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This is a group for the exchange of strategies and tactics related to using online video in a variety of ways to help sell more cars and trucks at a dealership.
50 minutes ago
John Castleberry and Ralph Paglia are now friends
2 hours ago
For the sharing of relelvant auto industry data and discussions about Statistics, Data Charts and Infographic Illustrations.
13 hours ago
Ken, Would this deal qualify as an "incremental" unit? Would the store have sold the car "anyways"??? Does snagging a customer from the oil fields of Armenia give online marketing any more credibility? I laughed out loud reading your story! This i…
20 hours ago
Ralph Paglia gave an ADM gift to April Rain
23 hours ago
Thanks for the invite. I'm sure can learn something here.
yesterday
For the sharing of relelvant auto industry data and discussions about Statistics, Data Charts and Infographic Illustrations.
yesterday
9th Digital Dealer Conference and Exposition at Mirage Hotel, Las Vegas, Nevada
October 12, 2010 at 10am to October 14, 2010 at 2pm
The 9th Digital Dealer Conference and Exposition will be held in Las Vegas, Nevada at the following location and dates: The Mirage Hotel Resort and Casino 3400 Las Vegas Boulevard South Las Vegas, NV 89109 (702) 791-7111 9th Digital Dealer Conferen…
yesterday

Ralph Paglia's ADM Blog

Ralph Paglia

Pasch Reviews BZ Results Dealer Website Platform

Posted on August 25, 2010 at 5:00am — 9 Comments

Ralph Paglia

Facebook Killing Microsites

Posted on August 22, 2010 at 3:30pm — 3 Comments

Ralph Paglia

New Twitter Browser Button For Tweeting Vehicles Found Online

Posted on August 21, 2010 at 5:00am —

Ralph Paglia

Facebook Places Relies on Smart Phones

Posted on August 20, 2010 at 3:00am —

Ralph Paglia

Facebook Places; Car Dealer Field Guide

Posted on August 19, 2010 at 10:00pm —

Ralph Paglia

Successful Social Media Marketing Examples

Posted on August 19, 2010 at 10:30am — 1 Comment

Ralph Paglia

What Makes Social Media Trustworthy to Car Buyers?

Posted on August 16, 2010 at 12:30am —

Ralph Paglia

Google AutoThink Symposium

Posted on August 15, 2010 at 1:00am —

Ralph Paglia

Google Adwords Extensions - Site Links Launched for Car Dealers

Posted on August 14, 2010 at 5:30pm —

 

Ralph Paglia; Automotive Digital Marketing Consultant, Inventor of Internet Sales Leads

Comment Wall (552 comments)

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At 1:17pm on August 28, 2010, Tom Rufe said…
Thank you for the add Ralph! My company Ideal Cost helps businesses save up to 40% on their credit card processing. We will review your merchant services statement at no cost and if we can't save you a substantial amount on your monthly credit card processing fees then we will not take your case on. It cost you nothing for us to review and chances are we could put money back to the bottom line. Check out the video that I have on here and our website www.idealcost.com Thanks again
At 9:42am on August 27, 2010, David Baggaley said…
Hello Ralph- I thank you for the welcome! My company CEPA Technologies has created a LiveAction "one click" program that allows customers to be instantly face to face with a dealership representative...Our technology allows for Audio and Visual communication as well as INSTANT file sharing! All communication can be recorded for future playback.The LiveAction program is also 3 times more encrypted than online banking.I would like to demonstrate the technology to you when you hafe a moment.
Thanks Again-David Baggaley
At 10:46am on August 25, 2010, Russell Blackstone said…
Hi Ralph:

We want to have dealership scheduling online at our website. ADP is our DMS. If ADP offers anything like this please let me know. If you have another vendor that is good, please let me know.

