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Joshua Michael Friedman
  • Male
  • Chester, VA
  • United States
  • Heritage Chevrolet
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Joshua Michael Friedman's ADM Friends

  • Karla Pincott
  • Used Car Ricky
  • Jim Kristoff
  • Stan Sher
  • Mike Phillips
  • Kathi Kruse
  • Jason Manning
  • Camille Forte
  • Aj Maida
  • John Bowman
  • Mark Crosby
  • Ken Beam
  • Blair J. Monroe
  • Scott Empringham
  • Ryan Lucia

Joshua Michael Friedman's ADM Discussions

Analyze... This!

Started this ADM discussion. Last reply by Jason Manning Dec 19, 2011. 1 Reply

Are Retail "Book" Values Relevant to Customers?

Started this ADM discussion. Last reply by Jason Manning Sep 20, 2011. 1 Reply

General Motors SFE Digital Bonus for Q2 2010

Started this ADM discussion. Last reply by Jeff Simonton Apr 18, 2010. 27 Replies

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Joshua Michael Friedman's ADM Profile page

Latest ADM Activity - Click "More" at bottom!

Joshua Michael Friedman commented on Timothy Martell's blog post Urgent! Review Your Google Places!
"I'm curious how many folks have the new dashboard -- we're still waiting for that upgrade."
Feb 12
Joshua Michael Friedman commented on Brian Pasch's blog post Jim Ziegler Has The Cars.com Marketing Strategy All Wrong
""Polk data about customers who's leads have not closed within 7 days, showed that there was a 71% chance that the customer had changed brands.  Pursuing a buy or die strategy on a customer who was no longer interested in that brand,…"
Jul 22, 2013
Joshua Michael Friedman posted a blog post

Dear Mr. Shopper, If You Break This Chain, Expect 40 Years of Bad Luck

From: response.crm@abcmotors.com To: carl.shopper@verisun.com Re: Your Internet Price Request Hello Carl, Thank you for giving us an opportunity to earn your business!  Our goal is to make your online shopping as easy and hassle free as possible.  We are here to help you regardless of where you are in the process. One of my Internet Sales Consultants will contact you shortly by email or phone if you…See More
Jul 6, 2013
Joshua Michael Friedman commented on Tom Gorham's blog post From the Trenches - New Car Pricing Online - A Trap?
"There's more than two paths you can go on, and in the long run... the middle road serves your purposes even better.  What's the middle road?  A realistically low price, rather than a ridiculously low price or an MSRP-only price,…"
Jan 6, 2013
Joshua Michael Friedman commented on Ralph Paglia's blog post Google Product Listing Ads Outperform Search Engine PPC Advertising
"Auto retailers using Product Listing Ads via Google Shopping?"
Oct 16, 2012
Nicholas Casci commented on Joshua Michael Friedman's blog post Android or iPhone? Help select an ISM's next phone
"iPhone 5 is getting panned by the technology community both on battery life (quoted as standby on the specs but apparently usage dictates otherwise) and the concerns for the HUGE ramifications Apple Maps is going to have for mobile tech over…"
Sep 21, 2012
Joshua Michael Friedman commented on Brian Pasch's blog post As Mobile Traffic Increases Dealers Must Place Phone Processes Under The Microscope
"OEMs and micromanagers everywhere, take note.  If you're scrutinizing email responses with a stopwatch and a checklist, but categorizing the phone as something other than "digital" or not really the internet department's…"
Sep 21, 2012
Ralph Paglia commented on Joshua Michael Friedman's blog post Android or iPhone? Help select an ISM's next phone
"I use them both, and find most of my digital marketing effectiveness is accomplished via apps and integration with my iPhone 4S... Looks like the iPhone 5 may be a winner as well."
Sep 21, 2012
Joshua Michael Friedman posted blog posts
Sep 21, 2012
Joshua Michael Friedman commented on Stephen Jackson's blog post Notes From The GM eSummit: Think Like a Customer!
"Great to read, as I am in Chicagoland presently, looking forward to the session. See you there!"
Aug 27, 2012
Joshua Michael Friedman left a comment for Danielle Davis
"Thanks!  I will!"
Jul 30, 2012
Danielle Davis left a comment for Joshua Michael Friedman
"WE HERE AT DEALER SYNERGY WANT TO WISH YOU A VERY HAPPY BIRTHDAY MAY YOU HAVE MANY MORE!"
Jul 30, 2012
Joshua Michael Friedman shared Glenn Pasch's blog post on Google +1
Jul 22, 2012
Joshua Michael Friedman commented on Ken Beam's blog post Calling ALL Social Media Wizzards & GURUs on ADM out there!! - Check this out! Need some advice please??
"click here and read this discussion thread orthis via Kathi Kruse"
Jul 12, 2012
Joshua Michael Friedman commented on Stan Sher's blog post Check Your Spam Filters
"Well said.  However, please explain the reason that the dashes are not recommended in the subject line phone number... I'm curious."
Jul 11, 2012
Joshua Michael Friedman commented on Joseph Little's blog post What's all this talk about Klout?
"It kinda feels like the Citizens Band craze to me."
Jul 5, 2012

