"I've had the opportunity to work with a few chat service using both managed chat and the DIY versions before settling on a mix of the two. I have 7 employees in my BDC department and we get over 10,000 "unique" visitors per…"
"Well, now that I have completely derailed Ralph's orginal topic... :) (good top ten list below BTW)
Tarry, it's funny, maybe even ironic that you responded to my free trial comment since yours is a product that I am very…"
"Ralph, so much digital snake oil out there that will cure cancer, crush your competition and get the prom queen to go out with you. I take about 3-4 calls every day from vendors trying to sell us some sort of digital advertising…"
"Ken, people use posting services because they really can make the phone ring. It's not always good phone or web traffic but it's traffic and traffic makes you busy and when you're busy you feel like you're accomplishing…"
"ROI as described here is a dangerous measurement. Partly because some expenses are virtually impossible to link with sales (remarketing, reputation management, etc) but that doesn't mean they don't have an impact. There is also…"
"Reviews are "marketing" when they're fake, "free advertising" (good and bad) when they're not.
My understanding, manipulation and solicitation of those reviews is very much a marketing strategy. For…"
"Joshua, I have a very short and sweet email template for the salesperson or BDC rep (if they were involved enough with the customer) to send out to their customers. The basic message is little more than a "thank you" and asking them…"
"As long as there are dealerships in Chicago you'll never kill TrueCar, even if every single dealership here agrees that it's a bad service and they aggree to stop using them you'll have just enough greedy ones that will see that as an…"
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ADM is a Professional Network, describe: "Why should anyone do business with you?"
I am an experienced Internet/BDC manager with a strong background in IT services prior to getting involved in the Automotive Industry. In addition to being extremely knowledgeable with current technology I have several years of sales and customer service experience. This background coupled with my project management experience and orginizational skills gives me a firm grasp of sales processes and maintaining a high level of efficiency in Internet/BDC environments.
"What will YOU contribute to the ADM Community?"
I have a passion for two things- technology and working with people. I'm "that guy" that seems to know everything about computers but I'm not "some geek" that is shy and affraid to talk to people, or somebody you'd be affraid to let talk to people.
CAR DEALER or OEM Website you recommend (ie; www.MelloyNissan.com)
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