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Ric McCoy
  • Male
  • Indianapolis, IN
  • United States
  • Ed Martin Automotive Group
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Ric McCoy's ADM Discussions

Do you transfer inbound sales calls to a salespersons personal mobile device?

Started this ADM discussion. Last reply by Ric McCoy May 27, 2011. 2 Replies

Does your receptionist transfer inbound sales calls to the sales persons personal cell phone or mobile device? How many potential sales are lost due to the SP not answering the call professionally?…Continue

Tags: mobile device, inbound call process, sales call process, cell phone, phone up

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Latest ADM Activity

Vicki ONeill and Ric McCoy are now friends
Apr 23
Ric McCoy shared Tom Gorham's blog post on Twitter
Apr 6
Ric McCoy commented on David Johnson's blog post How Tracy Myers Handled His PR Nightmare
"Well done Tracy."
Mar 17
Ric McCoy commented on Ralph Paglia's photo
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ADM Professional Community

"Lookin' good Ralphie!!!"
Mar 16
Ric McCoy updated their profile
Feb 27
Ric McCoy joined Ralph Paglia's group
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Google+

This ADM Group is for all things related to using Google+ to help promote our dealerships, the vehicles we sell, Service Department business, Parts and Accessories... So, share what you have found that works in leveraging the power of Google+, Google+ Business Pages and anything else that will help us all to get better at what we do in our Automotive Marketing professional careers... See More
Feb 27
Ric McCoy shared Brian Pasch's blog post on Twitter
Feb 8
Ric McCoy commented on Brian Pasch's blog post Dominion Dealer Solutions Wins PCG Spotlight Award at 2012 NADA Convention
"We have been shopping for a mobile application that would increase the customer's connection with our dealership. We are excited to be one of the first dealers to utilize the Dominion Be Back App to enhance our customers’ experience and…"
Feb 8
Ric McCoy and Harold Elam Jr. are now friends
Jan 24
Ric McCoy shared Tom Gorham's blog post on Twitter
Jan 12
Ric McCoy promoted Tom Gorham's blog post From the Trenches - 2012 Put your money where your mouth is
Jan 12
Ric McCoy shared Brian Pasch's blog post on Twitter
Jan 12
Ric McCoy promoted Brian Pasch's blog post 38 Reasons To Attend DMSC 2012 in Las Vegas
Jan 12
Ric McCoy left a comment for Tom Gorham
"Thanks for reaching out Tom. Have a very Merry Christmas."
Dec 22, 2011
Ric McCoy is now friends with Tom Gorham and Dan Weik
Dec 22, 2011
Ric McCoy shared Ralph Paglia's page on Twitter
Dec 12, 2011

ADM Profile Information

Enter Name of Your Dealership, Business or Employer:
Ed Martin Automotive Group
Auto Industry Business Segment or Affiliation (check all that apply):
Car Dealer, Dealership Manager, Dealership Sales Professional, Dealership Marketing Professional - Tier 3, Advertising Agency, Technology Professional, Media or Journalist, Dealership Solution Provider, Car Salesman Wannabe
REQUIRED: Primary URL for YOUR Business Website or Blog (ie; www.CourtesyChev.com)
http://www.edmartin.com
OPTIONAL: Email Listing for ADM Members interested in doing business:
rmccoy@edmartin.com
REQUIRED: Your Business Phone Number for Members:
317-872.9896
OPTIONAL: Your Mobile Phone Number for ADM members:
317-446-5577
If affiliated with a Dealer or OEM, please check franchise you are associated with:
1-Acura, 5-Buick, 6-Cadillac, 7-Chevrolet, 8-Chrysler, 9-Dodge, 14-GMC, 15-Honda, 20-Jeep, 33-Nissan, 38-Scion, 43-Toyota, 44-OEM Certified Used Vehicles, -Buick..., -Chevrolet..., -Ford..., -GMC..., -Mercury..., -Nissan..., -Pontiac..., -Toyota..., -Used Cars..., -Used Trucks..., Buick, Chevrolet, Ford, GMC, Lincoln, Mercury, Mitsubishi, Nissan, Pontiac, Scion, Toyota
This is a Professional Community, please describe YOUR Value Proposition... Why does anyone do business with you?
Ed Martin Automotive Group is a multi franchise dealer group serving the Indianapolis metropolitan area and Indiana. We are a full service dealer with domestic and import vehicles as well as two conveinient state of the art collision centers.
What interesting insights can you contribute to the ADM Community? Are you PASSIONATE about anything? Tell us who you REALLY are!
With over 20 years of retail automotive experience, I have worn many hats… high volume SP, F&I Top Gun, GSM, as well as a successful General Manager and Executive Manager. As GSM, placing a high premium on recruiting, coaching and training, I was instrumental in building Andy Mohr Ford from a low volume unknown into Indiana's #1 volume Ford dealer, and one of Ford Motor Company’s Top 100 dealers in the nation.

