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Rebecca Kon
  • Female
  • Maitland, FL
  • United States
  • ActivEngage, Inc.
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Rebecca Kon's ADM Friends

  • Mike Elliott
  • Cheryl Lynn
  • John Sternal
  • Ken Beam
  • JonHedges
  • J.D. Rucker
  • Ralph Paglia

Rebecca Kon's ADM Discussions

Connect with the Modern Shopper on Your Website

Started Oct 21, 2013 0 Replies

Do you want to learn how to best engage your online visitors and increase your lead conversion rates?Join us for ActivEngage's webinar with Ralph Ebersole as he discusses how you can engage more of…Continue

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Rebecca Kon's ADM Profile page

Latest ADM Activity - Click "More" at bottom!

Rebecca Kon posted a blog post

3 Halloween Ideas for Car Dealerships

Trick or treat!There’s a little less than two weeks until Halloween! Does your dealership have a plan for how to bring more shoppers into the showroom and service bays during this fun and hopefully-not-too-scary time? You should!Holidays are always an opportune time to foster some community spirit and be the host to memorable events for your customers and prospects.If you’re struggling with coming up…See More
1 hour ago
Rebecca Kon posted a blog post

Recap of the Best Tweets from DSES 2014

In case you missed the great dealer education opportunity that happened in Las Vegas this week, ActivEngage has put together a Twitter Recap of some of the best key takeaway tweeted messages from the DrivingSales Executive Summit! Check out them out, learn something,…See More
Thursday
Rebecca Kon posted a blog post

The Top Ten Auto News Stories of the Week: October 4 - 10

It’s Friday! Are you ready to get caught up on the Top 10 automotive news stories and blogs of the week? We’ve got some interesting content for you - new research studies, Google’s EAT, how to tweet your notes at DSES, and more!Read on, Auto Professionals, read on!…See More
Oct 10
Rebecca Kon posted a blog post

Chat Representatives Are Your Website's Shepherds

There are a lot of lost sheep on your website. Consumers roaming around, not exactly sure how to find what they are looking for. And until a few years ago, there was no possible solution to help them find their way around your dealership’s digital showroom. Your shoppers were all alone to roam and be lost little sheep.But then live chat was born. And live chat representatives took over the role of…See More
Oct 6
Rebecca Kon posted a blog post

Have Your Winterized Your Processes Yet?

Dare I say it...soon enough, it’s going to be winter, and when winter comes...you’re not going to share another Game of Thrones meme...but you are going to ensure that everyone (your staff, your vendors, etc.) is prepared for what happens in winter - such as holidays, bad weather, illness...maybe even snowball fights.So, what kind of processes are we talking about? Where can you get started in…See More
Oct 1
Rebecca Kon was featured
Sep 30
Rebecca Kon posted a blog post

The Top Ten Auto News Stories of the Week: September 20 - 26

It’s the end of the month and quarter! We know you are all probably super busy closing deals, but don’t forget to stay updated on this week’s top automotive blogs and news articles we’ve put together just for you!…See More
Sep 26
Rebecca Kon's blog post was featured

3 Automotive Infographics You Need to See

In the Age of Information Overload, infographics are here to help us “boil it all down”. Their visual appeal comes from their precision in organizing data and can be a great way to get information quickly without having to read a bunch of text to get to the point.Below, I’ve listed a few infographics that dealerships should take a…See More
Sep 24
Rebecca Kon posted a blog post

3 Automotive Infographics You Need to See

In the Age of Information Overload, infographics are here to help us “boil it all down”. Their visual appeal comes from their precision in organizing data and can be a great way to get information quickly without having to read a bunch of text to get to the point.Below, I’ve listed a few infographics that dealerships should take a…See More
Sep 22
Rebecca Kon posted a blog post

What's Your Chat Follow-Up Process?

Live chat success does not happen on its own. Success happens when live chat is flawlessly incorporated into your dealership’s daily processes. And one of those daily processes is lead follow-up.As soon as a chat lead hits your CRM, you need to have a team promptly following up with that shopper. You can have the most amazing chats in the world, however if your staff is not properly following up with your online shoppers, it won’t matter if you had a good or a bad chat - the result will be the…See More
Sep 17
Rebecca Kon was featured
Sep 17
Rebecca Kon posted a blog post

Nerds are Invading Live Chat...with Outstanding Customer Service

Believe it or not, sometimes the ultimate weapon to help you deliver the best online consumer experience is...Nerd Knowledge. Yes. That’s right. Knowledge about everything nerdy.At least, that’s what happened for Amazon and …See More
Sep 8
Rebecca Kon's blog post was featured

