VinSolutions, Inc., a marketplace leader and developer of Internet-based
customer relationship management (CRM) for the automotive industry,
announced today the integration of Carleton's SmartCalcs consumer
lending and leasing calculation engine into its recently enhanced
desking platform. Carleton provides lending compliance software
products to many of the major lending captives and lenders in the auto
industry. This new integration will enable VinSolutions dealers to stay
in compliance with auto lending regulations, which frequently change.
"At VinSolutions, we are committed to making it easier for sales people to close deals faster and easier, and providing a comprehensive desking solution is a key component in achieving that goal," said Brian Skutta,
vice president and general manager of VinSolutions. "We needed a
partner that understands the ever-changing auto lending regulatory
environment, and this integration of SmartCalcs will help our dealer
customers stay in compliance today and when regulatory changes occur in
Within VinSolutions' newly enhanced desking platform, Carleton's SmartCalcs software provides greater compliance and accuracy for all the lending and leasing computations at the state, federal and lender level
nationwide. Along with handling all methods of computations in the auto
industry, the robust calculation functionality of SmartCalcs also
handles the expansive tax and fee computations for loan and lease
"Accuracy and compliance support are certainly critical to the success of VinSolutions providing a complete desking solution to their dealers," said Patrick J. Ruszkowski,
president and CEO of Carleton. "With more than 40 years of experience,
we are confident that our time-tested expertise in providing compliant
calculation support will be highly beneficial to VinSolutions'
This new integration is the latest in a round of enhancements that VinSolutions has released this year for its desking platform. Other new features provides sales people with the ability to manage multiple deals
at once, render deals on a tablet or mobile device, reduce redundant
data entry, and provide for a more transparent and improved customer
Stapleton's session, entitled "The Evolution of Automotive Tool Sets" will focus on how dealers can use the latest tools and technology to reach and influence car buyers.
"Sean's expertise and knowledge in consumer behavior, marketing and retention, and leveraging automotive CRM best practices will provide dealers with actionable learnings they can immediately take back to their stores," says Brian Skutta, vice president and general manager of VinSolutions.
Stapleton's session will open with a review of how tool sets and methods of the past have informed dealership operations, and how today's technology can help dealers better reach and influence consumers throughout their decision journeys. He will focus specifically on how dealerships can use robust CRM solutions to not only improve traffic and productivity, but also to create the ideal experience for consumers. Finally, Stapleton will demonstrate how combining the right CRM tools with the proper in-dealership processes and evolving sales strategy, can help dealers drive higher conversion rates, accountability and ROI.
"The technology available to dealers today is vastly more powerful than the tools that were available just a few years ago," Stapleton commented. "I am looking forward to showcasing the latest trends in technology and sharing how CRM systems in particular can help dealers improve their bottom line."
This session will take place on Tuesday, May 6 from 3:00 – 3:50 at the Digital Dealer Conference in Atlantic City, New Jersey. For more information and to register, visit http://www.digitaldealerconference.com/.
Century Interactive call tracking announces a partnership and reporting integration with VinSolutions.
Century Interactive, a leader in call tracking solutions and phone call analytics, and VinSolutions, the marketplace leader and developer of internet-based customer relations management (CRM) and Internet lead management (ILM) for the automotive industry, announced Thursday a partnership and reporting integration. The partnership empowers users on the VinSolutions CRM platform to optimize inbound and outbound calling efforts by means of the widely effective click-to-call feature.
With the new click-to-call functionality, automotive dealers will now be able to make phone calls directly out of their CRM. Using the simple one-click call feature, calls will be initiated through VinSolutions, recorded for tracking through Century Interactive and then placed back into the dealership’s CRM for remote access and review. This feature allows users to optimize call conversions and follow up on missed sales opportunities in a quick and timely manner.
The new Century Interactive – VinSolutions integration connects sales opportunities and phone call conversions in the most actionable way possible for automotive dealers. Tracking and optimizing on phone calls is no longer “optional” for auto dealers looking to stay ahead of the competition. With the Century Interactive – VinSolutions partnership, automotive dealerships can now automatically and more efficiently connect with potential customers, and log sales calls in a centralized location for true sales management purposes.
True outbound click-to-call functionality is a rare and powerful tool in automotive CRMs. Century Interactive is the clear leader in that technology. This new integration with VinSolutions affords auto dealers greater call functionality, and allows VinSolutions users to take full advantage of the features on the automotive suite’s platform.
VinSolutions, the marketplace leader and developer of Internet-based customer relationship management (CRM) and internet lead management (ILM) for the automotive industry, and Xtime, the leading retention solution for automotive manufacturers and service departments, today announced a new partnership.
This partnership will enable dealers to have an enhanced service CRM experience by utilizing both the VinSolutions CRM platform and the Xtime retention solution to enable call centers, service advisors and even salespeople to meet any customer’s service needs from any part of the dealership.
“Lifecycle management is becoming evermore important for today’s dealerships, and by integrating VinSolutions’ CRM platform with Xtime’s leading retention solution, we are helping to fill an unmet need in the industry,” said Brian Skutta, vice president and general manager of VinSolutions. “For our dealer customers, this new partnership will enable them to have an end-to-end view of their customers, which will help them provide a best-in-class experience each and every time consumers engage with the dealership.”
Benefits of this integration for our joint customers include:
- Complete Consumer Engagement: Ability to manage customer sales and service interactions all from the VinSolutions CRM tool. Any person in a dealership—from the sales person to the receptionist—can assist customers who call in, whether for a sales or service appointment, which will greatly enhance the efficiency at the dealership and the experience for the consumer.
- Service Needs Transparency and Conversion: With Service Scheduling 7, the latest version of Xtime’s scheduling solution, dealers can put service packages online to provide consumers with dealer and factory recommendations, as well as the auto manufacturer’s service schedule. The Xtime Cloud solution provides dealers with consistent and accurate access to essential information, including factory menus, vehicle history, customer details and availability, enabling them to provide an exceptional experience for consumers and to maximize shop utilization.
- Website Integration: More efficient and effective online service scheduling through VinSolutions and Haystak website integration.
“This partnership represents the first integration between leading sales and service CRM products,” said Xtime CEO, Neal East. “The variable and fixed operations of the dealership can now leverage each other’s strengths to access new revenue sources and boost CSI. This innovation will benefit both companies and most importantly, our customers.”
VinSolutions, the marketplace leader and developer of internet-based customer relations management (CRM) and internet lead management (ILM) for the automotive industry, announced today it has launched a new corporate logo and brand identity.
"VinSolutions understands the challenges automotive dealerships face with today's shoppers — who shop differently, communicate differently and buy differently," said Brian Skutta, vice president and general manager of VinSolutions. "We put the shopper at the center of our solutions so our dealers are empowered to better serve their evolving needs. Our new logo and branding reflect this focus visually by bringing the vehicle shopper to the center of our name. The new tagline, 'Make Every Connection Count' is our promise to better equip dealers to have more successful interactions with all of their customers, no matter how they prefer to engage and shop."
"The launch of this new brand comes at an exciting time for the company," said Skutta. The past 6 years have shown significant growth in our dealer base and in our product offerings. There is no better time than now to unveil a new identity that so powerfully represents what VinSolutions stands for."
The new logo and brand identity is being rolled out in a nationwide advertising campaign, as well as at the National Automotive Dealership Association Convention & Expo, held in New Orleans, January 24–27.