"Well, now I'm craving a bbq pork sandwich. Great example though, the first store I worked in wasn't even a friendly feeling place for me as an employee; the store I'm at now felt friendly when I went to apply and it still does."
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Leonard Buchholz
- Columbus, OH
- United States
- DealerPro Training Solutions
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Jeff Mayernik commented on Leonard Buchholz's blog post How to make a banana into a bbq pork sandwich...with chips and a drink.Jeff Mayernik liked Leonard Buchholz's blog post How to make a banana into a bbq pork sandwich...with chips and a drink.
Angela Stewart liked Leonard Buchholz's blog post How to make a banana into a bbq pork sandwich...with chips and a drink.
Cecil Helton liked Leonard Buchholz's blog post How to make a banana into a bbq pork sandwich...with chips and a drink.
Leonard Buchholz's blog post was featuredHow to make a banana into a bbq pork sandwich...with chips and a drink.
One of the best things about traveling is experiencing how other people run their businesses. It also allows you to have many different Sales presentations from many different people. This story is about how one motivated, knowledgeable and especially friendly Salesperson made a banana into a bbq pork sandwich. I was training at…See More
Leonard Buchholz posted a blog postHow to make a banana into a bbq pork sandwich...with chips and a drink.
One of the best things about traveling is experiencing how other people run their businesses. It also allows you to have many different Sales presentations from many different people. This story is about how one motivated, knowledgeable and especially friendly Salesperson made a banana into a bbq pork sandwich. I was training at…See More
Leonard Buchholz posted a blog postReally...it's been 60 days?
It’s been 60 days.Like many, you went to the NADA Convention determined to find the one thing that was going to make a difference in your Dealership this year. You had every intention of making changes and doing something different. You gathered information and then cataloged it. You even made a list of your Dealerships Managers and their responsibilities and revised their Goals based on the new information and training you were about to provide them.You were ready for Success! You had new…See More
Leonard Buchholz posted a blog postWhere does Profit Improvement start? At the Service Managers Desk, of course!
In every Dealership there is a desk. And behind that desk sits someone who has the responsibility to increase Profits.In Fixed Ops, this person is called the Service Manager.Typically (when I go into a store that is not profitable), I find the person sitting behind that desk working on everything not related to increasing Profits while believing that they are working on everything related to increasing Profits.I call it the “Theory of Un-relativity” and it goes like this.P=ATD+PIxNC. Profits…See More
Jason Viglione liked Leonard Buchholz's blog post Where does RO Count attrition start? On the Telephone, of course!Leonard Buchholz posted a blog postWhere does RO Count attrition start? On the Telephone, of course!
With the emphasis on increasing RO count through the manufacturer’s initiatives in regards to Quick Lube, Express Service, Fast Oil Change or whatever you call the 30 minute oil change in your Dealership, you would think that RO counts would be going up.In some instances, yes they are. There is no doubt that these programs have resulted in more traffic into some stores in some cases.But, in many stores, even with the advent of the “30 Minute Oil Change” marketing push and Free Maintenance, RO…See More
Jason Viglione liked Leonard Buchholz's blog post Where does Service Sales failure start? In the Service Drive of course!Cecil Helton liked Leonard Buchholz's blog post Where does Service Sales failure start? In the Service Drive of course!
Matthew Rogers liked Leonard Buchholz's blog post Where does Service Sales failure start? In the Service Drive of course!Leonard Buchholz posted a blog postWhere does Service Sales failure start? In the Service Drive of course!
In every dealership that I visit that is struggling with increasing Sales per Repair Order, performing a walkaround is the area that the Advisors do not do well, if at all.Recently, I was observing a service drive when a customer pulled up in a car and the advisor looked up from the desk and and said "Oh, look...she is just sitting there." And for the next 3-5 minutes, the advisor sat at her workstation and…See More
Leonard Buchholz posted an eventDon Reed is giving a workshop at the Innovative Dealer Summit at Sports Authority Field at Mile High Stadium
April 8, 2014 to April 9, 2014
Don has been selected to deliver a workshop for the Innovative Dealer Summit in April hosted by the Denver Auto Show titled "Managing the Essential Four Variables for Service…See More
ADM Profile Information
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Leonard Buchholz's Videos
Leonard Buchholz's ADM Blog
How to make a banana into a bbq pork sandwich...with chips and a drink.