Thanks

Russell Blackstone
E-Commerce Director
Hewlett VW
Georgetown, Texas
512-681-3517 direct
russell@hewlettvw.com
At 4:13am on August 25, 2010, Ralph Paglia said…
RT @automotiveseo: Webinar with BZ Results Web Development Team getting a demo on Virtual Dealership 2.0 - WOW WOW @RalphPaglia @adpsocial
At 1:32pm on August 19, 2010, Evans S said…
Hey Ralph,
Thanks for befriending me! If I can help you out in anyway in Enclosed transportation, don't hesitate to ask.
Thanks again,
Evans

ADM Profile Information

Enter Name of Your Dealership, Business or Employer:
ADP Dealer Services
Auto Industry Business Segment or Affiliation (check all that apply):
Car Dealer, Dealership Manager, Dealership Sales Professional, Dealership Marketing Professional - Tier 3, Dealership Supplier, OEM Supplier, Marketing Services Provider, Consultant, Technology Professional, Media or Journalist, Dealership Solution Provider, Car Salesman Groupie, Car Salesman Wannabe
REQUIRED: Primary URL for YOUR Business Website or Blog (example; www.ADPsocial.com)
http://www.ADPdigitaladvertising.com
OPTIONAL: Email Listing for ADM Members interested in doing business:
rpaglia@gmail.com
REQUIRED: Your Business Phone Number for Members:
1-480-421-5000
OPTIONAL: Your Mobile Phone Number for ADM members:
1-505-301-6369
If affiliated with a Dealer or OEM, please check franchise you are associated with:
-Ford..., Audi, Chevrolet, Ford, Honda, Jeep, Lincoln, Mercury, Nissan, Porsche, Subaru, Toyota, Volkswagen, Mercedes Benz
Describe YOUR Business Value Proposition... Why does anyone do business with you?

By DigitalRalph.com www.SEMDealer.com
www.AutomotiveGenius.com
www.Car-Guy.com
My Edmunds CarSpace Profile
Ralph Paglia Blogger Site 1
Ralph Paglia Blogger Site 2
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Request Ralph Paglia Professional Services Form
Wards Dealer Article on Ralph Paglia
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First Dealix Interview with Ralph Paglia
Second Dealix Interview with Ralph Paglia
Digital Dealer Magazine with Ralph Paglia as Cover Story
J. D. Power Online Automotive Review with Ralph Paglia Suggestions ...
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>
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What interesting insights can you contribute to the ADM Community? Are you PASSIONATE about anything? Tell us who you REALLY are!
Director - Digital Marketing
ADP Dealer Services


Ralph Paglia is responsible for establishing ADP business partnerships and alliances with Automotive OEM's, enterprise class National Accounts and eBusiness organizations in the automotive vertical. Business development focused on defining and providing Digital Marketing solutions to car companies and dealers that accelerate and expand success in selling vehicles, parts and services using Internet based channels, strategies and tactics.

Ralph has over 20 years of leadership in information technology enabled automotive marketing and sales strategy, along with tactical operations implementation. He is a recognized expert at development requirements, CRM and Digital Marketing value propositions along with requisite performance measurements.

- 1986 San Diego: Ralph pioneered Internet lead generation by using Bulletin Board Systems (BBS) with a charter enrollment in the first public access ISP (CompuServe). Generated the auto industry's first Internet Leads by posting vehicle offers on multiple BBS's.

- 1999 Philadelphia: Ralph was part of original start-up team that launched Cyber Car, an automotive consulting organization that implemented Internet Sales processes into Ford, Lincoln, Mercury, Volvo, Mercedes-Benz, Honda, Acura, Toyota, Nissan and Infiniti dealers thoughout North America.

- 2000 Houston: Led development of Toyota eCertified dealer development program for the Gulf States Toyota (GST) Region. Facilitated Toyota eCertified Dealer workshops for over 100 Toyota dealers.

- 2001 Torrance: Created training program, led 25 consultants in national dealer orientation program for Honda's Interactive Network (iN) system roll-out all USA Honda and Acura dealers.

- 2002 Montvale: Proposed, designed and executed in-dealership Internet Lead Management "StarLeads" program for 322 Mercedes-Benz dealers.

- 2003 Detroit: Ralph led development and trained over 50 RCS consultants to execute BDC Implementations into 600 Ford dealerships.

- 2005 to 2007 Phoenix: Ralph develops, builds and leads team that markets and sells more cars using digital marketing strategies and tactics than ever before accomplished by a single point dealership.

- 2007; March, Hoffman Estates, IL: Ralph accepts position with ADP Dealer Services. As Director - Digital Marketing Solutions. His first initiative results in website and search engine dealer advertising offered collectively as ADP Digital Advertising Solutions.

