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Mike Esposito
  • Male
  • Clifton Park, NY
  • United States
  • Auto/Mate Dealership Systems
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Mike Esposito posted a blog post

Technology is a Queer Thing. It Brings Greats Gifts with One Hand and Stabs You In the Back with the Other.

The title of this blog is a famous quote by C.P. Snow. It reminds me of a seminar I attended at Digital Dealer, in which I laughed at a scene that was shown from the TV show “Men of a Certain Age.” A 20-something kid comes in to a dealership with his smartphone and mobile app, knows the vehicle he wants, knows exactly what he wants to pay for it and knows what the competitor down the street is selling it for. With information from his smartphone, the 20-something thwarts every step of the sales…See More
Tuesday
Mike Esposito's blog post was featured

Dude, Where’s My Car?

In the 2000 movie “Dude, Where’s My Car?” it was pretty amusing to watch Ashton Kutcher stumble around looking for his lost car. But if you’re a dealer and that’s your salesperson stumbling around on a lot while a customer is impatiently waiting, the inability to find a car is not so funny. In this series of blogs I am…See More
Apr 24
Mike Esposito posted a blog post

Dude, Where’s My Car?

In the 2000 movie “Dude, Where’s My Car?” it was pretty amusing to watch Ashton Kutcher stumble around looking for his lost car. But if you’re a dealer and that’s your salesperson stumbling around on a lot while a customer is impatiently waiting, the inability to find a car is not so funny. In this series of blogs I am…See More
Apr 24
Mike Esposito posted a video

Impressions from Digital Dealer 12: A Brave New World

Mike Esposito, President and CEO of Auto/Mate Dealership Systems, shares his impressions from Digital Dealer 12 in Orlando. From "ups" and "be backs" to ZMOT...
Apr 12
Mike Esposito commented on Glenn Pasch's blog post Wow a Real Voice. It Freaked Me Out.
"At Auto/Mate we made the commitment a long time ago: every customer and potential customer gets a live person answering the phone, every time. A DMS is the lifeblood of every dealership and if something's not working, you should not have to…"
Mar 27
Mike Esposito posted a video

ASP vs. Server: Which DMS Model is Better ?

Mike Esposito, President and CEO of Auto/Mate Dealership Systems, gives an objective rundown of the benefits and drawbacks of both the ASP and server models ...
Mar 20
Mike Esposito commented on Kurt Kubicki's video
Thumbnail

CAR-Research XRM: Dealers' Data Should Remain Private

"David, as a DMS provider we have always taken a stand that dealers data is their own and we don't sell data; however many third parties use aggregators to pull data which complicates things because even if a third party promises never to sell…"
Feb 24
Mike Esposito posted a video

GuardMate Data Protection Service For Auto Dealers

02:47
Auto/Mate Dealership Systems recently introduced Guard/Mate, a free data protection service for auto dealers. Mike Esposito explains how Guard/Mate can help dealers protect their data and discover exactly which vendors are pulling data from their…
Feb 21
James A. Ziegler commented on Mike Esposito's blog post Dealers, You Do Not Have Control of Your Data!
"I applaud you on posting this informative piece and I hope the entire online automotive community posts here and refers to it. JIM"
Feb 14
Mike Esposito posted a blog post

Auto/Mate Upgrades Automated Dispatch and Electronic Repair Order Functions in Fixed Operations Module