How to Evaluate Your Live Chat Provider

You signed up with a live chat provider because you believed it would be beneficial to your dealership’s business.So how often do you check to ensure they are delivering the results you were told to expect from the beginning?We recommend that you evaluate your live chat provider or your internal chat team every month.Below, are the important benchmarks you should be consistently measuring so that you…See More
Sep 4
Rebecca Kon posted a blog post

How to Evaluate Your Live Chat Provider

You signed up with a live chat provider because you believed it would be beneficial to your dealership’s business.So how often do you check to ensure they are delivering the results you were told to expect from the beginning?We recommend that you evaluate your live chat provider or your internal chat team every month.Below, are the important benchmarks you should be consistently measuring so that you…See More
Sep 3
Rebecca Kon posted a blog post

4 Phrases Your Online Shoppers DON'T Want to Hear

Have you ever sat down at a restaurant, looked at the menu, decided what you wanted to eat, and then as soon as the waiter comes by to take your order he tells you that the restaurant ran out of the main ingredient in your favorite dish on the menu?That’s strike one - you expected them to have the food they advertise on the menu.You’re not happy, but you decide there are other things you might be hungry…See More
Aug 25
Rebecca Kon posted a blog post

The Unfortunate Story of Neggy Lected, an Online Car Shopper

Once upon a time, in the Land of Aluminum, Steel, and Rubber, there lived a team of Salespeople working at R-U-SERIOUS Dealer. These Salespeople, it is believed, had a rare gift for multi-tasking. Every day, they would tackle many different tasks - from taking and making phone calls, emailing prospects, making walkaround videos, attending to customers on the lot, and the list went on and on.Then…See More
Aug 18

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
ActivEngage, Inc.
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Marketing Services Provider, Media or Journalist, OTHER
REQUIRED: Your Business Phone Number
407-398-5603
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://www.activengage.com
YOUR Email address for business contacts
beckyk@activengage.com
ADM is a Professional Network, describe YOUR Value Proposition... "Why should anyone do business with you?"
Our company is very knowledgeable about developing a personal relationship between the customer and the dealer. We keep up with the digital era of communication to give dealerships an edge and bring in business.
What will YOU contribute to the ADM Community?
I can provide insight into new and upcoming automotive industry news and tips to optimize dealership websites.
CAR DEALER or OEM Website you recommend (ie; www.MelloyNissan.com)
http://www.gillmanhondahouston.com
Select All DIGITAL MARKETING or DEALER WEBSITE PROVIDERS you use
Other
INTERNET LEAD Suppliers You Have Experience Using
OTHERS, Not Applicable
DEALER MANAGEMENT SYSTEM (DMS) You use
Not Applicable
Used Car Inventory Management Solutions You Use
Not Applicable

Rebecca Kon's ADM Blog

3 Halloween Ideas for Car Dealerships

Posted on October 20, 2014 at 2:01pm 0 Comments

Trick or treat!

There’s a little less than two weeks until Halloween! Does your dealership have a plan for how to bring more shoppers into the showroom and service bays during this fun and hopefully-not-too-scary time? You should!

Holidays are always an opportune time to foster some community spirit and be the host to memorable events for your…

Continue

Recap of the Best Tweets from DSES 2014

Posted on October 16, 2014 at 8:18am 0 Comments

In case you missed the great dealer education opportunity that happened in Las Vegas this week, ActivEngage has put together a Twitter Recap of some of the best key takeaway tweeted messages from the DrivingSales Executive Summit! …

Continue

The Top Ten Auto News Stories of the Week: October 4 - 10

Posted on October 10, 2014 at 1:19pm 0 Comments

It’s Friday! Are you ready to get caught up on the Top 10 automotive news stories and blogs of the week? We’ve got some interesting content for you - new research studies, Google’s EAT, how to tweet your notes at DSES, and more!

Read on, Auto Professionals, read…

Continue

Chat Representatives Are Your Website's Shepherds

Posted on October 6, 2014 at 8:05am 0 Comments

There are a lot of lost sheep on your website. Consumers roaming around, not exactly sure how to find what they are looking for. And until a few years ago, there was no possible solution to help them find their way around your dealership’s digital showroom. Your shoppers were all alone to roam and be lost little sheep.

But then live chat was born. And live chat…

Continue

Comment Wall (1 comment)

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At 10:42am on January 17, 2013, Cheryl Lynn said…

Hi Rebecca:

Welcome to ADM.  If there is anything I can help you with in increasing your ups or wrenchs within your dealership, please give me a call or text at 905.981.8761.

Would love to help you out!

Warmly,

Cheryl

http://www.facebook.com/cheryllynnfans

http://www.cheryllynninternational.com

 
 
 

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