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Lisandra Ramos
  • Maitland, FL
  • United States
  • ActivEngage
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  • Ralph Paglia

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Lisandra Ramos posted a blog post

3 Ways to Stay on Top of Your Live Chat Game

Live chat can be a great way to generate leads and build lasting relationships with your shoppers. When customers click to chat, they want knowledgeable associates that will answer their questions and build their trust. However, that’s not always the case...and the worst part is you could be avoiding it!Today I’ll be sharing three ways you can make sure your managed chat team is giving the kind of customer service that knocks your shoppers’ socks off. For the purpose of this post, here’s a…See More
8 hours ago
Lisandra Ramos posted a blog post

Be the Cristiano Ronaldo of Dealerships

News about the FIFA World Cup and rock-star soccer players have been making headlines lately. One of the hottest player’s of the moment is Cristiano Ronaldo, who’s not only an exceptional player but a major brand ambassador for big hitters like Nike. So, how can you brand your dealership like Ronaldo? BE 2 PERSONASAccording to Nike, Ronaldo is known as two people: the superstar soccer player and the human being. On the field he is CR7 - a lean, mean, playing-machine, which is why he is the team…See More
Jun 25
Lisandra Ramos and Ralph Paglia are now friends
Jun 25
Lisandra Ramos is now a member of Automotive Digital Marketing ProCom
Jun 12

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
ActivEngage
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Dealership Solution Provider, Technology Professional
REQUIRED: Your Business Phone Number
800.441.7779
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://activengage.com
YOUR Email address for business contacts
lisandra.ramos@activengage.com
Your Mobile Phone Number, Direct Business Line or Alternate Number
321.441.7705
Select All franchises/brands you are associated with
48-Not Applicable
ADM is a Professional Network, describe YOUR Value Proposition... "Why should anyone do business with you?"
I am a growing professional with new, fresh perspectives to offer.
What will YOU contribute to the ADM Community?
Compelling content that will spark conversation among community members in a respectful manner.
DEALER MANAGEMENT SYSTEM (DMS) You use
Not Applicable
Used Car Inventory Management Solutions You Use
Not Applicable

Lisandra Ramos's ADM Blog

3 Ways to Stay on Top of Your Live Chat Game

Posted on July 28, 2014 at 11:37am 0 Comments

Live chat can be a great way to generate leads and build lasting relationships with your shoppers. When customers click to chat, they want knowledgeable associates that will answer their questions and build their trust. However, that’s not always the case...and the worst part is you could be avoiding it!

Today I’ll be sharing three ways you can make sure your managed chat team is giving the kind of customer service that knocks your shoppers’…

Continue

Be the Cristiano Ronaldo of Dealerships

Posted on June 25, 2014 at 8:25am 0 Comments

News about the FIFA World Cup and rock-star soccer players have been making headlines lately. One of the hottest player’s of the moment is Cristiano Ronaldo, who’s not only an exceptional player but a major brand ambassador for big hitters like Nike. So, how can you brand your dealership like Ronaldo?

 

BE 2 PERSONAS

According…

Continue

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