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Richard J Bustillo's ADM Friends

  • Danielle Davis
  • Cody Flynn
  • Jeff Glackin
  • Ashley Lopez
  • Jason Graciano
  • Rick LaCour
  • Kelly Morrisette
  • Michael Timmons
  • Carrie Hemphill
  • Dan Weik (pronounced wick)
  • TERRY GIBSON
  • Stan Sher
  • Jim Radogna
  • Camille Forte
  • Jim Hughes

Richard J Bustillo's Groups

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Richard J Bustillo's ADM Profile page

Latest ADM Activity - Click "More" at bottom!

Sonja Griesbach liked Richard J Bustillo's video
Dec 27, 2012
Richard J Bustillo liked Ralph Paglia's blog post Automotive News Interviews Richard Bustillo: "Dealers Get In Your Facebook"
Nov 8, 2012
Richard J Bustillo and Mike Warwick are now friends
Sep 11, 2012
Richard J Bustillo liked Ralph Paglia's video
Aug 21, 2012
Richard J Bustillo and Danielle Davis are now friends
Jul 9, 2012
Mark Tewart commented on Richard J Bustillo's video
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Richard Bustillo on Customer Retention - Automotive Management Minute

"I was recently speaking to a dealer about creating a rewards program and the excuse was that those programs can be really expensive. I asked him how much it costs him for customers to buy and service somewhere else. Good video and good job. Some…"
May 12, 2012
Richard J Bustillo's blog post was featured

Online Advertising Growth - Because It Works!

Online Ad Revenues Hit Record $31.7B in 2011, Surpass Cable TVInternet advertising revenues reached a record $31.74 billion in 2011, representing a 21.9% increase from $26.04 billion in 2010, according to[download page] figures released in April 2012 by the…See More
May 11, 2012
Michal Lusk commented on Richard J Bustillo's video
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Richard Bustillo on Customer Retention - Automotive Management Minute

"Wow! I can't imagine any of your customers ever going anywhere else. That kind of service builds loyalty. Wish I lived closer!"
May 11, 2012
Bruce Polkes commented on Richard J Bustillo's video
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Richard Bustillo on Customer Retention - Automotive Management Minute

"Unbeatable customer focus and amenities beyond belief.  Now THAT's leadership. Way to go!"
May 10, 2012
Ralph Paglia commented on Richard J Bustillo's video
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Richard Bustillo on Customer Retention - Automotive Management Minute

"When you watch this video you will be amazed at all the services and amenities being offered at Rick Case Honda... They are the epitome of a "Destination Dealership" where automotive consumers can do everything from buy gas at cheap…"
May 10, 2012
Dan Weik (pronounced wick) commented on Richard J Bustillo's video
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Richard Bustillo on Customer Retention - Automotive Management Minute

"THIS IS EXACTLY WHY RICK CASE HONDA DOMINATES THEIR MARKET PLACE!!! System & Procedures backed up by strong management, AWESOME!!! You guys are champions Richard, keep guiding the way brother! "
May 10, 2012
Richard J Bustillo's video was featured

Richard Bustillo on Customer Retention - Automotive Management Minute

01:32
Another clip in the Automotive Management Minute series with Richard Bustillo, focused on Customer Retention strategies used by the team at Rick Case Honda. Be sure to visit Richard's blog at http://RichardBustillo.org and friend him on Facebook at…
May 10, 2012
Richard J Bustillo posted a video
May 10, 2012
Richard J Bustillo and Rick LaCour are now friends
May 10, 2012
Richard J Bustillo shared their blog post on Twitter
May 10, 2012
Richard J Bustillo shared their blog post on Google +1
May 10, 2012