As the Executive Manager of Andy Mohr Nissan, I was responsible for creating a sales team that significantly increased unit volume, PVR and bottom line store profitability. Within 1 year of becoming EM, through substantial training and leadership, we grew the dealership from dead last in the city to the #2 volume Nissan dealer in Indianapolis market, as well as the #3 volume dealer in the region, up from #13. Also, within our first year, we built and developed the organizations most successful eCommerce and high volume Internet department.

As e-Commerce director of a seven-roof top organization, I manage a staff of 20. I'm responsible for e-commerce, CRM, sales training, and all things digital. Through my vast experience, communication and leadership skills, we continue to grow and increase our Internet sales, year over year.

While peddling automotive training seminars door-to-door and coast-to-coast, I gleaned incredible knowledge and insight from automotive authorities Gart Sutton, Clint McGhee and Grant Cardone. I was the first marketing team to sell Grant's seminars when he was just a start up. I'm a member of the Dominion Dealer Solutions National Dealer Counsel and a featured speaker at the Digital Dealer Conference and Exposition.

I’m a Christian father of 4 daughters (2 bio - 2 adopted from China); I enjoy racing (anything with wheels), Harley's, travel, antiques fitness & photography.
Enter URL of DEALER Website you recommend (ie; www.ParagonCars.com)
http://www.edmartin.com
Enter URL of OEM site you recommend (ie; www.FordVehicles.com)
http://www.gm.com
Enter URL of any Social Media site you recommend (ie; www.PenskeCommunity.com)
http://www.dealerrefresh.com
Enter URL of a Dealer INVENTORY ADVERTISING site you recommend (example; www.Cars.com)
http://www.autotrader.com
Enter URL of your TWITTER profile, or one you recommend following (twitter.com/ADMcommunity)
http://www.linkedin.com/in/ricmccoy
Enter URL of your Facebook Profile/Page, or one you recommend (ie; facebook.com/ADMcommunity)
http://www.facebook.com/ricmccoy
Enter URL of your YouTube Channel, or one you recommend (youtube.com/AutoDigitalMarketing)
http://www.youtube/user/ricmcone
Check DEALER WEBSITE/MICROSITE PROVIDERS that you have direct experience with:
Reynolds Web Solutions, The Cobalt Group, Dealerskins, TK Carsites, DealerOn, eCarList, AutoOne Media, AutoDealersDesign.com, Clickmotive, Relative of the Dealer, Other
Check all INTERNET LEAD PROVIDERS You have direct experience with:
Dealix, Autobytel, Automotive.com, CarLoans.com, Cars.com NewLeadsPlus, NewCars.com, OTHERS
Select DEALER MANAGEMENT SYSTEM (DMS) You currently, or most frequently use:
Reynolds ERA
Select all Vehicle Inventory Management Solutions You Have Used:
My Used Car Manager's Fantasies, HomeNet, vinSolutions, InventoryPro (DealerTrack), eCarList, Whatever the Used Car Manager thinks he can steal the trade-in for

Ric McCoy's Photos on ADM

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Ric McCoy's ADM Blog

Sales Tech Tip

Posted on June 16, 2010 at 8:02am 0 Comments

Sales tech Tip... Get specific address information and phone numbers sent to your cell phone or personal device by text messaging Google - perfect for those last minute "I forgot the number/ address" moments on the way to a sales call or when setting up dinner reservations with an important client (or figuring out who else you might see if an appointment cancels or runs shorter than expected).



Here's how...

1. Set up Google in the contacts list of your device in the same way you… Continue

Comment Wall (7 comments)

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At 6:15am on September 12, 2011, Stephanie Young said…
Rick, thank you for accepting my friend request.  I also enjoy making new connections with my peers.
At 4:33pm on September 9, 2011, tonyabbott88 said…

Thanks for connecting with me. Looking forward to getting to know you.

 

Best,

Tony

At 5:37pm on June 22, 2011, Jennifer Schrader said…
Ricky - Thank you so much for the add! I appreciate it! Please let me know if you have any questions as I am here to help! Have a social day!
At 7:20am on June 22, 2011, Glynn Rodean said…

Thanks for the connection Ric.

 

Glynn Rodean

At 5:34am on June 9, 2011, Aj Maida said…
How the hell did that happen? See you in a few weeks
At 3:58am on June 9, 2011, Dennis Galbraith said…
Thanks for reaching out Ric!
At 9:27am on December 23, 2009, Ralph Paglia said…
Ric, there are lots of templates, phone scripts and work flow/process documents in the forum category for files and tools.
 
 
 

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