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Rebecca Kon
  • Female
  • Maitland, FL
  • United States
  • ActivEngage, Inc.
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Rebecca Kon's ADM Friends

  • Mike Elliott
  • Cheryl Lynn
  • John Sternal
  • Ken Beam
  • JonHedges
  • J.D. Rucker
  • Ralph Paglia

Rebecca Kon's ADM Discussions

Connect with the Modern Shopper on Your Website

Started Oct 21, 2013 0 Replies

Do you want to learn how to best engage your online visitors and increase your lead conversion rates?Join us for ActivEngage's webinar with Ralph Ebersole as he discusses how you can engage more of…Continue

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Rebecca Kon's ADM Profile page

Latest ADM Activity - Click "More" at bottom!

Rebecca Kon posted a blog post

Emotion + Information = Expert Selling

It is said that people buy with their emotions. However, what really happens is a mix between influential information and emotional cues.MarketingProfs provides some great insight about the different degrees of emotion and logic in the buying process. …See More
2 hours ago
Chip Dorman commented on Rebecca Kon's blog post 3 Horrifying Fails of Dealership Follow-Up Emails
"A lot of these fails are caused by customer behavior, a dealer's CRM system, sales processes and lack of data hygiene. Many customers will fill out lead forms with different contact information and from multiple vendors. Depending on…"
Monday
Rebecca Kon posted a blog post

3 Horrifying Fails of Dealership Follow-Up Emails

Your dealership follow-up process impacts the effectiveness of everything from your live chat service to your advertising efforts. Without proper follow-up, shoppers don’t buy...and then your dealership doesn’t make any money.With that in mind, and you might want to sit down for this...after doing some research, I’ve discovered a horrifying reality…the email follow-up process is broken…See More
Dec 10
Rebecca Kon posted a blog post

The Top Ten Auto News Stories of the Week: November 29 - December 5

Happy First Week of December, Automotive Professionals!Are you ready to read this week’s top automotive news articles and blogs? This week we have articles about how to update your dealership’s SEO strategy for 2015, November Sales numbers, the FTC’s new social media ruling, and more! …See More
Dec 5
Rebecca Kon's blog post was featured

How to Use Geofencing with Live Chat

The Internet allows you to have a global street corner for your dealership’s Digital Storefront, but sometimes it’s wise (and profitable) to send certain messages to your local shoppers ONLY, and in order to do that - you need to use Geofencing. What is Geofencing?Geofencing is a customer targeting technology that gives you the ability to set up virtual boundaries, and allow or prevent designated…See More
Dec 1
Rebecca Kon posted a blog post

How to Use Geofencing with Live Chat

The Internet allows you to have a global street corner for your dealership’s Digital Storefront, but sometimes it’s wise (and profitable) to send certain messages to your local shoppers ONLY, and in order to do that - you need to use Geofencing. What is Geofencing?Geofencing is a customer targeting technology that gives you the ability to set up virtual boundaries, and allow or prevent designated…See More
Dec 1
Rebecca Kon's blog post was featured

The Top Ten Auto News Stories of the Week: November 15 - 21

Happy Friday, Auto Dealers!Are you ready to read the top automotive news and blogs from around the Web? We have some really interesting topics for you today, including: Toyota’s hydrogen fuel cell car, NADA’s Sales Forecast for 2015, 3 ways dealers are connecting with the modern tech-savvy shopper, and more!…See More
Nov 25
Rebecca Kon posted a blog post

The Top Ten Auto News Stories of the Week: November 15 - 21

Happy Friday, Auto Dealers!Are you ready to read the top automotive news and blogs from around the Web? We have some really interesting topics for you today, including: Toyota’s hydrogen fuel cell car, NADA’s Sales Forecast for 2015, 3 ways dealers are connecting with the modern tech-savvy shopper, and more!…See More
Nov 21
Rebecca Kon's blog post was featured

6 DO's and DON'Ts for Incoming Dealership Phone Calls

Incoming calls are some of the hottest leads for a dealership. However, if best practices aren’t in place, these calls can turn from a blessing to a tragic mess - negatively affecting your reputation, your customer loyalty, and the acquisition of new customers.So in today’s blog, we’re going to discuss some necessary do’s and don’ts that dealership staff need to keep in mind when they receive incoming…See More
Nov 20
Rebecca Kon posted a blog post

6 DO's and DON'Ts for Incoming Dealership Phone Calls

Incoming calls are some of the hottest leads for a dealership. However, if best practices aren’t in place, these calls can turn from a blessing to a tragic mess - negatively affecting your reputation, your customer loyalty, and the acquisition of new customers.So in today’s blog, we’re going to discuss some necessary do’s and don’ts that dealership staff need to keep in mind when they receive incoming…See More
Nov 13
Rebecca Kon posted a blog post

