"Live Chat is very important to the dealership's website. I beleive the dealership's BDC / Internet department should be answering all chats during regular business hours. When the dealership is closed the chat service support team should…"
Following a successful webinar, JD Rucker expands on how dealers can use the Penguin update to their advantage. This webinar will go over the basics quickly, but spend most of the time on advanced techniques that are being prescribed in order to use the update as a positive rather than get hit with the negative effects. This webinar will provide step-by-step guidance on how to alter your existing website to embrace the Penguin update. Even if you have seen this presentation before, come back to…See More
Ralph Paglia will share his insights on guerrilla marketing and competitive advertising strategies for the web.With today’s technologies and the sophisticated messaging and advertising systems available, there are more ways than ever before for aggressive dealers and managers to take their competition’s customers away from them. What are some online tools and techniques that dealers can use to see exactly which keywords the competition is bidding on in Google? How can dealers and managers use…See More
"Josh, Great Post. This is so true. Every dealership I have worked for including my current location there has always been a problem with sourcing. I even took out Walk In as a source in the CRM, so the salespeople would ask the proper question. I…"
Space is limited. Reserve your Webinar seat now at: Register HereCheck 'Yes' If you were invited by AutoTrader.comIn this session, Dale Pollak, founder of vAuto will address the most frequently asked questions and best practice benchmarks. Scheduled for 1pm Eastern / 12noon Central / 11am…See More
Virtually every dealer places their inventory online, through independent sites like AutoTrader.com, Cars.com, CarSoup, and/or their own website. However, there is a huge variance in the results dealer get. Dennis will show how successful dealers are getting more than their share in the battle for ready-to-buy appointments and store traffic.Presented by: Dennis Galbraith, DrivingSalesDennis Galbraith leads Research and Business Intelligence for Dealers at DrivingSales and is the author of two…See More
"I agree with you there is a process with the internet customer in the sales process. Some internet customers start their process 90+ days in advance to purchase as they try to determine the make and model best fits their needs for a new purchase.…"
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