- 2007; December, Detroit, MI: Ralph secures 50% of Regional Digital Marketing Consulting work from Ford Motor Company, taking half the business away from Reynolds Consulting Services.

- 2007; December, Coventry RI: Ralph develops and builds social network to launche the "Automotive Digital Marketing Professional Community" (ADM). By end of 2009, ADM is the most popular automotive professional network with over 10,000 Unique Visitors monthly.

- 2008; January, Dearborn, MI: Ralph secures agreement with Ford Motor Company to develop the Ford Lincoln Mercury Digital Advertising (FLMDA) Program for Dealers.

- 2008; June, Dearborn, MI: Ford Motor Company dealer communications officially announces the Ford Lincoln Mercury Digital Advertising Program for Dealers. Ralph secures development funds for Ford Social Marketing and Reputation Management dealer program.

- 2008; November, Dearborn, MI: Initial 5 Ford dealers complete implementation of Social Marketing and Reputation Management system.

- 2008; December, Dearborn, MI: Ralph presents Ford with FLMDA performance differential between 8 Ford regions with RCS and the 8 Ford regions with ADP to secure 100% of 2009 DMC contract for ADP.

- 2009; October, Dearborn, MI: Ralph leads team effort at developing 2010 Ford Digital Marketing Consulting (DMC) and FLMDA Program administered by ADP. Regional DMC's grow from 16 to 23. Program includes Social Marketing and Reputation Management.
Enter URL of DEALER Website you recommend (example; www.SandersonFord.com):
http://www.AutoAves.com
Enter URL of OEM site you recommend (example; www.FLMDigital.com):
http://www.FiestaMovement.com
Enter URL of a Social Media/UGC site you recommend (example; www.AnciraCommunity.com):
http://www.AnciraCommunity.com
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Enter URL of a YouTube Channel you recommend (example; youtube.com/AutoDigitalMarketing):
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Check all INTERNET LEAD PROVIDERS You have direct experience using as a supplier:
Dealix, Autobytel, AutoUSA, iMotors, Liquid Motors, Autotropolis, Reply, Automotive.com, Jumpstart, ACE, Auto Lead Exchange, AutoNetUSA, CaptainAutoQuote, CarLoans.com, CarPrices.com, CarPriceUSA.com, Cars.com NewLeadsPlus, CarsDirect.com, CarSmart, CUDL Autosmart, Customer Funding, DealerLink, DriverLoans, High Yield Leads, Ideal Auto Marketing, InvoiceDealers.com, MotorAlley, NewCars.com, Next Phase media, PriceWheels, Tiburon Media, United Auto Finance, OTHERS
Select DEALER MANAGEMENT SYSTEM (DMS) You Currently Use:
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Select all Vehicle Inventory Management Solutions You Have Used:
The Magic 8 Ball..., Whatever the Used Car Manager thinks he can steal the trade-in for...

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Scott Monty - Ford Social Marketing Czar

Picture This

Divin rayonOne of the oft-overlooked elements in the routine of blogging is image selection. Now, not every blogger uses images, charts, graphs, or other visuals as part of their storytelling approach (Seth Godin, most notably, is almost always a text-only blogger). But for those of us who do, our photos can be just as important and compelling as our written copy.

The art of communications and marketing is largely one of storytelling. As someone with small children, I can appreciate the necessity of images to help tell stories. Images can help to set expectations, evoke emotional responses, draw attention, provoke laughter, or symbolize irony, among hundreds of other things.

So you see, the cavalier approach to image selection simply won't do for blogging. Or shouldn't. Similarly, the sources and the rights of images needs to be taken just as seriously as choosing an image. This post is designed to help you think about where and how you choose images for your blog (or site, or brochure, or whatever), with some bonus content thrown in.

