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Kurt William Hoppe II
  • Male
  • United States
  • Strategic Services Consultant -…
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Kurt William Hoppe II's ADM Profile page

Latest ADM Activity - Click "More" at bottom!

Kurt William Hoppe II commented on CDK Global's blog post Why You Don’t Need a 5 Star Reputation & Other Reputation Management Myths
"This is an awesome article, for a number of points: 1) Because many dealers run under the misconception that they have to achieve all five stars all the time, that mindset makes them prone to several issues that can hurt them. Firstly, they can be…"
Nov 9, 2012
Rachael Bennett and Kurt William Hoppe II are now friends
Oct 31, 2012
Kurt William Hoppe II is attending Stan Sher's event
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Progressive Phone Skills: Objection Handling at Online

August 2, 2012 from 12pm to 1:30pm
http://automotivephoneobjections.eventbrite.com/We are having a pre-AutoCon 2012 special offer by offering this session at $99.95.  Seating is limited to 25 people.  Don't miss this powerful workshop.Please register for this session at http://automotivephoneobjections.eventbrite.com/Once your registered you will get an email with an invitation to join the meeting.Time is 12:00 to 1:30 p.m. ET on August 2, 2012.In…See More
Jul 12, 2012
Kurt William Hoppe II replied to Tracy Clinger's discussion Chrysler-Digital Marketing Manager - various Business Center-US
"Good afternoon from New Jersey, Tracy! Welcome to the ADM community! I noticed this posting and sent you a response for the Tappan NY regional center. I'm sure I, and everyone else on the board, would like to hear more about what Chrysler…"
Jun 28, 2012
Kurt William Hoppe II joined Ralph Paglia's group
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Universal Business Listings

Accurate listings are the first step in online marketing. More than 40% of online listings are inaccurate, incomplete, or missing.See More
Jun 27, 2012
Kurt William Hoppe II joined Ralph Paglia's group
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Google+

This ADM Group is for all things related to using Google+ to help promote our dealerships, the vehicles we sell, Service Department business, Parts and Accessories... So, share what you have found that works in leveraging the power of Google+, Google+ Business Pages and anything else that will help us all to get better at what we do in our Automotive Marketing professional careers... See More
Jun 27, 2012
Kurt William Hoppe II commented on Kurt William Hoppe II's blog post Do Dealers Really Value Their Staff?
"@ Tom Gorham, it sure is and always will be a people business! Transparent Dealer is one example of a way to really show off the staff, and "humanize" them. We all want our front-line salespeople to be building rapport and opening…"
May 7, 2012
Tom Gorham commented on Kurt William Hoppe II's blog post Do Dealers Really Value Their Staff?
"It's all about people, isn't it?  This is and always will be a people business."
May 7, 2012
Kurt William Hoppe II posted a blog post

Do Dealers Really Value Their Staff?

After reading Brian Pasch's insightful blog post about dealers egos and how they can be hobbling their own successes (see here), I got to thinking about this subject in greater detail. I've already replied to that post that our industry is really coming up short on success because of the limitations imposed by some styles of leadership. But there may also be a deeper issue - one…See More
May 4, 2012
Kurt William Hoppe II commented on Brian Pasch's blog post Is Your Ego Limiting The Success Of Your Dealership?
"The crux of the issue is that for a business to grow, it has to grow as a team, engaging many experts instead of relying on single resources. Having many resources means the knowledge is sustainable, instead of limiting that knowledge to someone who…"
May 3, 2012
Kurt William Hoppe II commented on Brian Pasch's blog post Is Your Ego Limiting The Success Of Your Dealership?
"And you have to love the folks who consider the training room/training program their own private fiefdom! Imagine, if you will, an in-house training program for Salespeople. Two weeks of selling basics before you hit the floor. It is billed as the…"
May 2, 2012
Kurt William Hoppe II commented on Brian Pasch's blog post Is Your Ego Limiting The Success Of Your Dealership?
"Brian, you are absolutely right on all counts. Having come from the SaSS world, working for ADP but with insurance companies, I was used to the fact that training was considered a valuable and necessary investment in a company's staffers, and…"
May 1, 2012
Kurt William Hoppe II joined Ralph Paglia's group
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TrueCar

This group is for content and discussions related to the use of the TrueCar automotive sales and lead generation system.See More
Apr 29, 2012
Kurt William Hoppe II joined Ralph Paglia's group
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Business Rater

