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Rebecca Kon
  • Female
  • Maitland, FL
  • United States
  • ActivEngage, Inc.
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  • Cheryl Lynn
  • John Sternal
  • Ken Beam
  • Jon Hedges
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Rebecca Kon's ADM Discussions

Connect with the Modern Shopper on Your Website

Started Oct 21, 2013 0 Replies

Do you want to learn how to best engage your online visitors and increase your lead conversion rates?Join us for ActivEngage's webinar with Ralph Ebersole as he discusses how you can engage more of…Continue

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Rebecca Kon's ADM Profile page

Latest ADM Activity - Click "More" at bottom!

Rebecca Kon posted a blog post

Unmasking "Bob" in a Live Chat Conversation

In a recent webinar, “The 4 Best Kept Secrets of Mobile Live Chat Success" Todd Smith, CEO of ActivEngage, tells a story about the large number of shoppers today using chat who give the name "Bob" when they first start a conversation. This is a testament to the fact that most shoppers chat because it’s…See More
yesterday
Rebecca Kon posted a blog post

"Video Chat" is Not Chat

I don’t often like to get into arguments about semantics, but I think this one cannot be ignored. There’s a term out there that chat providers are using, and they are using it incorrectly. What’s the term they are using? It’s “Video Chat”.“Video Chat” is improperly named. It’s not a chat at all.…See More
Aug 19
Alexander Lau commented on Rebecca Kon's blog post 3 Costly Problems of Video Chat
"I'm curious, does ActiveEngage offer Video Chat? Looks like Contact at Once is pretty close @ http://www.contactatonce.com/chat. If they're streaming live video of automobiles, they can do it for humans. Here's my two cents.…"
Aug 6
Rebecca Kon posted a blog post

3 Costly Problems of Video Chat

You know what really sucks? When businesses do something that they somehow believe will be helpful or beneficial for the customer, but because of poor execution or simply not being thoughtful about what they are doing, the impact is damaging and derogatory. Even though it was likely unintentional,…See More
Aug 5
Rebecca Kon posted a blog post

6 Dealership Email Fails and How to Prevent Them [Free eBook!]

Follow-up emails are so crucial to a dealership’s marketing and communication strategy, but valuable and helpful content is recently taking a backseat to speed and convenience.Over the past few months, we’ve reviewed several dealership follow-up emails - and we’ve seen the good, the bad, and the ugly. After studying these emails, we have concluded that dealership email follow-up methods need some adjustments, which is why ActivEngage wrote this new eBook, …See More
May 28
Rebecca Kon posted a blog post

15 Best Twitter Highlights from Digital Dealer 18

I hope that everyone who was able to make it had a great time at Digital Dealer 18 in Tampa, FL last week! For those of you who were unable to attend though, I want you to still be able to take away some valuable insights from this knowledge-packed…See More
Apr 30
Rebecca Kon's blog post was featured

What You Need to Know About Google's New Mobile-Friendly Algorithm

Although many dealership representatives and automotive professionals alike will be flocking to the Digital Dealer Conference in Tampa on April 21st, it’s important to note that one more important “event” will be happening that day as well - Google will…See More
Apr 11
Alexander Lau commented on Rebecca Kon's blog post What You Need to Know About Google's New Mobile-Friendly Algorithm
"I've been preaching RWD / Responsive website design for at least 4 years. See you in Tampa, with my new company. I hope your system works with Dealer Inspire, they are going to take over the automotive web platform world!"
Apr 10
Brian Amberg liked Rebecca Kon's blog post What You Need to Know About Google's New Mobile-Friendly Algorithm
Apr 9
Rebecca Kon posted a blog post

What You Need to Know About Google's New Mobile-Friendly Algorithm

Although many dealership representatives and automotive professionals alike will be flocking to the Digital Dealer Conference in Tampa on April 21st, it’s important to note that one more important “event” will be happening that day as well - Google will…See More
Apr 9
Rebecca Kon's blog post was featured

How to Make Your Digital Dealership Inviting for Non-English Speakers

American online communication predominantly uses text in English. However, depending on your dealership’s location, your customer base could have more non-English speakers than English…See More
Mar 28
Rebecca Kon posted a blog post

