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Richard Holland's ADM Friends

  • Ashley Meyers
  • Mike Elliott
  • Aileen Crass
  • Borrell Associates
  • Robert Kilpatrick
  • Jay Prassel
  • william robb
  • Big Tom LaPointe
  • Philip Zelinger
  • Ralph Paglia

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Richard Holland's ADM Profile page

Latest ADM Activity - Click "More" at bottom!

Richard Holland's blog post was featured

The Key to Increased Service Absorption Is Efficiency

Last week, Automotive News highlighted Redlands Auto Plaza, a Southern California dealership that is doing some pretty creative things within their service department to increase absorption. General Manager,…See More
Thursday
Richard Holland posted a blog post

The Key to Increased Service Absorption Is Efficiency

Last week, Automotive News highlighted Redlands Auto Plaza, a Southern California dealership that is doing some pretty creative things within their service department to increase absorption. General Manager,…See More
Thursday
Richard Holland and Ashley Meyers are now friends
Thursday
Mark Frost commented on Richard Holland's blog post Give Your Customers a Red Carpet Experience
"Nate, will we be seeing one of these at LoLV soon? ;) Definitely something more dealers need to be doing!"
Jul 10
Cady Henglefelt commented on Richard Holland's blog post Give Your Customers a Red Carpet Experience
"Why not give all of your customers a VIP experience? A rewards program will keep them coming back and make them feel special. There are different ways to create loyal customers besides a cool lounge. Make your dealership completely different than…"
Jul 10
Chad Warnke commented on Richard Holland's blog post Give Your Customers a Red Carpet Experience
"  This concept is a double edged sword. This approach is not new. Everybody enjoys to be pampered and this can cause a slight uptick in retention. The time and energy and monies spent on this needs to be balanced with return. At what point do…"
Jul 10
Nate Wiener commented on Richard Holland's blog post Give Your Customers a Red Carpet Experience
"This should serve as a wake up call to all hi-line dealers out there, Lexus in particular. The rest of the herd has caught up. It's time to go abover and beyonder."
Jul 10
Roosevelt Gist commented on Richard Holland's blog post Give Your Customers a Red Carpet Experience
"why not offer specials, coupons and deals from local businesses in addition to your amenities. you will increase the goodwill with local businesses and be top of mind. take a look at this free service that does this for you. http://buttinseat.com."
Jul 10
Cecil Helton liked Richard Holland's blog post Give Your Customers a Red Carpet Experience
Jul 10
Ralph Paglia commented on Richard Holland's blog post Give Your Customers a Red Carpet Experience
"I was provided with a new Equus from a Hyundai dealer friend of mine awhile back, which I had the good fortune of driving for a week. Wow... I was repeatedly impressed in a very positive way with how well refined, designed and equipped the car was.…"
Jul 10
Richard Holland's blog post was featured

Give Your Customers a Red Carpet Experience

Automotive News recently reported about a New Jersey dealership that has a VIP lounge for some of its customers – akin to the exclusive airline club lounges – in which customers can wait for their…See More
Jul 10
Richard Holland posted a blog post

Give Your Customers a Red Carpet Experience

Automotive News recently reported about a New Jersey dealership that has a VIP lounge for some of its customers – akin to the exclusive airline club lounges – in which customers can wait for their…See More
Jul 10
Alexander Lau commented on Richard Holland's blog post Audi Wants To Supervise Your Technicians… With Robots
"It was just a matter of time. The OEM's are going to do this and the dealers and their employees WILL comply. Plus, leave it to the Germans to implement efficiency and performance measurements. "
Jun 27
Todd Friedman commented on Richard Holland's blog post Audi Wants To Supervise Your Technicians… With Robots
"There's going to be some seriously annoyed Audi techs. "
Jun 26
Nate Wiener commented on Richard Holland's blog post Audi Wants To Supervise Your Technicians… With Robots
"That is incredibly freaky. The cons outweigh the pros, IMHO."
Jun 26
Richard Holland posted a blog post

Audi Wants To Supervise Your Technicians… With Robots

Last week, Wired magazine featured an article describing Audi’s ambitious plans for robots in local dealerships. A remote technician at Audi headquarters controls the “Audi Robotic Telepresence” robot. According to Wired magazine Audi…See More
Jun 26