Reputation Management resources, tools, best practices and examples focused on utilizing BusinessRater.com for the benefit of car dealerships.See More
Apr 20, 2012
Kurt William Hoppe II commented on Ralph Paglia's video
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Intellacar Mobile Marketing Presentation at Digital Dealer Conference - Jim Hughes (16)

"@Jim Hughes: We love the Apple Store analogy! Talk about embracing extreme customer service! Sales Consultants can really up their game by serving customers like they do in the Apple Store.   Kurt@dongraffmarketing.com"
Apr 19, 2012
Kurt William Hoppe II liked Ralph Paglia's video
Apr 19, 2012

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
Strategic Services Consultant - DealerSocket LLC
Location
North Plainfield, NJ
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Consultant, Technology Professional, Dealership Solution Provider
REQUIRED: Your Business Phone Number
9499000300
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://www.dealersocket.com
YOUR Email address for business contacts
khoppe@dealersocket.com
Select All franchises/brands you are associated with
Not Applicable
ADM is a Professional Network, describe YOUR Value Proposition... "Why should anyone do business with you?"
DealerSocket, one of Inc. Magazine's Fastest Growing Companies, is an automotive CRM provider. Please visit our website to learn more about our dealership CRM solution.
What will YOU contribute to the ADM Community?
I have been consulting and instructing retail automotive CRM for almost five years, out of a total of 13 years in the automotive industry. I worked with P&C insurance claims departments for 8 years as a training consultant with ADP Claims Services Group. DealerSocket is the second auto CRM company I have worked for as a training consultant.
CAR DEALER or OEM Website you recommend (ie; www.MelloyNissan.com)
http://www.dealersocket.com
INVENTORY MERCHANDISING or listing site you recommend (ie; www.Cars.com)
http://www.dealersocket.com
Your FACEBOOK Profile/Page, or one you recommend (ie; facebook.com/ADMcommunity)
http://www.dealersocket.com
Your YouTube Channel, or Video site you recommend (ie; youtube.com/AutoDigitalMarketing)
http://www.dealersocket.com
Select All DIGITAL MARKETING or DEALER WEBSITE PROVIDERS you use
Not Applicable
INTERNET LEAD Suppliers You Have Experience Using
Not Applicable
DEALER MANAGEMENT SYSTEM (DMS) You use
Not Applicable
Used Car Inventory Management Solutions You Use
Not Applicable

Kurt William Hoppe II's ADM Blog

Do Dealers Really Value Their Staff?

Posted on May 4, 2012 at 9:26am 2 Comments

After reading Brian Pasch's insightful blog post about dealers egos and how they can be hobbling their own successes (see here), I got to thinking about this subject in greater detail.

 

I've already replied to that post that our industry is really coming up short on success because of the limitations imposed by some styles of leadership. But there may also be a…

Continue

Comment Wall (2 comments)

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At 9:49am on September 7, 2009, Ralph Paglia said…
Hello Kurt,

Welcome to the ADM Professional Community!
It is great to see you here... I am in my home office here in Gilbert, AZ trying to figure out how to get from Phoenix to Providence to San Antonio and back to Phoenix in 3 days... Anyways, despite the fact that I should be doing something else, like expense reports, I just had to go online to see if there were any new ADM Professional Community members that I should personally welcome... When I did... Shazam! There you were, one of several new(er) ADM Professionals that I consider very special and who I should welcome to our community.
(about time, huh?)

On behalf of both myself, and the rest of the 2,500+ member ADM Community, welcome to our online information exchange and file sharing repository... We are very happy that you have joined our community of automotive marketing, advertising and sales professionals.

Please take a moment to share some more information about your current and previous professional roles. We would love to see more website links from you, and some blog postings with PPT, XLS, DOC and PDF files attached are particularly welcome. You can also upload or attach files and photos, or embed video clips into any ADM Forum posts you create, or respond to... We would all (well, most of us) love to see and listen to your music, photo and video uploads. Because of our advertisers, I am able to pay for additional server storage capacity for ADM members to upload and have access to 1,000 GB (a Terabyte) of valuable content. So, any useful files you upload to take advantage of all this extra capacity, and share with your ADM professional colleagues is appreciated.

VERY IMPORTANT - All of us at ADM would very much appreciate it if you could please take the time to complete your profile section by uploading a photo showing your face. Most ADM members would like to put a face with your name and profile... Based on what i have seen since starting the ADM Professional Community at the beginning of 2008, I can promise you that you'll get more out of ADM when other members see that you have uploaded a profile photo!