Finding Images
Let's start with the basics. You need an image for a blog post. Where should you look? There are a number of great resources that are either low-cost or free:
  • Flickr The grand-daddy of all image sites. Flickr is a very powerful community with millions of photos at your disposal. There's an advanced search capability that makes it easy to pinpoint what you're looking for. Check out their Outstanding Shots
  • everystockphoto.com Is just that. A full range of free images with various levels of licensing.
  • StockVault, according to its site, is a stock photo sharing site where photographers, designers and students can share their photographs and images with each other. Its sole purpose is to collect and archive medium and high resolution photos that designers and students can share and use for personal and non-commercial designs.
  • OpenPhoto A little more barebones than the other sites, but with a variety of content that is sourced in a wiki-like way.
Two great tools to help refine the image searching process:
  • Compfight will help you find images by text or by tag and will allow you to change the settings on licensing, original photos and safe search. The visual layout of the images is impressive and will help you more quickly assess what works and what doesn't.
  • FlickrStorm is a brainstorming tool that lays out the images based on a search term that you enter and that also lets you change the settings on image rights. You can add images to your tray as you're browsing, so you can compare them later.
A note about using Flickr photos: if you plan to embed a Flickr photo in your site, there are guidelines that you need to follow. Namely, you need to use the HTML code available from the "Share this" link and provide a link back to the original photo. Please be sure to abide by Flickr's community guidelines.

If you'd like to use your own photographs but you don't feel quite comfortable with your ability, you can check Darren Rowse's Digital Photography Tips, or grab a copy of Scott Kelby's The Digital Photography Book (as well as Volume 2 and Volume 3). And a camera like a Canon EOS Rebel T1i or a Nikon D90 DX wouldn't hurt, either.


What's all this talk about rights?
Just because an image appears on the Internet doesn't mean it's yours for the taking. Many images have copyrights associated with them. In fact, there have even been examples of companies that have gotten into trouble, as they didn't seek permission to use Flickr-hosted images before they used them in official advertising.

I'm not a lawyer (I don't even play one on TV), but I can tell you that many online images are covered by a Creative Commons license. What's Creative Commons? It's a nonprofit organization that offers free tools that help to increase collaboration and sharing. You can find out more about them here.

If you learn anything about Creative Commons, it's that they have a number of levels of licenses that authors, designers, bloggers, photographers and others can assign to their work. The categories basically come down to Attribution (giving credit), Share Alike (distribution), Non-Commercial, Derivatives (original vs. changed material). There are symbols that signify each category, and taken as a whole, you can tell what they mean. In my case, this site is governed by an Attribution-Non-Commerical-ShareAlike 3.0 Unported license.

Attribution
cc by
This license lets others distribute, remix, tweak, and build upon your work, even commercially, as long as they credit you for the original creation. This is the most accommodating of licenses offered, in terms of what others can do with your works licensed under Attribution.

Attribution Share-Alike
cc by-sa
This license lets others remix, tweak, and build upon your work even for commercial reasons, as long as they credit you and license their new creations under the identical terms. This license is often compared to open source software licenses. All new works based on yours will carry the same license, so any derivatives will also allow commercial use.

Attribution No Derivatives
cc by-nd
This license allows for redistribution, commercial and non-commercial, as long as it is passed along unchanged and in whole, with credit to you.

Attribution Non-Commerical
cc by-nc
This license lets others remix, tweak, and build upon your work non-commercially, and although their new works must also acknowledge you and be non-commercial, they don’t have to license their derivative works on the same terms.

Attribution Non-Commercial Share Alike
cc by-nc-sa
This license lets others remix, tweak, and build upon your work non-commercially, as long as they credit you and license their new creations under the identical terms. Others can download and redistribute your work just like the by-nc-nd license, but they can also translate, make remixes, and produce new stories based on your work. All new work based on yours will carry the same license, so any derivatives will also be non-commercial in nature.

Attribution Non-Commercial No Derivatives
cc by-nc-nd
This license is the most restrictive of our six main licenses, allowing redistribution. This license is often called the “free advertising” license because it allows others to download your works and share them with others as long as they mention you and link back to you, but they can’t change them in any way or use them commercially.

It's important to understand how CC works and how it applies to your own content as well as to others'.

Editing tools
If you want a few quick suggestions for editing and other useful tools, check these out.
  • Picnik Use this tool for quick editing of your Flickr photos, directly online.
  • Splashup An online alternative to Photoshop or the GIMP
  • FotoFlexer Self-branded as "the world's most advanced online photo editor." And highly recommedned by me.
  • ResizR Powerful and easy to use tool that will resize your .jpg images online.
  • And if that's not enough, this Mashable article lists 20 Great Online Image Editors

I hope these resources are helpful. If you have other suggestions or favorite sites, please leave a comment so we can all benefit from each other's collective knowledge.

Image credit: alpha du centaure (Flickr)


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