Why You Need to Join the Mobile Chat Revolution

“Nothing is more powerful than an idea whose time has come.” -- Victor HugoAs the live chat industry grows, chat technology is getting better every day. New ideas are creating new chat features, and it’s important to know what options are out there that make tasks easier for your chat team and your online shopper’s chat experience more helpful.The Mobile Chat RevolutionRecently, we…See More
Nov 5
Rebecca Kon was featured
Oct 25
Rebecca Kon posted a blog post

The Top Ten Auto News Stories of the Week: October 18 - 24

Happy Friday, Car Dealers! We have some great automotive news articles and blogs to share with you this week! Make sure to read them all to stay smart about what’s happening in the auto industry and how you can transform your dealership to keep up in today’s market.…See More
Oct 24
Rebecca Kon posted a blog post

3 Halloween Ideas for Car Dealerships

Trick or treat!There’s a little less than two weeks until Halloween! Does your dealership have a plan for how to bring more shoppers into the showroom and service bays during this fun and hopefully-not-too-scary time? You should!Holidays are always an opportune time to foster some community spirit and be the host to memorable events for your customers and prospects.If you’re struggling with coming up…See More
Oct 20
Rebecca Kon posted a blog post

Recap of the Best Tweets from DSES 2014

In case you missed the great dealer education opportunity that happened in Las Vegas this week, ActivEngage has put together a Twitter Recap of some of the best key takeaway tweeted messages from the DrivingSales Executive Summit! Check out them out, learn something,…See More
Oct 16
Rebecca Kon posted a blog post

The Top Ten Auto News Stories of the Week: October 4 - 10

It’s Friday! Are you ready to get caught up on the Top 10 automotive news stories and blogs of the week? We’ve got some interesting content for you - new research studies, Google’s EAT, how to tweet your notes at DSES, and more!Read on, Auto Professionals, read on!…See More
Oct 10

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
ActivEngage, Inc.
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Marketing Services Provider, Media or Journalist, OTHER
REQUIRED: Your Business Phone Number
407-398-5603
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://www.activengage.com
YOUR Email address for business contacts
beckyk@activengage.com
ADM is a Professional Network, describe YOUR Value Proposition... "Why should anyone do business with you?"
Our company is very knowledgeable about developing a personal relationship between the customer and the dealer. We keep up with the digital era of communication to give dealerships an edge and bring in business.
What will YOU contribute to the ADM Community?
I can provide insight into new and upcoming automotive industry news and tips to optimize dealership websites.
CAR DEALER or OEM Website you recommend (ie; www.MelloyNissan.com)
http://www.gillmanhondahouston.com
Select All DIGITAL MARKETING or DEALER WEBSITE PROVIDERS you use
Other
INTERNET LEAD Suppliers You Have Experience Using
OTHERS, Not Applicable
DEALER MANAGEMENT SYSTEM (DMS) You use
Not Applicable
Used Car Inventory Management Solutions You Use
Not Applicable

Rebecca Kon's ADM Blog

Emotion + Information = Expert Selling

Posted on December 18, 2014 at 7:17am 0 Comments

It is said that people buy with their emotions. However, what really happens is a mix between influential information and emotional cues.

MarketingProfs provides some great insight about the different degrees of…

Continue

3 Horrifying Fails of Dealership Follow-Up Emails

Posted on December 10, 2014 at 12:33pm 1 Comment

Your dealership follow-up process impacts the effectiveness of everything from your live chat service to your advertising efforts. Without proper follow-up, shoppers don’t buy...and then your dealership doesn’t make any money.

With that in mind, and you might want to sit down for this...after doing some research, I’ve discovered a horrifying…

Continue

The Top Ten Auto News Stories of the Week: November 29 - December 5

Posted on December 5, 2014 at 1:00pm 0 Comments

Happy First Week of December, Automotive Professionals!

Are you ready to read this week’s top automotive news articles and blogs? This week we have articles about how to update your dealership’s SEO strategy for 2015, November Sales numbers, the FTC’s new social media ruling, and…

Continue

How to Use Geofencing with Live Chat

Posted on December 1, 2014 at 9:42am 0 Comments

The Internet allows you to have a global street corner for your dealership’s Digital Storefront, but sometimes it’s wise (and profitable) to send certain messages to your local shoppers ONLY, and in order to do that - you need to use Geofencing. 

What is Geofencing?

Geofencing…

Continue

Comment Wall (1 comment)

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At 10:42am on January 17, 2013, Cheryl Lynn said…

Hi Rebecca:

Welcome to ADM.  If there is anything I can help you with in increasing your ups or wrenchs within your dealership, please give me a call or text at 905.981.8761.

Would love to help you out!

Warmly,

Cheryl

http://www.facebook.com/cheryllynnfans

http://www.cheryllynninternational.com

 
 
 

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