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
Rick Case Honda
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Dealership Manager
REQUIRED: Your Business Phone Number
954-661-3709
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://rickcasehonda.com
Select All franchises/brands you are associated with
15-Honda
ADM is a Professional Network, describe YOUR Value Proposition... "Why should anyone do business with you?"
We are the Largest Fullline Honda Dealer in the Country.
What will YOU contribute to the ADM Community?
I love the automotive retail business. I am passionate about revlolutionizing the way we do business. I want to my customers to be raving fans.
Your TWITTER profile, or one you recommend (ie; twitter.com/ADMcommunity)
http://twitter.com/bustillorichard
Your FACEBOOK Profile/Page, or one you recommend (ie; facebook.com/ADMcommunity)
http://facebook.com/#!/rbustillo27
Your YouTube Channel, or Video site you recommend (ie; youtube.com/AutoDigitalMarketing)
http://youtube.com/mrrichardbustillo
Select All DIGITAL MARKETING or DEALER WEBSITE PROVIDERS you use
ADP Dynamic Websites, Izmocars
INTERNET LEAD Suppliers You Have Experience Using
Dealix, Autobytel, AutoUSA, Jumpstart, Cars.com NewLeadsPlus, CarsDirect.com, DealerLink
Used Car Inventory Management Solutions You Use
AAX, vAuto

Summary

As a General Manager, I will lead the best trained and most motivated individuals in the automotive industry. I am committed to maintaining the highest level of integrity and training. I will do this with unbridled enthusiasm and a compassion for everyone in my team.

Specialties

Anything Automotive. Specializing in Honda, Toyota and VW.

Experience

General Manager

Rick Case Honda

April 2008Present (4 years 2 months) 15700 Rick Case Honda Way Davie, FL 33331

General Manager overseeing Sales, Service, Parts and Body Shop for Rick Case Honda, the world's largest full-line Honda Dealer.

Won the 2008-2011 Honda President’s Award; this was a first-time accomplishment for the dealership, only volume Honda store to ever achieve this.

Increased new vehicle market share by 12%
Improved national rank from #9 volume Honda dealer to #5
2008-2011 CYTD, most profitable Honda dealer in America; Maintaining 2011 monthly net profitability CYTD

Richard has 13 recommendations (4 reports, 2 co-workers, 1 client, 6 partners) including:

  • 2nd Mitch Cummins, CEO-MAXIMIZER, OPPORTUNITY MAX
  • 2nd Steve Jaros, Assistant Vice President Honda Sales; Eastern Region, American Honda Motor Company, Inc.

Privately Held; 1001-5000 employees; Automotive industry

2008Present (4 years)

GENERAL MANAGER

GERMAIN TOYOTA

November 2002April 2008 (5 years 6 months) Naples, FL

Responsible for all hiring and training, advertising, marketing, sales, service and parts performance

Instituted Customer Relations policy resulting in increased overall sales, service, and parts CSI

Increased Service and Parts department gross profit by over 200% in a five-year period

Increased new car department volume 30% per year for five years consecutively

Increased net profit of this already very well-run and highly profitable dealership by over 300% in a five-year period

Earned Toyota Service and Parts Excellence Award five years consecutively

Reduced wholesale used vehicle loss by 50%; reduced and maintained used vehicle inventory turn rate to 60 days or less

Achieved record-high new and used vehicle sales volume in 2006 with over 3600 new and 2200 used vehicles retailed

Consistently ranked as Top-10 net profit and Top-25 volume out of 171 dealers in Southeast Toyota

Approved General Manager for Toyota and Lexus nationwide; Member, SETF Dealer Advisory Council

Richard has 1 recommendation (1 report) including:

  • 2nd IVAN NAJERA, FINANCE MANAGER, Germain Motor Company

General Manager

South Motors Honda

Automotive industry

19952002 (7 years)

Richard J Bustillo's Photos on ADM

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Richard J Bustillo's ADM Blog

Online Advertising Growth - Because It Works!

Posted on May 10, 2012 at 3:45pm 0 Comments

Online Ad Revenues Hit Record $31.7B in 2011, Surpass Cable TV

Internet advertising revenues reached a record $31.74 billion in 2011, representing a 21.9% increase from $26.04 billion in 2010, …

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Comment Wall (4 comments)

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At 5:01am on February 19, 2012, Martin Logsdon said…

Welcome to ADM Richard

At 3:04pm on February 18, 2012, Chip King said…

And good looking too....Nice Pic!

At 2:54pm on February 18, 2012, Ralph Paglia said…

Richard, I truly enjoyed hanging with you in Miami Beach last Thursday night and am looking forward to seeing many of the projects you are working on showcased within the ADM Professional Community!

At 2:19am on January 20, 2012, Chip King said…

Good to see you you in ADM sir!!

 
 
 

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