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Michal Lusk
  • Norman, OK
  • United States
  • N/A
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Michal Lusk's ADM Friends

  • Stan Sher
  • Ryan Leslie
  • Tom Gorham

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Michal Lusk's ADM Profile page

Latest ADM Activity - Click "More" at bottom!

Michal Lusk liked J.D. Rucker's blog post The Truth About the Concept of Content Being King
Jan 3
Michal Lusk and Stan Sher are now friends
Mar 26, 2013
Michal Lusk liked J.D. Rucker's blog post Define Your Facebook Goals Before Determining a Strategy
Mar 13, 2013
Michal Lusk commented on Mike Gorun's blog post Your Online Reputation Is Hurting Your Customer Retention: 6 Tips To Create Customer Loyalty and Maintain Your Online Reputation
"I agree with Alexander Lau that a central face of customer satisfaction is a better way to go, but I think that all dealership personnel need to know what to do with customer questions and complaints as stated in point #2. Sales and service…"
Mar 8, 2013
Michal Lusk liked Ryan Leslie's blog post Can process prevent this?
Mar 8, 2013
Michal Lusk commented on Mike Gorun's blog post Your Online Reputation Is Hurting Your Customer Retention: 6 Tips To Create Customer Loyalty and Maintain Your Online Reputation
"Excellent advice, Mike! The truth is that a dealership's reputation cannot effectively be outsourced. Your customers' experiences, follow up, perceptions, and comments need to be addressed by a knowledgeable person or persons at your…"
Mar 7, 2013
Michal Lusk replied to Shereef's discussion School Me on LinkedIn! Who has mastered using LinkedIn and how are you benefiting?
"LinkedIn is social media. In addition to your personal profile, create a profile for your company. Encourage all employees to follow it, like and comment on company posts. Make your customers aware of your company profile. Your employees and…"
Feb 20, 2013
Michal Lusk liked J.D. Rucker's blog post 6 Types of Content to Make Your Website POP
Feb 1, 2013
Michal Lusk commented on Ryan Leslie's blog post Are you marketing the Brands within your Brand?
"It is just interesting to me to see how few U.S. certified dealers even make use of the staff pages feature in DealerRater. It is a fantastic tool for so many uses. After loading a photo and bio for each employee in DealerRater, I crafted signatures…"
Dec 7, 2012
Michal Lusk commented on Ryan Leslie's blog post Are you marketing the Brands within your Brand?
"Great webinar, Ryan! Thanks for sharing the link. Your comment about Canadian dealers making better use of DealerRater's certified features than U.S. dealers is interesting. I suspect that most dealerships just don't have anyone who can…"
Dec 6, 2012
Michal Lusk commented on Ryan Leslie's blog post Are you marketing the Brands within your Brand?
"To tell the truth, I didn't fully use DealerRater's staff pages for SEO either, although I did have all the staff for all our dealerships loaded with photos and a short bio for each one (I took a photo and loaded it on our websites and on…"
Nov 9, 2012
Michal Lusk left a comment for Ryan Leslie
"And with you--thanks!"
Nov 9, 2012
Ryan Leslie left a comment for Michal Lusk
"Great to connect with you!"
Nov 9, 2012
Ryan Leslie and Michal Lusk are now friends
Nov 9, 2012
Michal Lusk commented on Ryan Leslie's blog post Are you marketing the Brands within your Brand?
"Excellent insight, Ryan! We really appreciated the sales person pages on our DealerRater site and took advantage of them, including loading a short bio and photo of each sales person, training sales staff on how to use DealerRater to close…"
Nov 8, 2012
Michal Lusk commented on Aj Maida's blog post Who's Afraid of Virgina Woolf...and her bad review?
"Great "how to" on responding to reviews. Your point about a simple, concerned response to a review that wrongly vilifies your dealership is key--you are responding for the benefit of the next potential customer who reads the negative…"
Nov 5, 2012

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
N/A
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
OTHER
REQUIRED: Your Business Phone Number
4055287207
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://majesticinc.net/
YOUR Email address for business contacts
michalusk@gmail.com
Your Mobile Phone Number, Direct Business Line or Alternate Number
4056206756
Select All franchises/brands you are associated with
48-Not Applicable
ADM is a Professional Network, describe YOUR Value Proposition... "Why should anyone do business with you?"
Customer service advocate--I care about the customers' experience when buying a car.
What will YOU contribute to the ADM Community?
I want to see all dealers doing business in a transparent manner so that price is stated upfront and the customers' experience is important.
CAR DEALER or OEM Website you recommend (ie; www.MelloyNissan.com)
http://automaxok.com
Select All DIGITAL MARKETING or DEALER WEBSITE PROVIDERS you use
The Cobalt Group, Dealer.com, Dealerskins, TK Carsites, VinSolutions.com
INTERNET LEAD Suppliers You Have Experience Using
Dealix, Autobytel, AutoUSA, Cars.com NewLeadsPlus, eLeads, United Auto Finance
DEALER MANAGEMENT SYSTEM (DMS) You use
ADP
Used Car Inventory Management Solutions You Use
HomeNet, vinSolutions, OTHER

Comment Wall (1 comment)

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At 7:34am on November 9, 2012, Ryan Leslie said…

Great to connect with you!

 
 
 

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