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Mike Esposito
  • Male
  • Clifton Park, NY
  • United States
  • Auto/Mate Dealership Systems
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  • Sindi Markette
  • Jessica Joralemon
  • Big Tom LaPointe
  • Joseph B Antley; JB ANTLEY
  • James A. Ziegler

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Latest ADM Activity - Click "More" at bottom!

Mike Esposito posted a video

Auto/Mate Celebrates 40 Years as a Leader in DMS Technology

Auto/Mate Dealership Systems celebrates 40 years as a leader in dealership management system (DMS) technology. Mike Esposito shares the history behind the de...
Aug 12
Mike Esposito posted a blog post

Auto/Mate Celebrates Fortieth Anniversary as a Leader in Dealership Management System (DMS) Technology

ALBANY, N.Y. – August 11th, 2014 – Auto/Mate Dealership Systems (http://www.automate.com) is celebrating its fortieth anniversary as a leader in dealership management system (DMS) technology. Auto/Mate was originally developed as an F&I system and was introduced to auto dealerships by Wang Laboratories in 1974. Over the past forty years Auto/Mate has evolved into one of the industry's premier DMS solutions and has twice been voted the "highest rated"…See More
Aug 11
Mike Esposito posted a blog post

Auto/Mate Honored with Platinum Award in Auto Dealer Monthly's Dealers' Choice Awards

ALBANY, N.Y. – July 28th, 2014 – Auto/Mate Dealership Systems (http://www.automate.com), a premier dealership management system (DMS) provider, has received a "Platinum" award in the 2014 Auto Dealer Monthly Dealers' Choice Awards. This year marks the first time that Auto/Mate was honored with a top ranking in the magazine's annual award program that recognizes the industry's best product and service providers as selected by hundreds of dealers and…See More
Jul 28
Mike Esposito posted a blog post

Empower Employees with Commander's Intent

As Appeared in the June 2014 issue of Auto Dealer MonthlyEveryone knows how important the chain of command is in the military. But during battles, emergencies and other times of duress, it's not always possible to run decisions up and down the chain of command. This is why soldiers are empowered by something called the Commander's Intent. The military commander gives his leaders a clearly defined goal (the mission) and the forces needed to accomplish that goal, along with a time frame for when…See More
Jun 24
Mike Esposito posted a blog post

Auto/Mate Announces Integration of DMS with SMI, Improving Customer Retention in Dealership Service Departments

FOR IMMEDIATE RELEASEALBANY, N.Y. – June 16th, 2014 – Auto/Mate Dealership Systems (http://www.automate.com) announced today the integration of its dealership management system (DMS) with SMI's DriveService and DriveSales solutions. For auto dealers using both solutions, the integration ensures that customer information updated in the DMS will be updated in SMI's customer communications. "The key to a successful integration is for the dealer's data to be…See More
Jun 16
Mike Esposito posted a blog post

Auto/Mate's DMS Empowers Managers & Increases Productivity at Five Star Dealerships

FOR IMMEDIATE RELEASEALBANY, N.Y. – May 19th, 2014 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Five Star Dealerships, an auto group in Aberdeen, WA has transformed its culture to one of managerial empowerment and has increased productivity with the help of reporting and dashboard features in Auto/Mate's dealership management system (DMS). "Any time you make a big change like a DMS, it takes some getting used to," said Mike…See More
May 19
Mike Esposito posted a blog post

Do You Walk the Talk? How to Define Your Core Values

Every year it seems that "hot topics" emerge in the automotive retail industry; this year much of the focus is on fixed ops and customer retention. Dealers spend a small fortune on websites and Internet marketing in order to capture customers; now they are realizing that an equal amount of resources and energy should be spent on servicing and keeping those customers. If customer retention is the goal, keep in mind that true customer loyalty is achieved not by a product but by the customers'…See More
May 7
Mike Esposito posted a blog post

Auto/Mate Spring Survey Reveals Auto Dealers On Board with Customer Loyalty and Rewards Programs

ALBANY, N.Y. – May 5th, 2014 – Auto/Mate Dealership Systems (www.automate.com) announced today that results from its Spring survey reveal that more than half of auto dealers have customer loyalty or rewards programs in their dealerships, and another 20 percent have plans to implement one soon or are "thinking about it." Additionally the dealers weighed in on what they believe are the top factors that contribute towards building a loyal customer base. "The…See More
May 5
Mike Esposito and Big Tom LaPointe are now friends
Apr 30
Mike Esposito posted a blog post

Take Our Survey for a Chance to Win $300!

Auto/Mate Dealership Systems is conducting a survey and is inviting auto dealer personnel to participate. Where do you get your news and information about the auto industry? We appreciate your input! Participants who complete the survey will be entered into a drawing to win a $300 Visa gift card. In the time it takes to finish your cup of coffee, you could be entered to win!https://www.surveymonkey.com/s/AMADMKTGSee More
Mar 12
Mike Esposito posted a blog post

Auto/Mate and DealerSocket Integrate DMS and CRM Solutions, Improving Sales Efficiency for Auto Dealers

ALBANY, N.Y. – March 3rd, 2014 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that DealerSocket, a leading provider of Customer Relationship Management (CRM) software to auto retailers, has completed integration with Auto/Mate's dealership management system (DMS). Dealers using both Auto/Mate and DealerSocket solutions will benefit from improved sales efficiency with real-time, bi-directional updates of customer, vehicle and deal…See More
Mar 3
Mike Esposito posted a blog post

