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Phillip Cannon
  • Male
  • Evansville, IN
  • United States
  • Nation's Premier/Presto Reviews
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Do you know how much traffic you lose?

Started this ADM discussion. Last reply by Wendell Dossett May 26, 2010. 3 Replies

Customer review sites are quickly gaining prominence online.  I’msure most dealers are familiar with review sites, especially the ones that thrive on angry customers (Rip off Report, my3cents, and…Continue

Tags: User, generated, reviews, Reviews, Customer

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ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
Nation's Premier/Presto Reviews
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Marketing Services Provider, Dealership Solution Provider
REQUIRED: Your Business Phone Number
N/A
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://www.prestoreviews.com
YOUR Email address for business contacts
Phil@nationspremier.com
Select All franchises/brands you are associated with
-Not Applicable...
ADM is a Professional Network, describe YOUR Value Proposition... "Why should anyone do business with you?"
We are the only company that turns your satisfied customers into salespeople. We provide dealers with their own customer review site that can be used in the dealership. We also designed this to boost your dealership's SEO, integrate with social media and get positive exposure in places traditional advertising cannot. We give consumer confidence to choose your dealership over all the others out there.
What will YOU contribute to the ADM Community?
I am passionate about selling, I love to speak with people and demonstrate how my product can really help their daily lives. Aside from sales, I am most passionate about my fiance, Kristin, and saving strays by working with PAWS and finding good homes.
CAR DEALER or OEM Website you recommend (ie; www.MelloyNissan.com)
http://www.springcjd.com
Social Media, Network or UGC site you recommend (ie; www.AutomotiveSocial.com)
http://www.automotivedigitalmarketing.com
INVENTORY MERCHANDISING or listing site you recommend (ie; www.Cars.com)
http://www.cars.com
Your TWITTER profile, or one you recommend (ie; twitter.com/ADMcommunity)
http://www.twitter.com/ralphpaglia
Your FACEBOOK Profile/Page, or one you recommend (ie; facebook.com/ADMcommunity)
http://www.facebook.com/#!/profile.php?id=100000408345285&ref=ts
Your YouTube Channel, or Video site you recommend (ie; youtube.com/AutoDigitalMarketing)
http://www.youtube.com/autodigitalmarketing
Select All DIGITAL MARKETING or DEALER WEBSITE PROVIDERS you use
Not Applicable
INTERNET LEAD Suppliers You Have Experience Using
Not Applicable
DEALER MANAGEMENT SYSTEM (DMS) You use
Not Applicable
Used Car Inventory Management Solutions You Use
Not Applicable...

Phillip Cannon's ADM Blog

The power of one angry customer with a web host

Posted on July 2, 2010 at 7:37am 1 Comment





This real life worst case scenario is currently hurting business for this dealership. The dealership's reaction to this site was posted to YouTube, which only made things worse.



Recently I found a customer review for a dealership in New Orleans on a website called Dick Poe Toyota sucks. I was curious, so I ran a google search on Dick Poe Toyota and found these search… Continue

Follow this customer down the rabbit hole of getting a quote

Posted on June 28, 2010 at 8:00am 2 Comments



I found this post on a BMW message board and felt it was important enough to post in a few places.





The author of this post wanted a very specific configuration on a new BMW and couldn't get one from the two dealerships in his hometown. So he sent in an information request with every dealer within a 200 mile radius

and documented every bit of the experience for…

Continue

Biggest reputation management mistake EVER

Posted on June 7, 2010 at 12:55pm 1 Comment

I spend my day talking with dealers across the country about reputation management. One of the dealers that I'd been speaking with made a terrible decision over the weekend and I wanted to share with everybody here.



Pasted below are the first google reviews (this is a fairly big dealership in a busy metropolitan area), do you see where this dealerships is making a huge mistake?



If you said the mistake was the fraudulent authors of… Continue

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At 1:11pm on June 24, 2010, David Robertson said…
Thanks Phil. I'm always safe even when I'm not good. Looking forward to working with your company in the future. I'll talk to you soon.
 
 
 

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