Posted on April 14, 2014 at 7:30am 1 Comment 4 Likes
One of the best things about traveling is experiencing how other people run their businesses.
It also allows you to have many different Sales presentations from many different people. This story is about how one motivated, knowledgeable and especially friendly Salesperson made a banana into a bbq pork sandwich.
I…
Continue Really...it's been 60 days?
Posted on March 29, 2014 at 6:15am 0 Comments 1 Like
It’s been 60 days.
Like many, you went to the NADA Convention determined to find the one thing that was going to make a difference in your Dealership this year. You had every intention of making changes and doing something different. You gathered information and then cataloged it. You even made a list of your Dealerships Managers and their responsibilities and revised their Goals based on the new information and training you were about to provide them.
You were ready for…
Continue Where does Profit Improvement start? At the Service Managers Desk, of course!
Posted on March 26, 2014 at 3:20pm 0 Comments 0 Likes
In every Dealership there is a desk. And behind that desk sits someone who has the responsibility to increase Profits.
In Fixed Ops, this person is called the Service Manager.
Typically (when I go into a store that is not profitable), I find the person sitting behind that desk working on everything not related to increasing Profits while believing that they are working on everything related to increasing Profits.
I call it the “Theory of Un-relativity” and it goes like…
Continue Where does RO Count attrition start? On the Telephone, of course!
Posted on March 20, 2014 at 7:11am 0 Comments 1 Like
With the emphasis on increasing RO count through the manufacturer’s initiatives in regards to Quick Lube, Express Service, Fast Oil Change or whatever you call the 30 minute oil change in your Dealership, you would think that RO counts would be going up.
In some instances, yes they are. There is no doubt that these programs have resulted in more traffic into some stores in some cases.
But, in many stores, even with the advent of the “30 Minute Oil Change” marketing push and…
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Automotive Digital Success April Micro-Workshop
April 22, 2014 to April 23, 2014 – KainAutomotive.com Training Center
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FREE Webinar: Say What?! 5 Key Communication Skills that will Sell More Cars
April 24, 2014 from 12pm to 1pm – http://www.dealeron.com/webinar/events/5-communication-skills-that-will-sell-more-cars/
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FREE Webinar: Why Your Dealership’s Next Website MUST be Responsive
April 30, 2014 from 12pm to 1pm – http://www.dealeron.com/webinar/events/why-your-dealerships-next-website-must-be-responsive/
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FREE Webinar: How to Make Your Inventory Listings up to 500% More Effective
May 8, 2014 from 12pm to 1pm – http://www.dealeron.com/webinar/events/how-to-make-your-inventory-listings-up-to-500-more-effective/
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Sales Management Super Conference
May 13, 2014 at 8am to May 15, 2014 at 12:30pm – Hyatt Regency Hotel Dallas
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FREE Webinar: Got Traffic? 5 SEO Strategies to Drive Monster Results
May 15, 2014 from 12pm to 1pm – http://www.dealeron.com/webinar/events/5-seo-strategies-to-drive-monster-results/
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FREE Webinar: How to Protect the Privacy of Your Clients, Your Dealership and Yourself
May 22, 2014 from 12pm to 1pm – http://www.dealeron.com/webinar/events/how-to-protect-the-privacy-of-your-clients/
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FREE Webinar: How to Defend Against the Advertising Compliance War
June 19, 2014 from 12pm to 1pm – http://www.dealeron.com/webinar/events/how-to-defend-against-the-advertising-compliance-war/
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Automotive Customer Centricity Summit 2014
June 24, 2014 from 7am to 7pm – Ritz-Carlton, Marina del Rey
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Automotive Social Media Summit 2014
June 25, 2014 from 7am to 7pm – Ritz-Carlton, Marina del Rey
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FREE WEBINAR: When a Stranger Calls…
July 10, 2014 from 12pm to 1pm – http://www.dealeron.com/webinar/events/when-a-stranger-calls/
0 Comments 2 Likes
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