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Rebecca Ward
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  • KPA
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Rebecca Ward posted blog posts
Sep 4, 2014
Rebecca Ward posted a video

HRM Weekly - The New KPA HRM System Overview

Join Peter Nyvall, KPA’s HR Management Technical Support Analyst, as he takes a weekly look at Human Resource Management. This week Peter will demonstrate a complete overview of the new KPA HRM plaftform, including new features and the new…
Sep 4, 2014
Rebecca Ward posted videos
Aug 28, 2014
Jeremy Rich commented on Rebecca Ward's blog post What is the best way to deliver leads?
"I think you all have the right point... Which is, however you can get to the lead the fastest is whats going to work. It's a huge factor and has been proven everyday in the car business. If you don't make contact with the lead within the…"
Aug 8, 2014
Larry Bruce commented on Rebecca Ward's blog post What is the best way to deliver leads?
"Thanks Manny, the data shows that  the best way to improve your BDC's performance is to get to the lead quickly. There are many other factors that will play a role in the ultimate decision to visit your dealership but being responsive is…"
Aug 5, 2014
Michael Bilson commented on Rebecca Ward's blog post What is the best way to deliver leads?
"Ralph you are right on target with the ILR concept.  Getting the lead to the person that can provide the information best or one that has the most product knowledge is key."
Aug 4, 2014
Larry Bruce commented on Rebecca Ward's blog post What is the best way to deliver leads?
"Rebecca / Ralph,  I have no doubt that there are certain leads you should route to certain people based on specialty models (assuming you have specific model information in the lead). In fact I would go further and say that as a Chevy dealer…"
Aug 4, 2014
Ralph Paglia commented on Rebecca Ward's blog post What is the best way to deliver leads?
"Use Intelligent Lead Routing to Maximize Sales Close Rates... OK, What Is It? Have you ever been in a situation where you were able to review leads prior to assigning those leads to a salesperson? If so, and if you are a sales manager who cares…"
Aug 4, 2014
Rebecca Ward posted videos
Aug 4, 2014
Rebecca Ward posted videos
Jul 22, 2014
Bill Riner commented on Rebecca Ward's blog post Auto Parts Suppliers Fall under OSHA’s Focus
"It’s big news! If all the auto-parts suppliers are being inspected then we’ll get only the authorized parts and that way no supplier could fraud with us. Though I already do deal with an authorized dealer of used parts which offers me…"
Jun 26, 2014
Rebecca Ward posted videos
Jun 25, 2014
Rebecca Ward posted videos
May 30, 2014
Rebecca Ward was featured
May 21, 2014
Rebecca Ward was featured
Apr 29, 2014
Rebecca Ward posted a blog post

FMLA: Defining Sons and Daughters

When deciding if FMLA is the appropriate leave, employers should consider the interpretation of “son“ or “daughter” issued by the Department of Labor under the Family and Medical Leave Act (FMLA).  The Administrator’s interpretation gives employees, who care for a child, parental rights to family leave regardless of the legal or biological relationship. The “son” or “daughter” being defined is under Section 101(12) of the FMLA as it applies to an employee standing “in loco parentis” to a…See More
Apr 29, 2014

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Rebecca Ward's ADM Blog

Heat Related Deaths Due to Lack of Acclimatization Programs

Posted on September 4, 2014 at 11:00am 0 Comments

extreme heat

A report released by the Centers for Disease Control and Prevention (CDC) shows that the primary risk factor for heat related illness and deaths is due to the lack of acclimatization programs. Acclimatization is an important part of heat safety, allowing workers to gradually build up their workloads and exposure to…


Using Total Rewards as a Recruitment Tool Part 2

Posted on September 4, 2014 at 10:58am 0 Comments

total rewards

Last week we discussed the value of total rewards for a dealership. Through the implementation of total rewards, prospective and current employees can be attracted, motivated, and retained. We now know that through…


Using Total Rewards as a Recruitment Tool Part 1

Posted on September 4, 2014 at 10:30am 0 Comments


For some, a job is just a job, for engaged, productive employees, a job is so much more. Engaged employees are looking for a job that has the whole package- a well-paying, flexible job that includes benefits and work-life balance. It isn’t enough to simply have an open position at your company;…


Automotive Parts Warehouse Cited for Unsafe Forklift Operation

Posted on September 2, 2014 at 11:00am 0 Comments


After an OSHA inspection on February 12, 2014, an automotive parts warehouse was cited for unsafe forklift operation with the possible penalty of $52,000. The inspection occurred after multiple complaints of a forklift incident at the facility.

At the time of the inspection,…


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