CLIFTON PARK, N.Y. – February 13th, 2012 – Auto/Mate Dealership Systems (http://www.automate.com) announced today it has added Automated Dispatch and Electronic Repair Order (RO) functions to the Fixed Operations module in its dealership management system (DMS) software. The upgrade is a complete overhaul of the previous dispatch system, enabling hands-free, customized and flexible dispatching along with a more open electronic RO system that increases…See More
Feb 13
Thomas A. Kelly commented on Mike Esposito's blog post Dealers, You Do Not Have Control of Your Data!
"Looking forward to it Mike. Thanks."
Feb 10
Mike Esposito commented on Mike Esposito's blog post Dealers, You Do Not Have Control of Your Data! Part 1.
"Thomas, good question. No reason other than the entire blog is long in one piece. I will try to edit/include the second part for easier reading."
Feb 10
Thomas A. Kelly promoted Mike Esposito's blog post Dealers, You Do Not Have Control of Your Data! Part 1.
Feb 10
Thomas A. Kelly promoted Mike Esposito's blog post The True Issue is Control of the Dealer’s Data, Isn’t It?
Feb 10
Thomas A. Kelly commented on Mike Esposito's blog post Dealers, You Do Not Have Control of Your Data! Part 1.
"I am sure there is a good reason for readers to wait for a few days to read Part 2. Am I out of line in asking what that reason is? Thanks!"
Feb 10
Mike Esposito posted a blog post

Dealers, You Do Not Have Control of Your Data!

Exhibiting at the NADA 2012 Convention and Expo in Las Vegas was very interesting. One of the hottest topics was the “third party data access” controversy that has been unfolding over the last few months. From a DMS provider’s point of view, there are certainly ways that we can help dealers maintain control of their data, such as offering a free data protection service. But as I see the state of things right now, I’d be willing to…See More
Feb 10

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Enter Name of Your Dealership, Business or Employer:
Auto/Mate Dealership Systems
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This is a Professional Community, please describe YOUR Value Proposition... Why does anyone do business with you?
Auto/Mate provides a robust, user-friendly dealership management system (DMS) software for auto dealerships.
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http://www.bleecker.com
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http://www.facebook.com/ADMcommunity
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Check DEALER WEBSITE/MICROSITE PROVIDERS that you have direct experience with:
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Select DEALER MANAGEMENT SYSTEM (DMS) You currently, or most frequently use:
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Select all Vehicle Inventory Management Solutions You Have Used:
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Mike Esposito's Videos

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Mike Esposito's ADM Blog

Technology is a Queer Thing. It Brings Greats Gifts with One Hand and Stabs You In the Back with the Other.

Posted on May 22, 2012 at 12:21pm 0 Comments

The title of this blog is a famous quote by C.P. Snow. It reminds me of a seminar I attended at Digital Dealer, in which I laughed at a scene that was shown from the TV show “Men of a Certain Age.” A 20-something kid comes in to a dealership with his smartphone and mobile app, knows the vehicle he wants, knows exactly what he wants to pay for it and knows what the competitor down the street is selling it for.

 

With information from his smartphone, the 20-something thwarts…

Continue

Dude, Where’s My Car?

Posted on April 24, 2012 at 11:30am 0 Comments

I n the 2000 movie “Dude, Where’s My Car?” it was pretty amusing to watch Ashton Kutcher stumble around looking for his lost car. But if you’re a dealer and that’s your salesperson stumbling around on a lot while a customer is impatiently waiting, the inability to find a car is not so…

Continue

Creating Efficient Processes: Part 1

Posted on February 28, 2012 at 11:30am 0 Comments

The future of the retail automotive industry has arrived. Going forward, only the most efficient dealerships will survive. What do I mean by efficient? Well, first cutting fat (unnecessary spending), and second becoming lean, and by that I mean making your dealership extremely efficient.

 

I know what you’re thinking. All analysts point to improving auto sales in 2012. Most dealers just spent the last several years cutting unnecessary expenses and streamlining operations. And…

Continue

Auto/Mate Upgrades Automated Dispatch and Electronic Repair Order Functions in Fixed Operations Module

Posted on February 13, 2012 at 10:32am 0 Comments

CLIFTON PARK, N.Y. – February 13th, 2012 – Auto/Mate Dealership Systems (http://www.automate.com) announced today it has added Automated Dispatch and Electronic Repair Order (RO) functions to the Fixed Operations module in its dealership management system (DMS) software. The upgrade is a complete overhaul of the previous dispatch system, enabling hands-free, customized and flexible dispatching along with a more open electronic RO system…

Continue

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