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Lisandra Ramos
  • Maitland, FL
  • United States
  • ActivEngage
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Lisandra Ramos posted a blog post

Top Ten Blogs and News for Auto Dealers: March 14 - 20

Congrats, Auto Professionals -- you made it to Friday! Before going into weekend mode, don’t forget to catch up on the latest automotive news and blog posts!In this edition, learn what 3rd party vendor is changing its brand identity, how to get ready for Google’s newest mobile update, why your Facebook page should lose…See More
Mar 20
Lisandra Ramos posted a blog post

Top Ten Blogs and News for Auto Dealers: March 7 - 13

Happy Friday, Auto Professionals!As usual, your friends at ActivEngage have compiled the latest, most interesting automotive news stories and blogs from around the Web!In this edition of the Top Ten, learn why dealerships should welcome customer complaints, how to win over millennials for service, need-to-know trends found in a new study on dealer reviews, and much more! 10. 8 Ways to Botch a Sales Deal…See More
Mar 13
Lisandra Ramos's blog post was featured

Top Ten Blogs and News for Auto Dealers: February 21 - 27

We meet again, Friday! It’s been a busy week, and you’re probably closing those end-of-the-month sales… but that’s no reason to fall behind on the latest happenings in the industry! As usual, we have the latest automotive news and blogs from around the web to share with you before the weekend kicks in.In this edition of the top 10, read all about upgrade envy in car-buying behavior, how to…See More
Mar 12
Lisandra Ramos posted a blog post

Repair Your Dealership’s Fixed Ops Strategy

Jiffy Lube. Valvoline. Pep Boys. Midas. These are the names your shoppers see when they search the Internet for service and parts options.Why?Because although dealers have made great strides in digital marketing, the majority of their online efforts are geared towards moving inventory, not fixed operations.To help your service and parts get to the digital forefront, the technicians at ActivEngage took a look under the hood of fixed operations online and came up with …See More
Mar 11
Alexander Lau commented on Lisandra Ramos's blog post Conversation Marketing: The Web is a Table for Two
"It's Conversion Rate Optimization and that's nothing to do with SEO. http://en.wikipedia.org/wiki/Conversion_rate_optimization The best around are at http://www.conversion-rate-experts.com."
Mar 5
Lisandra Ramos posted a blog post

Top Ten Blogs and News for Auto Dealers: February 21 - 27

We meet again, Friday! It’s been a busy week, and you’re probably closing those end-of-the-month sales… but that’s no reason to fall behind on the latest happenings in the industry! As usual, we have the latest automotive news and blogs from around the web to share with you before the weekend kicks in.In this edition of the top 10, read all about upgrade envy in car-buying behavior, how to…See More
Mar 2
Lisandra Ramos posted a blog post

Risky Business: 3 Ways a Bad Outsourced Chat Team Can Hurt Your Sales

We’ve said it before, and we’ll say it again: not all chat providers are the same. Vendor priorities vary, software technology can be user-friendly or not, not all providers hire chat teams within the US, and the quality of managed chat conversations are not equal.In fact, a bad managed chat service can be detrimental…See More
Feb 27
Lisandra Ramos's blog post was featured

Conversation Marketing: The Web is a Table for Two

We’re only two months into the year, and already the marketing world is abuzz with new terms that have been slowly sneaking their way into daily articles and brainstorming meetings.I was actually reading a Contently article called “10 Content Marketing Buzzwords…See More
Feb 17
Lisandra Ramos posted a blog post

Conversation Marketing: The Web is a Table for Two

We’re only two months into the year, and already the marketing world is abuzz with new terms that have been slowly sneaking their way into daily articles and brainstorming meetings.I was actually reading a Contently article called “10 Content Marketing Buzzwords…See More
Feb 16
Lisandra Ramos commented on Lisandra Ramos's blog post What's New in Social Media for 2015?
"Naturally, after posting this today, there was another update boom on social media! Just thought I'd share 4 interesting ones FYI :) 1. Twitter added mobile video capture and group…"
Jan 27
Lisandra Ramos posted a blog post

What's New in Social Media for 2015?

