Professional Community for Automotive Marketers, Car Dealers, OEM and Suppliers
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Studies show that over 80% of internet purchase sales request prospects you engage with will actually buy something DIFFERENT! In this video one of the coordinators gives an example of exactly how long she had made contact with a prospect trying to find her a specific vehicle then at the end exactly what happened with that prospect. Make it count sell the appointment NOT the vehicle.…Continue
So many coordinators get hung up when engaging with a prospect about price. Never wanting to give the prospect the wrong information but at the same time not wanting to seem like they don't know their own job or what they are talking about. This video gives you some tips, ideas, and rebuttals on exactly how to handle thr PRICE question! Check it out!
GREAT video! This video gives you an idea of different objections prospects use and shows you the types of rebuttals you can use and also shows that no matter what there is always an alternate way to close an appointment and get the prospect into your dealership.…Continue
The one and only SEAN V. BRADLEY live at the Toyota dealership doing hands on training on the 10 step phone "Road to the appointment" process for the internet sales department. I personally thought this video was AWESOME training! This training made me realize how important it is to ask the right questions and always make good use of your rebuttals. Your own energy and being spontaneous with the customers is what gets you to close the appointment. Check it out!