I love seeing more and more automotive professionals and auto industry colleagues like yourself join the ADM Professional Community... When I checked the membership section a moment ago, I was pleasantly surprised to see that as of today, and thanks to your enrollment we are now up to over 2,200 automotive sales and marketing professionals who have joined the ADM Community... ADM was initially launched in early January 2008, and with help from automotive marketing professionals like yourself, we broke the 1,000 member mark on the 4th of July, 2008!

ADM members receive an amazing amount of support from an industry that has never ceased to amaze me, even after 28 years of selling cars... Makes the aggravation of flying around the country with a guy sitting next to me who keeps sticking his elbow into my ribs, somehow worth it!

One of the greatest features that ADM provides is full un-moderated, unlimited access to your very own blog web site publishing tools within your personal profile section (here) of the ADM community. So feel free to get into the swing of things and use this website and the resources you get at no extra cost (because the ads here pay for them), as a means of sharing information, files, updates, proposals, photos, videos, etc.with your associates, customers, clients and friends!

Ralph Paglia
rpaglia@gmail.com
cell: 1-505-301-6369


Here's an article as an example of a file attached:
DigitalDealer-April2007-RalphPaglia-CoverStory..pdf
At 4:44am on August 31, 2009, Kurt William Hoppe II said…
A Press Release from DealerSocket - Check out our Cash for CRM Clunkers Program!

Company Contact
Shellie Pierce
DealerSocket
866.860.2687
spierce@dealersocket.com

DealerSocket Announces “Dealer Cash for CRM Clunkers”

Program provides incentives for auto dealers to “trade-in” their antiquated CRM system for the DealerSocket Automotive CRM solution

San Clemente, CA – August 27, 2009 – DealerSocket, a leading auto dealer CRM provider and winner of the Red Herring North American 100, announced today a program that offers up to $4500 in incentives for automotive dealers who would like to switch to the DealerSocket auto CRM solution and turn off their current antiquated and inefficient CRM system. DealerSocket’s on-demand automotive CRM gives dealers cutting-edge tools that increase
efficiencies throughout the dealership, saving them time and money and improving staff effectiveness, ultimately resulting in increased sales. With DealerSocket’s Dealer Cash for CRM Clunkers, auto dealers can take full
advantage of all of the benefits gained by switching to DealerSocket while being rewarded for abandoning their outdated CRM.

“In the spirit of the government’s ‘Cash for Clunkers’ program, DealerSocket is proud to offer this incentive to new customers for the next ninety days,” said Matt Redden, DealerSocket Vice President of Sales. “Outdated CRM
solutions are causing auto dealers to waste time, energy and money, much like the older, non fuel-efficient cars they see consumers bringing in for trade. This program allows a dealer to get a substantial discount and ‘trade-up’
to a new and more efficient tool – the DealerSocket Automotive CRM solution.”

Auto dealers who use the DealerSocket CRM have experienced incredible results in marketing, sales, service and CSI departments. Examples of current customers who have realized significant impact include:
 Porsche of Stevens Creek increased service department visits by 29% in one month through targeted service marketing
 Allen Cadillac sold three vehicles after launching a DealerSocket Call Center campaign to just 85 individuals
 Jack Maxton Chevy has doubled the efficiency of their business development center by using DealerSocket to manage the workflow of all leads

Effective immediately, new DealerSocket customers will be able to take advantage of special discounts. Discounts will be based on retail price and is subject to approval by an officer of DealerSocket. The program is valid for all
new agreements signed prior to November 28, 2009 and cannot be combined with any other offers or incentives.

For complete details, please call 866-523-8807 or visit www.dealersocket.com.

ABOUT DEALERSOCKET
With the power to manage sales, service, CSI and marketing, DealerSocket's Customer Relationship Management solution is a single tool enabling all automotive dealership departments to achieve optimum results. DealerSocket
provides auto dealers with the most comprehensive CRM solution available today, allowing dealers to save critical time and money, while also increasing sales staff effectiveness. More than 50,000 users at nearly 1000 auto dealerships throughout the U.S., Canada, U.K. and Australia now leverage DealerSocket's CRM solution to optimize and manage marketing activities, sales processes, customer satisfaction and retention, and service department operations. Based in San Clemente, California, DealerSocket has won numerous awards and industry recognition, including being named
Best Overall Company globally in the 2008 International Business Awards. DealerSocket is recognized by Deloitte & Touche as one of the fastest growing companies in North America. More information is available at
www.dealersocket.com.
 
 
 

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