"Dealerships and OEM's will be lagging behind in the technology department as usual. As a vendor that uses technology to improve process and results, I am often bewildered at some dealers resistance to this change. As with CRM's…"
"Using your CRM tool correctly seems to be a common challenge for most dealerships these days. Ensuring that email addresses are collected from walk in and phone in customers is also key to being able to market effectively. If you are…"
"I would start by co-oping dealer education of digital marketing, phone skills training (i.e PhoneNinjas.com), and internet sales process. In these three areas, more profits are lost, by a factor for 20:1, compared to the costs associated with…"
If you are hiring for Internet or BDC you should really check out AVA. She is the PERFECT employee that will work 24/7 and follow up with every lead. Check out http://ava.ai/
Cost is less than a BDR and the reports are…"
"Dan. I have your solution. I was a BDC Manager for 12 years in Chicago and certainly understand your situation. What you need is a personal assistant that will engage your leads and hand them over when ready. Also follow up…"
If anyone is looking for the "perfect" BDC or Internet Sales Assistant you should take a look at AVA. She will simply outwork anyone in the BDC and does it 24/7. NO breaks, no time off, no training and she will…"
Your Mobile Phone Number, Direct Business Line or Alternate Number
ADM is a Professional Network, describe YOUR Value Proposition... "Why should anyone do business with you?"
I have an extensive background as a BDC/Internet Manager. I embrace new technology that assists us with communicating with our customers and have worked with most all CRM tools.
What will YOU contribute to the ADM Community?
I am passionate about BDC. Using your CRM tool correctly to maximize opportunities is what its all about. Too often we don't put customer data into the CRM which does not allow for smarter marketing decisions down the road. Ironically the TOP 3 lead sources in most dealers CRM tool are Unknown, Drive By or Other. Using smart technology to work smarter is what I am all about.
Your FACEBOOK Profile/Page, or one you recommend (ie; facebook.com/ADMcommunity)
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