Social media kicked off the New Year with some interesting updates geared toward increasing content exposure and diversifying communications tools. While some automotive professionals have expressed thatsocial isn’t selling cars, these updates may yet give us hope!So far, here are 2015’s five social media updates your dealership needs to know about:1. …See More
Jan 27
Lisandra Ramos was featured
Jan 18
Lisandra Ramos posted a blog post

Is Your Dealership Taking Advantage of Live Chat Data?

In a previous blog post, I discussed the importance of using live chat conversations to build rapport with your online shoppers -- and how this can help improve your dealership’s follow-up processes.But what about the trackable data acquired through live chat outside of the content in a conversation -- such as consumer click path and the browser they’re on?This data, also known as behavioral…See More
Jan 15
Lisandra Ramos's blog post was featured

Use Live Chat to Build Rapport With Shoppers

People buy from businesses they like, trust, and know -- which is a big reason why establishing rapport is so important in the sales process, both on the showroom floor and on your dealership’s website.The number one reason live chat will fail at your dealership is because of a lack of a quality conversation. Building rapport is…See More
Jan 6
Lisandra Ramos posted a blog post

Use Live Chat to Build Rapport With Shoppers

People buy from businesses they like, trust, and know -- which is a big reason why establishing rapport is so important in the sales process, both on the showroom floor and on your dealership’s website.The number one reason live chat will fail at your dealership is because of a lack of a quality conversation. Building rapport is…See More
Jan 6
Lisandra Ramos posted a blog post

4 Reasons Why Shoppers Love Using Live Chat

Automotive marketing as we know it has changed. The Internet now forces dealerships to have an online presence and build relationships with consumers in the digital world. Why? Because the modern shopper expects it.Consumer research is no longer solely accessible via phone calls and drive-bys. Now, your prospective customers are looking for information on your website -- and using live chat to get…See More
Dec 23, 2014

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
ActivEngage
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Dealership Solution Provider, Technology Professional
REQUIRED: Your Business Phone Number
800.441.7779
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://activengage.com
YOUR Email address for business contacts
lisandra.ramos@activengage.com
Your Mobile Phone Number, Direct Business Line or Alternate Number
321.441.7705
Select All franchises/brands you are associated with
48-Not Applicable
ADM is a Professional Network, describe YOUR Value Proposition... "Why should anyone do business with you?"
I am a growing professional with new, fresh perspectives to offer.
What will YOU contribute to the ADM Community?
Compelling content that will spark conversation among community members in a respectful manner.
DEALER MANAGEMENT SYSTEM (DMS) You use
Not Applicable
Used Car Inventory Management Solutions You Use
Not Applicable

Lisandra Ramos's ADM Blog

Top Ten Blogs and News for Auto Dealers: March 14 - 20

Posted on March 20, 2015 at 1:15pm 0 Comments

Congrats, Auto Professionals -- you made it to Friday! Before going into weekend mode, don’t forget to catch up on the latest automotive news and blog posts!



In this edition, learn what 3rd party vendor is changing its brand identity, how to get ready for…

Continue

Top Ten Blogs and News for Auto Dealers: March 7 - 13

Posted on March 13, 2015 at 1:30pm 0 Comments

Happy Friday, Auto Professionals!

As usual, your friends at ActivEngage have compiled the latest, most interesting automotive news stories and blogs from around the Web!

In this edition of the Top Ten, learn why…

Continue

Repair Your Dealership’s Fixed Ops Strategy

Posted on March 11, 2015 at 6:35am 0 Comments

Jiffy Lube. Valvoline. Pep Boys. Midas. These are the names your shoppers see when they search the Internet for service and parts options.



Why?



Because although dealers have made great strides in digital marketing, the majority of their online efforts are geared towards moving inventory, not fixed operations.



To help your service and parts get to the…

Continue

Top Ten Blogs and News for Auto Dealers: February 21 - 27

Posted on March 2, 2015 at 9:23am 0 Comments

We meet again, Friday! It’s been a busy week, and you’re probably closing those end-of-the-month sales… but that’s no reason to fall behind on the latest happenings in the industry! As usual, we have the latest automotive news and blogs from around the web to share with you before the weekend kicks in.

In this edition of the top 10, read all…

Continue

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