Auto/Mate Announces Integration of TimeHighway with AMPS DMS, Expanding Fixed Ops Service Offerings

ALBANY, N.Y. – February 18th, 2014 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that TimeHighway has completed integration of its service scheduling solution with Auto/mate's Automotive Management Productivity Suite (AMPS) dealership management system. Auto dealers using both Auto/Mate's DMS and TimeHighway's service scheduling solution will benefit from real-time data exchange between the two systems. "Many dealers are focused…See More
Feb 18
Mike Esposito posted a video

AutoMate Introduces Multi-Point Inspection for Mobile

www.automate.com Introduces Multi-Point Inspection for Mobile. Increase efficiencies, improve customer service and go "paperless" in your service department ...
Feb 5
Mike Esposito posted a blog post

How to Create a Great Place to Work and Why You Need to Do This Now

In my last blog, "Why Aren't Your Customers Loyal?" I discussed the connection between customer loyalty and employee happiness. My belief is that many dealers are wasting money on customer loyalty programs if they are not also focused on making their employees happy and on creating a great place to work. I am proud of the fact that Auto/Mate was recently…See More
Jan 29
Mike Esposito posted a video

Auto/Mate at NADA 2014: Ribbon Cutting

See why Auto/Mate received the 'highest rated' DMS award for the second year in a row. Join Auto/Mate at Booth 3253 at the NADA 2014 Convention & Expo in New...
Jan 25
Mike Esposito posted a blog post

Why Aren't Your Customers Loyal? If You Can Handle the Truth, Read This.

We've all seen and heard statistics regarding the connection between customer retention and a company's profitability. Here are some examples: 1) It's 6-7 times more expensive to acquire a new customer than to keep an old one - White House Office of Consumer Affairs 2) 89% of customers have stopped doing…See More
Jan 22

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
Auto/Mate Dealership Systems
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Dealership Solution Provider
REQUIRED: Your Business Phone Number
(518) 371–4331
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://www.automate.com
ADM is a Professional Network, describe YOUR Value Proposition... "Why should anyone do business with you?"
Auto/Mate provides a robust, user-friendly dealership management system (DMS) software for auto dealerships.
CAR DEALER or OEM Website you recommend (ie; www.MelloyNissan.com)
http://www.bleecker.com
Social Media, Network or UGC site you recommend (ie; www.AutomotiveSocial.com)
http://www.twitter.com
INVENTORY MERCHANDISING or listing site you recommend (ie; www.Cars.com)
http://www.nada.com
Your TWITTER profile, or one you recommend (ie; twitter.com/ADMcommunity)
http://www.twitter.com/AutoMateDMS
Your FACEBOOK Profile/Page, or one you recommend (ie; facebook.com/ADMcommunity)
http://www.facebook.com/ADMcommunity
Your YouTube Channel, or Video site you recommend (ie; youtube.com/AutoDigitalMarketing)
http://www.youtube.com/AutoMateDMS
Select All DIGITAL MARKETING or DEALER WEBSITE PROVIDERS you use
Not Applicable
INTERNET LEAD Suppliers You Have Experience Using
Not Applicable
DEALER MANAGEMENT SYSTEM (DMS) You use
OTHER
Used Car Inventory Management Solutions You Use
Not Applicable

Mike Esposito's Videos

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Mike Esposito's ADM Blog

Auto/Mate Celebrates Fortieth Anniversary as a Leader in Dealership Management System (DMS) Technology

Posted on August 11, 2014 at 8:43am 0 Comments

ALBANY, N.Y. – August 11th, 2014 – Auto/Mate Dealership Systems (http://www.automate.com) is celebrating its fortieth anniversary as a leader in dealership management system (DMS) technology. Auto/Mate was originally developed as an F&I system and was introduced to auto dealerships by Wang Laboratories in 1974. Over the past forty years Auto/Mate has evolved into one of the industry's premier DMS solutions and has twice been voted the "highest…

Continue

Auto/Mate Honored with Platinum Award in Auto Dealer Monthly's Dealers' Choice Awards

Posted on July 28, 2014 at 6:16am 0 Comments

ALBANY, N.Y. – July 28th, 2014 – Auto/Mate Dealership Systems (http://www.automate.com), a premier dealership management system (DMS) provider, has received a "Platinum" award in the 2014 Auto Dealer Monthly Dealers' Choice Awards. This year marks the first time that Auto/Mate was honored with a top ranking in the magazine's annual award program that recognizes the industry's best product and service providers as selected by hundreds of…

Continue

Empower Employees with Commander's Intent

Posted on June 24, 2014 at 10:10am 0 Comments

As Appeared in the June 2014 issue of Auto Dealer Monthly

Everyone knows how important the chain of command is in the military. But during battles, emergencies and other times of duress, it's not always possible to run decisions up and down the chain of command. This is why soldiers are empowered by something called the Commander's Intent. The military commander gives his leaders a clearly defined goal (the mission) and the forces needed to accomplish that goal, along…

Continue

Auto/Mate Announces Integration of DMS with SMI, Improving Customer Retention in Dealership Service Departments

Posted on June 16, 2014 at 8:24am 0 Comments

FOR IMMEDIATE RELEASE

ALBANY, N.Y. – June 16th, 2014 – Auto/Mate Dealership Systems (http://www.automate.com) announced today the integration of its dealership management system (DMS) with SMI's DriveService and DriveSales solutions. For auto dealers using both solutions, the integration ensures that customer information updated in the DMS will be updated in SMI's customer communications.…

Continue

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