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Melissa Roberts
  • 34, Female
  • Worcester, MA
  • United States
  • DealerKnows Consulting
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  • ADM Blog Posts (2)
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Melissa Roberts's ADM Friends

  • Aaron Edwards
  • Craig Lockerd
  • Travis Norman
  • Joe Webb

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I like cats

Latest ADM Activity - Click "More" at bottom!

John Zarlino commented on Melissa Roberts's blog post Would you like to read my blog now? How about now? Now??
"Text the word | JohnZarlino to 90210 | to link your PDA to my back office. Let me know if you need help setting up your own agency. I use the short codes to link in the video email. The customers eat it up! Merry Chirstmas and Happy New Year! John…"
Dec 26, 2011
John Zarlino liked Melissa Roberts's blog post Would you like to read my blog now? How about now? Now??
Dec 26, 2011
George O'Sullivan commented on Melissa Roberts's blog post Would you like to read my blog now? How about now? Now??
"Very good points Melissa!"
Dec 21, 2011
Joe Webb commented on Melissa Roberts's blog post Would you like to read my blog now? How about now? Now??
"Great article, Melissa.  I love the title."
Dec 21, 2011
Melissa Roberts shared their blog post on Facebook
Dec 20, 2011
Melissa Roberts shared their blog post on Twitter
Dec 20, 2011
Melissa Roberts shared their blog post on Google +1
Dec 20, 2011
Melissa Roberts liked Melissa Roberts's blog post Would you like to read my blog now? How about now? Now??
Dec 20, 2011
Melissa Roberts shared their blog post on Facebook
Dec 20, 2011
Melissa Roberts shared their blog post on Twitter
Dec 20, 2011
Melissa Roberts posted a blog post

Would you like to read my blog now? How about now? Now??

It used to be as a Dealer principle or manager; you would consider yourself lucky to have a salesperson willing to make an outbound sales call, and even luckier still, if the sales person actually asked for an appointment. I have filled out hundreds and hundreds of Internet forms over the past year, and have noticed a new breed of salesperson. This eager, yet untrained, salesperson gladly picks up the phone, confidently dials a number and charges though that call with little or no knowledge of…See More
Dec 20, 2011
Melissa Roberts commented on Joe Webb's blog post The Probability of Accountability
"So very true. Even the best salespeople out there seem terrified to pick up that phone! (p.s I currently hold the GM award for best bird call)"
Dec 5, 2011
Melissa Roberts liked Keith Shetterly's blog post Why You MUST Cancel TrueCar®/Zag® NOW!
Dec 3, 2011
John Retter commented on Melissa Roberts's blog post The 5 WORST Questions to Ask a Phone Up
"goog knowledge"
Dec 3, 2011
Chuck Barker commented on Melissa Roberts's blog post The 5 WORST Questions to Ask a Phone Up
"Well done.  Here today, gone tomorrow phone strategies run rampant in this business.  The moment rock solid phone processes start showing improving results, dealerships apply total defenestration to those same processes…"
Nov 30, 2011
Melissa Roberts was featured
Nov 25, 2011

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
DealerKnows Consulting
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Dealership Marketing Professional - Tier 3, Marketing Services Provider, Consultant
REQUIRED: Your Business Phone Number
5085798583
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://dealerknows.com
Your Mobile Phone Number, Direct Business Line or Alternate Number
5085798583
Select All franchises/brands you are associated with
1-Acura, 2-Aston Martin, 3-Audi, 4-BMW, 5-Buick, 6-Cadillac, 7-Chevrolet, 8-Chrysler, 9-Dodge, 10-Ferrari, 11-Fiat, 12-Fisker, 13-Ford, 14-GMC, 15-Honda, 16-Hyundai, 17-Infiniti, 18-Isuzu, 19-Jaguar, 20-Jeep, 21-Kia, 22-Lamborghini, 23-Land Rover, 24-Lexus, 25-Lincoln, 26-Lotus, 27-Maserati, 28-Maybach, 29-Mazda, 30-Mercedes-Benz, 31-MINI, 32-Mitsubishi, 33-Nissan, 35-Porsche, 36-Rolls-Royce, 37-Saab, 38-Scion, 39-Smart, 40-Subaru, 41-Suzuki, 42-Tesla, 43-Toyota, 44-OEM Certified Used Vehicles, 45-HD Truck Dealer, 46-Volkswagen, 47-Volvo, 48-Not Applicable, -Honda..., -Used Cars...
ADM is a Professional Network, describe YOUR Value Proposition... "Why should anyone do business with you?"
I am the watchful eye in your CRMs. I am the ear on the other side of the phone. I am the mystery shopping machine that torments your nightmares and improves your processes. I am... Melissa Roberts.
What will YOU contribute to the ADM Community?
I love this business and everything about it, that combined with my availability makes me the best at what I do.
CAR DEALER or OEM Website you recommend (ie; www.MelloyNissan.com)
http://dealerknows.com
Social Media, Network or UGC site you recommend (ie; www.AutomotiveSocial.com)
http://facebook.com/melleyeah1
INVENTORY MERCHANDISING or listing site you recommend (ie; www.Cars.com)
http://Cars.com
Your TWITTER profile, or one you recommend (ie; twitter.com/ADMcommunity)
http://twitter.com/melissaroberts55
Your FACEBOOK Profile/Page, or one you recommend (ie; facebook.com/ADMcommunity)
http://facebook.com/dealerknowsconsulting
Your YouTube Channel, or Video site you recommend (ie; youtube.com/AutoDigitalMarketing)
http://youtube.com/user/blamesocietyfilms
Select All DIGITAL MARKETING or DEALER WEBSITE PROVIDERS you use
ADP Dynamic Websites, Automark, Reynolds Web Solutions, BZ Results, Liquid Motors, The Cobalt Group, Dealer.com, Dealerskins, Izmocars, TK Carsites, DealerOn, AutoWebSolutions, eCarList, eDealerBiz, AutoOne Media, VinSolutions.com, AutoFusion.com, DealerFire, Other
INTERNET LEAD Suppliers You Have Experience Using
Dealix, Autobytel, AutoUSA, iMotors, Liquid Motors, Automotive.com, AutoNetUSA, Cars.com NewLeadsPlus, DealerLink, OTHERS
DEALER MANAGEMENT SYSTEM (DMS) You use
ADP, Reynolds ERA, OTHER
Used Car Inventory Management Solutions You Use
HomeNet, AAX, vinSolutions, Liquid Motors, eCarList, My Used Car Manager's Fantasies..., HomeNet..., vAuto..., FirstLook..., Whatever the Used Car Manager thinks he can steal the trade-in for...

Melissa Roberts's ADM Blog

Would you like to read my blog now? How about now? Now??

Posted on December 20, 2011 at 9:39am 3 Comments

It used to be as a Dealer principle or manager; you would consider yourself lucky to have a salesperson willing to make an outbound sales call, and even luckier still, if the sales person actually asked for an appointment. I have filled out hundreds and hundreds of Internet forms over the past year, and have noticed a new breed of salesperson. This eager, yet untrained, salesperson gladly picks up the phone, confidently dials a number and charges though that call with little or no…

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The 5 WORST Questions to Ask a Phone Up

Posted on November 22, 2011 at 11:30am 13 Comments

Are You Asking The Wrong Questions When Customers Call Your Dealership?

In previous blogs I've written for DealerKnows about…

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