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Lisandra Ramos
  • Maitland, FL
  • United States
  • ActivEngage
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  • Ralph Paglia

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Latest ADM Activity - Click "More" at bottom!

Lisandra Ramos posted a blog post

Covert Operations on Your Dealership's Website to Increase Conversion

Agent, you’ve been recruited on a mission to activate your dealership’s website and convert more browsers into buyers. There are three immediate tasks you must complete in order to do so. There’s no time to waste.1. The BaitWhen your dealership’s website opens on a browser, what is the first thing customers see? They SHOULD be seeing the answers to these three questions right off the…See More
Monday
Lisandra Ramos posted a blog post

The Top Ten Auto News Stories of the Week: August 23 - 29

Happy Friday, Auto Dealers! As always, ActivEngage has the top 10 most interesting automotive articles from around the web --RIGHT HERE!In this week’s post you’ll learn why you might be annoying your sales leads, what space station droplet tests could mean for the auto industry, and much more! Check them out!10. Now There's a Fitness Tracker for Your CarFIXD created a sensor that connects your car to your smartphone and delivers…See More
Aug 29
Lisandra Ramos posted a blog post

Are These Excuses Keeping You From Test Chatting Live Chat Vendors?

“My dog ate my homework.”For anyone who went through the United States’ public school system since the 1970s, this should be a very familiar excuse. And it may very well be the same excuse some dealers use to avoid doing their homework of test chatting their prospective chat providers before they buy a…See More
Aug 27
Lori Levy liked Lisandra Ramos's blog post Make Millennials Want Your Dealership's Social Content
Aug 19
Lisandra Ramos commented on Lisandra Ramos's blog post Make Millennials Want Your Dealership's Social Content
"Thanks for the feedback, Michael! Great video Stan! I'd say that it's a perfect example of a possible pathway to purchase a vehicle and how a millennial shopper could find their way to a dealership's website to buy a car. Of…"
Aug 19
Stan Sher commented on Lisandra Ramos's blog post Make Millennials Want Your Dealership's Social Content
"So how do we explain this video from Toyota? http://youtu.be/Jxo3BEQgNPY"
Aug 19
Michael commented on Lisandra Ramos's blog post Make Millennials Want Your Dealership's Social Content
"Great insightful and applicable study recap. Ty"
Aug 19
Lisandra Ramos posted a blog post

Make Millennials Want Your Dealership's Social Content

Last week, AutoTrader.com released a study revealing that social media hasn’t impacted millennials’ car buying process...While this may sound discouraging for dealerships, ruling out social media might not be the best option. What if your…See More
Aug 19
Lisandra Ramos posted a blog post

Handle With Care: Responding to Your Dealership’s Online Reviews

How can your dealership keep customers happy? By knowing what they like and dislike about your services - and improving on it. Feedback is one of the most important customer service tools available to dealers, and customers are usually more than willing to give reviews for free. But reviews, especially online ones, should be handled with care because they can go wrong FAST.So how can your dealership best handle customer reviews - even the negative ones?DON’T IGNORE THEMWhen it comes to angry…See More
Aug 12
Lisandra Ramos posted a blog post

Lessons in Live Chat from The Karate Kid

Dealers, your online customers want to communicate with you in real-time. Having live chat services is the best way to connect with them, build your reputation, and get more leads all at once! But in order to do this, you need to be one with live chat (or at least let go of some preconceived ideas).Today’s post is about helping you brush up on some live chat knowledge so that your can perfect your internal processes and thus see better results from chat. And I’ll do it with a little help from…See More
Aug 7
Lisandra Ramos posted a blog post

Why Your Dealership's Team Should be Volunteering

“I’m just not sold on the whole volunteering thing” - Said no dealership, everI hope! In case you were wondering, community involvement is a no-brainer. The answer should be YES, do it. Companies today are becoming more involved in giving back because the outcome is always the same: win-win. Like in your school days, volunteering looks good on the company resume, it benefits others, and you just feel darn good doing it!But how, does volunteering benefit your dealership?  Company Culture…See More
Aug 4
Lisandra Ramos posted a blog post

Your Sales Team & Live Chat Associates Are Not That Different

The conversations your sales team has with your customers often dictate whether they’ll purchase or not. That’s why having a sales team trained in customer service is so important. Your standards should be exactly the same for your live chatting team. But how are their conversations even remotely…See More
Jul 31
Lisandra Ramos posted blog posts
Jul 29
Lisandra Ramos posted a blog post

Be the Cristiano Ronaldo of Dealerships

News about the FIFA World Cup and rock-star soccer players have been making headlines lately. One of the hottest player’s of the moment is Cristiano Ronaldo, who’s not only an exceptional player but a major brand ambassador for big hitters like Nike. So, how can you brand your dealership like Ronaldo? BE 2 PERSONASAccording to Nike, Ronaldo is known as two people: the superstar soccer player and the human being. On the field he is CR7 - a lean, mean, playing-machine, which is why he is the team…See More
Jun 25
Lisandra Ramos and Ralph Paglia are now friends
Jun 25
Lisandra Ramos is now a member of Automotive Digital Marketing ProCom
Jun 12

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
ActivEngage
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Dealership Solution Provider, Technology Professional
REQUIRED: Your Business Phone Number
800.441.7779
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://activengage.com
YOUR Email address for business contacts
lisandra.ramos@activengage.com
Your Mobile Phone Number, Direct Business Line or Alternate Number
321.441.7705
Select All franchises/brands you are associated with
48-Not Applicable
ADM is a Professional Network, describe YOUR Value Proposition... "Why should anyone do business with you?"
I am a growing professional with new, fresh perspectives to offer.
What will YOU contribute to the ADM Community?
Compelling content that will spark conversation among community members in a respectful manner.
DEALER MANAGEMENT SYSTEM (DMS) You use
Not Applicable
Used Car Inventory Management Solutions You Use
Not Applicable

Lisandra Ramos's ADM Blog

Covert Operations on Your Dealership's Website to Increase Conversion

Posted on September 15, 2014 at 12:37pm 0 Comments

Agent, you’ve been recruited on a mission to activate your dealership’s website and convert more browsers into buyers. There are three immediate tasks you must complete in order to do so. There’s no time to waste.

1. The Bait

When your dealership’s website opens on a browser, what is the first thing customers see?…

Continue

The Top Ten Auto News Stories of the Week: August 23 - 29

Posted on August 29, 2014 at 9:47am 0 Comments

Happy Friday, Auto Dealers! As always, ActivEngage has the top 10 most interesting automotive articles from around the web --RIGHT HERE!

In this week’s post you’ll learn why you might be annoying your sales leads, what space station droplet tests could mean for the auto industry, and much more! Check them out!

10. Now There's a Fitness Tracker for Your…

Continue

Are These Excuses Keeping You From Test Chatting Live Chat Vendors?

Posted on August 27, 2014 at 12:30pm 0 Comments

“My dog ate my homework.”

For anyone who went through the United States’ public school system since the 1970s, this should be a very familiar excuse. And it may very well be the same excuse some dealers use to avoid doing their homework of test chatting their…

Continue

Make Millennials Want Your Dealership's Social Content

Posted on August 19, 2014 at 7:00am 3 Comments

Last week, AutoTrader.com released a study revealing that social media hasn’t impacted millennials’ car buying process...

While this may sound discouraging for dealerships, ruling out…

Continue

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