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  • Male
  • San Diego Ca
  • United States
  • San Diego, California: Bob Baker…
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Michael's ADM Friends

  • Crystal Brown
  • Peter Duffy
  • Julia Spivak
  • Bob Dziewulski
  • Bill Goodfriend
  • Gina Reuscher
  • Eliana Raggio
  • Brendan M. Shea
  • Robyn DaLuz
  • Mike Marini
  • J.D. Power and Associates
  • Penny Vettel
  • Anirban Das
  • Julie Shipp
  • Katie Jackson-Richter

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Michael's ADM Profile page

Latest ADM Activity - Click "More" at bottom!

Michael replied to J.D. Rucker's discussion Yet another question about TrueCar sentiment
"Why is New Car average U/C pricing any different to share with consumers vs. KBB for Used? If the pricing metrics/model provided by True Car is parity to average sale prices seen in a specific market area provided by Edmunds and KBB…"
Jul 14
Michael commented on J.D. Rucker's blog post Is Craigslist the Last 3rd Party Safe Haven for Dealer Inventory?
"Yes, and JD initially writes, the content narrative is still the most competitive edge with this huge mainstream private and independent marketplace at 68% in sales combined. Next, providing excellent attentiveness to information and Great phone…"
Jul 6
Michael commented on Richard Holland's blog post Why Technicians and Service Advisors Need Marriage Counseling
"This editorial is so spot on. The problem as shared here is so inherent in service departments for Service Managers to remedy these daily communicative deficiencies with sound and simple solutions. Don't understand why…"
May 23
Michael commented on Anne Fleming's blog post Top Brands Rated by Women | 2015 US Womens Car Dealership Report
"Great WSI recap showing was is primarily important exclusively to women. Even though the study exclusively measures women in these surveyed results, wonder if male values are duplicate? Very surprised to see ONLY 33% of Dealers Follow-up post the…"
Feb 1
Michael replied to James A. Ziegler's discussion CRM DOMINATION IN AUTO RETAILING
"Nicely shared Jim. Thank You I'm reading the continued trend with Dealers utilizing their CRM to better organically retain their data bases generating further, once established revenue vs. allocating 100% of their human resource time in…"
Jan 23
Michael commented on Richard Holland's blog post Time Isn’t of the Essence
"Great Great Great simple show and tell above on just one example of most services that hit the drive and work found needed and NOT sold. What huge servicing opportunity here for follow up with suggestions you sited. A dozen years ago as a GM this…"
Jan 17
Michael commented on Ralph Paglia's blog post Delivering Conversion Focused Mobile Experience More Challenging Than Predicted
"Someday the automotive Industry will catch up in marketing as other Verticals using more Data Integrative Tools. The sooner the better."
Dec 15, 2014
Michael commented on Paul Mirek's blog post R.I.P Organic Reach: Now Let’s Talk About Engagement
"Great concise upcoming share w great sited applicational practices in 1,2 & 3. Ty Ralph."
Dec 15, 2014

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
San Diego, California: Bob Baker Auto Group
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
OEM Marketing Professional - Tier 1, Consultant, Technology Professional, Dealership Solution Provider, Car Salesman Groupie
REQUIRED: Your Business Phone Number
REQUIRED: YOUR Business Website URL (ie;
YOUR Email address for business contacts
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Select All franchises/brands you are associated with
39-Smart, 44-OEM Certified Used Vehicles
ADM is a Professional Network, describe: "Why should anyone do business with you?"
See my profile on linkedin and/or
Professional in the Automotive Retail Arena for over 25 years in multiple capacities of expertise.
"What will YOU contribute to the ADM Community?"
30+ years in Dealership operations from fixed to variable in Positions. Opened most of the Groups franchises. Currently the EVP of stores with a passion toword Internet appllicational tools, as our customers are gaining most of their information and choices via this medium of marketing.
INVENTORY MERCHANDISING or Classified Listing site you recommend (ie;
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http://Google Video
Reynolds Web Solutions, The Cobalt Group,,, Gumiyo, Clickmotive
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Dealix, Autobytel, iMotors, Reply,, CUDL Autosmart, DealerLink
Used Car Inventory Management Solutions You Use
AAX, vinSolutions, eCarList

Michael's ADM Blog

Carfax and Transparency

Posted on November 2, 2012 at 4:08pm 0 Comments

Jim and all,

The day of transparency in our automotive realm will sustain. Yes, the transparency of information should be accurate for all consumers. Does anyone know if CARFAX has a Dealer Advisory Board that is place and pursue adherence to recommendations/concerns...?

Comment Wall (2 comments)

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At 8:24am on July 29, 2009, Maria Espinoza said…
Hi Michael! wanted to let you know:
Dealer e Process is now offering a FREE TRIAL on PROACTIVE LIVECHAT
Call me 630-748-3390 for details
check it out:
At 8:35pm on February 10, 2009, Todd Mathews said…
Hello Michael,
My name is Todd Mathews and I am the director of sales for Widestorm. I would like to introduce you to the new way of buying and selling cars in the 21 first century, we call it; the industry’s first online negotiation system. We launched the system in and we are seeing some awesome RESULTS and the customers are blown away with the experience. Let me know if you would be interested in learning more.


Todd Mathews
National Sales Director
Office: 830-963-1113
Fax: 210-579-1241

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