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Leonard Buchholz
- Columbus, OH
- United States
- Volvo San Diego
- ADM Blog Posts (42)
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- Automotive Digital Marketing Videos (15)
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- REQUIRED: Name of Your Dealership, Business or Organization:
- Volvo San Diego
- REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
- Dealership Manager, Fixed Operations Professional, Dealership Supplier, Dealership Solution Provider
- Your Business Phone Number (country code - number)
- 858-279-9700
- YOUR Business Website URL (ie: www.KenGrodyFord.com)
- http://www.volvocarssandiego.com
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- 760-419-9002
- Select All franchises/brands you are associated with
- 47-Volvo
- ADM is a Professional Network, describe: "Why should anyone do business with you?"
- We are the #1 Fixed Operations Solutions Provider in North America. We provide training, coaching and processes to Service personnel that allows them to become Professional Salespeople.
- "What will YOU contribute to the ADM Community?"
- We are passionate about Service Absorption, Gross Profits, RO Count and CSI.
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- http://www.youtube.com/DealerProFixedOps
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- ADP, Reynolds ERA, Reynolds Power (UCS), Arkona, OTHER
Leonard Buchholz's Videos
Leonard Buchholz's ADM Blog
7 Strategies for Your Fixed Operations "Space Race"
Posted on December 9, 2014 at 1:26pm 0 Comments 1 Like
I was thinking this morning about how rockets and Fixed Operations Customer Management are related. With all the news about the different companies striving to become the next NASA, it reminded me that we are all in a "Space Race" even though I know that the two subjects seem completely unrelated and are not even in the same Encyclopedia volume.
And I submit for your consideration that driving a rocket into space and good Customer Service…
Continue3 Key Components of Outstanding Service Departments
Posted on October 9, 2014 at 1:30pm 0 Comments 0 Likes
When examining the best service departments across the country, you often find that they all share common best practices that create additional service sales and gross profits for their dealerships.
These best practices combined with …
ContinueHow to "Blow Up" your Customer in the service drive 5 different ways
Posted on August 26, 2014 at 2:25pm 0 Comments 0 Likes
One of the many byproducts of training in so many dealerships is that you get to observe all the different ways people do things. Like how they answer the phone or talk to a customer in the service drive.
Over the years, I’ve made it a point to take note of some of the ways Advisors and Managers blow their customer up in the service drive and I thought I would share with you my observations and my Top 5.…
ContinueHow small changes impact your Dealership
Posted on July 23, 2014 at 10:33am 0 Comments 0 Likes
Just what does a 10% increase (in any KPI you choose) really mean to your dealership?
- Why small changes make big things…
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FREE WEBINAR: TEXTING -- Top Tips for Better Communication
August 22, 2019 from 12pm to 7pm – https://digitalairstrike.com/webinars/Customers-Want-to-Text-Top-Tips-to-Communicate-Better
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FREE WEBINAR: How to Get 5-Stars & New Leads
September 12, 2019 from 12pm to 1pm – https://digitalairstrike.com/webinars/How-to-Get-5-Stars-and-New-Leads
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Buying A Used Car: Your Complete Guide
January 17, 2020 to January 18, 2020 – Colorado
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