Professional Community for Automotive Marketers, Car Dealers, OEM and Suppliers
Paul Rushing has not received a gift from an ADM Member
Sales people and sales managers are the heavy users of CRM. While the definition of best practices for each type of user is highly debatable I want to get feed back from the regulars here at ADM.Continue
It may sound mundane and even foolish to publish this article. However, after the sale follow up is where the real money is made, in both sales and service. We all know that. If we keep our customers coming back and speaking well of us then everybody in the equation wins.
Here are some tips on keeping customers engaged after the sale:
I. Contact them on birthdays but not the car's birthday -
One of the most successful sales people I know can be heard singing…Continue