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Matthew Allen
  • Medford, OR
  • United States
  • Lithia Nissan Medford
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Matthew Allen's ADM Discussions

BDC and Lead Management Processes

Started Sep 12, 2012 0 Replies

I am wondering what your lead management process looks like in your BDC. What does your contact process look like? i.e. Contact 2x daily with phone and email for 4 days. Break for 3 days and then…Continue

Tags: Management, Lead, Process, BDC

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Matthew Allen posted a discussion

BDC and Lead Management Processes

I am wondering what your lead management process looks like in your BDC. What does your contact process look like? i.e. Contact 2x daily with phone and email for 4 days. Break for 3 days and then start the process over again. Continue that for 1 month etc.Have you tested these methods and found certain processes work better than others? Do you have different processes for different types of leads? i.e. 3rd party vs. self generated I am trying to optmize the time of my BDC reps and I am not sure…See More
Sep 12, 2012

Matthew Allen commented on George Magda's blog post Stop Chasing Shiny Objects...
"Hi George,   Appreciate the post and the slides. I have a question for you.   From the research I have done it appears one of the major ways to get likes for businesses is to offer incentives i.e. drawings, coupons, freebies etc. for…"
May 11, 2012

Matthew Allen is now a member of Automotive Digital Marketing ProCom
May 4, 2012

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