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
AutoPoint
Location
Las Vegas, NV
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Dealership Solution Provider
REQUIRED: Your Business Phone Number
(800) 997-1674
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://www.autopoint.com
YOUR Email address for business contacts
mpiedgeworldclass@gmail.com
Select All franchises/brands you are associated with
1-Acura, 2-Aston Martin, 3-Audi, 4-BMW, 5-Buick, 6-Cadillac, 7-Chevrolet, 8-Chrysler, 9-Dodge, 10-Ferrari, 11-Fiat, 12-Fisker, 13-Ford, 14-GMC, 15-Honda, 16-Hyundai, 17-Infiniti, 19-Jaguar, 20-Jeep, 21-Kia, 22-Lamborghini, 23-Land Rover, 24-Lexus, 25-Lincoln, 26-Lotus, 27-Maserati, 28-Maybach, 29-Mazda, 30-Mercedes-Benz, 31-MINI, 32-Mitsubishi, 33-Nissan, 35-Porsche, 36-Rolls-Royce, 37-Saab, 38-Scion, 39-Smart, 40-Subaru, 41-Suzuki, 42-Tesla, 43-Toyota, 44-OEM Certified Used Vehicles, 46-Volkswagen, 47-Volvo
ADM is a Professional Network, describe YOUR Value Proposition... "Why should anyone do business with you?"
AutoPoint (formerly MPi) is a leading provider of revenue and retention solutions for automotive dealership service departments. AutoPoint is a business unit of Solera Holdings, Inc., the leading global claims solutions provider serving the automotive industry. Solera provides world-class claims, underwriting and information solutions that help customers automate their processes; managing millions of claims each year efficiently and effectively, and resolving billions of dollars in claims settlements. AutoPoint enables automotive service centers to operate at the highest levels of performance by increasing productivity and effectiveness, thereby improving the customer experience and raising service.
CAR DEALER or OEM Website you recommend (ie; www.MelloyNissan.com)
http://www.autopoint.com
Social Media, Network or UGC site you recommend (ie; www.AutomotiveSocial.com)
http://www.autopoint.com
INVENTORY MERCHANDISING or listing site you recommend (ie; www.Cars.com)
http://www.autopoint.com
Your TWITTER profile, or one you recommend (ie; twitter.com/ADMcommunity)
http://https://twitter.com/AutoPoint
Your FACEBOOK Profile/Page, or one you recommend (ie; facebook.com/ADMcommunity)
http://https://www.facebook.com/AutoPointPlatform
Select All DIGITAL MARKETING or DEALER WEBSITE PROVIDERS you use
Wordpress, Other
INTERNET LEAD Suppliers You Have Experience Using
Not Applicable
DEALER MANAGEMENT SYSTEM (DMS) You use
Not Applicable
Used Car Inventory Management Solutions You Use
Not Applicable

Richard Holland's Videos

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Richard Holland's ADM Blog

The Key to Increased Service Absorption Is Efficiency

Posted on July 17, 2014 at 4:30am 0 Comments

Last week, Automotive News highlighted Redlands Auto Plaza, a Southern California dealership that is doing some pretty creative things within their service department to increase absorption.…

Continue

Give Your Customers a Red Carpet Experience

Posted on July 10, 2014 at 5:37am 6 Comments

Automotive News recently reported about a New Jersey dealership that has a VIP lounge for some of its customers – akin to the exclusive airline club lounges – in which customers can…

Continue

Audi Wants To Supervise Your Technicians… With Robots

Posted on June 26, 2014 at 5:42am 3 Comments

Last week, Wired magazine featured an article describing Audi’s ambitious plans for robots in local dealerships. A remote technician at Audi headquarters controls the “Audi Robotic Telepresence” robot. According to Wired…

Continue

For Used Vehicle Acquisition, There’s No Place Like Home

Posted on June 19, 2014 at 5:39am 3 Comments

One of the pain points I frequently hear from dealers is how to acquire frontline pre-owned vehicles for their stores. Having an available solid inventory of used vehicles for customers is imperative. Not everyone will be able to (or even want to) buy a new vehicle. To run smoothly and continuously generate…

Continue

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