How to Make Your Digital Dealership Inviting for Non-English Speakers

American online communication predominantly uses text in English. However, depending on your dealership’s location, your customer base could have more non-English speakers than English…See More
Mar 26
Rebecca Kon's blog post was featured

4 Reasons Your Dealership Should Hire a Millennial Workforce

Generation Y has gotten a bad rep over the past few years, however there are some distinct characteristics that should not be overlooked when considering them to be a part of your dealership’s staff.The following characteristics are advantages that could increase your bottom line, so listen up!All About That TechMillennials are tech savvy. They grew up during the birth of the World Wide Web, and they…See More
Mar 12
Rebecca Kon commented on Rebecca Kon's blog post 4 Reasons Your Dealership Should Hire a Millennial Workforce
"Thanks for the link, Jon! I'll definitely check out that article."
Mar 6
Jon Hedges commented on Rebecca Kon's blog post 4 Reasons Your Dealership Should Hire a Millennial Workforce
"Alan Murray, editor at Fortune Magazine has a good article today on LinkedIn Pulse on millennials. Here's a quote: "...pay attention. The millennials aren’t spoiled products of a coddled past. They are harbingers of our connected…"
Mar 6
Grant Lockner liked Rebecca Kon's blog post 4 Reasons Your Dealership Should Hire a Millennial Workforce
Mar 6

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
ActivEngage, Inc.
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Marketing Services Provider, Media or Journalist, OTHER
REQUIRED: Your Business Phone Number
407-398-5603
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://www.activengage.com
YOUR Email address for business contacts
beckyk@activengage.com
ADM is a Professional Network, describe: "Why should anyone do business with you?"
Our company is very knowledgeable about developing a personal relationship between the customer and the dealer. We keep up with the digital era of communication to give dealerships an edge and bring in business.
"What will YOU contribute to the ADM Community?"
I can provide insight into new and upcoming automotive industry news and tips to optimize dealership websites.
CAR DEALER or OEM Website you recommend (ie; www.MelloyNissan.com)
http://www.gillmanhondahouston.com
Select All DIGITAL MARKETING or DEALER WEBSITE PROVIDERS you use
Other
INTERNET LEAD Suppliers You Have Experience Using
OTHERS, Not Applicable
DEALER MANAGEMENT SYSTEMS (DMS) You use
Not Applicable
Used Car Inventory Management Solutions You Use
Not Applicable

Rebecca Kon's ADM Blog

Unmasking "Bob" in a Live Chat Conversation

Posted on September 3, 2015 at 2:30pm 0 Comments

In a recent webinar, “The 4 Best Kept Secrets of Mobile Live Chat Success" Todd Smith, CEO of ActivEngage, tells a story about the large number of shoppers today using chat who give the name "Bob" when they first start a conversation. This is a testament to the fact that…

Continue

"Video Chat" is Not Chat

Posted on August 19, 2015 at 1:36pm 0 Comments

I don’t often like to get into arguments about semantics, but I think this one cannot be ignored. There’s a term out there that chat providers are using, and they are using it incorrectly. What’s the term they are using? It’s “Video Chat”.…

Continue

3 Costly Problems of Video Chat

Posted on August 5, 2015 at 2:35pm 1 Comment

You know what really sucks? When businesses do something that they somehow believe will be helpful or beneficial for the customer, but because of poor execution or simply not being thoughtful about what they are doing, the impact is damaging and derogatory. Even though it was…

Continue

6 Dealership Email Fails and How to Prevent Them [Free eBook!]

Posted on May 28, 2015 at 7:14am 0 Comments

Follow-up emails are so crucial to a dealership’s marketing and communication strategy, but valuable and helpful content is recently taking a backseat to speed and convenience.

Over the past few months, we’ve reviewed several dealership follow-up emails - and we’ve seen the good, the bad, and the ugly. After studying these emails, we have concluded that dealership email follow-up methods need some adjustments, which is why ActivEngage wrote this new eBook, …

Continue

Comment Wall (1 comment)

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At 10:42am on January 17, 2013, Cheryl Lynn said…

Hi Rebecca:

Welcome to ADM.  If there is anything I can help you with in increasing your ups or wrenchs within your dealership, please give me a call or text at 905.981.8761.

Would love to help you out!

Warmly,

Cheryl

http://www.facebook.com/cheryllynnfans

http://www.cheryllynninternational.com

 
 
 

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