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
Heritage Chevrolet
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Dealership Manager
REQUIRED: Your Business Phone Number
804-748-6461
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://www.heritagechevrolet.com
YOUR Email address for business contacts
jfriedman@heritagechevrolet.com
Your Mobile Phone Number, Direct Business Line or Alternate Number
804-731-2941
Select All franchises/brands you are associated with
7-Chevrolet, Chevrolet
ADM is a Professional Network, describe YOUR Value Proposition... "Why should anyone do business with you?"
I am the primary customer contact online, following through the entire sales process
What will YOU contribute to the ADM Community?
20 years, 3 dealers, two brands, one manufacturer
https://plus.google.com/103596944926968538022/about
CAR DEALER or OEM Website you recommend (ie; www.MelloyNissan.com)
http://carmax.com
Social Media, Network or UGC site you recommend (ie; www.AutomotiveSocial.com)
http://www.facebook.com/pages/Heritage-Chevrolet/191158846947
INVENTORY MERCHANDISING or listing site you recommend (ie; www.Cars.com)
http://autotrader.com
Your TWITTER profile, or one you recommend (ie; twitter.com/ADMcommunity)
http://twitter.com/HeritageChevrol
Your FACEBOOK Profile/Page, or one you recommend (ie; facebook.com/ADMcommunity)
http://autoextremist.com
Your YouTube Channel, or Video site you recommend (ie; youtube.com/AutoDigitalMarketing)
http://youtube.com
Select All DIGITAL MARKETING or DEALER WEBSITE PROVIDERS you use
ADP Dynamic Websites, The Cobalt Group
INTERNET LEAD Suppliers You Have Experience Using
Dealix
DEALER MANAGEMENT SYSTEM (DMS) You use
ADP
Used Car Inventory Management Solutions You Use
vAuto

Joshua Michael Friedman's ADM Blog

Dear Mr. Shopper, If You Break This Chain, Expect 40 Years of Bad Luck

Posted on July 6, 2013 at 2:08am 0 Comments

From: response.crm@abcmotors.com

 

To: carl.shopper@verisun.com

 

Re: Your Internet Price Request

 

Hello Carl,

 

Thank you for giving us an opportunity to earn your business!  Our goal is to make your online shopping as easy and hassle free as possible.  We are here to help you regardless of where you are in the process.



One of my…

Continue

Android or iPhone? Help select an ISM's next phone

Posted on September 21, 2012 at 8:00am 2 Comments

So, here's my dilemma. I get to replace my smartphone in the next month or two.

I am an internet sales manager.  I take calls, I take photos, I check email and, of course, I have a mobile CRM tool.

I use a few apps, too.  Like vAuto, and the Chevy mobile…

Continue

What else? Google Plus and Google Places

Posted on June 3, 2012 at 9:30am 1 Comment

Just watched this embeded video after reading up on so many posts this past week.  One important take-away. We still have to manage our Google Plus and our Google Places pages separately. In the future, they will be combined. Not yet.

One thing I did notice this a.m. is that the home page link…

Continue

When is it okay to pay for online reviews?

Posted on April 13, 2012 at 10:43am 30 Comments

If I pay a customer to say all the right things in an online review, that breaks the law, and we know it.  We know you and I cannot pay, reward or incentivize a customer to write good things about us in in a Google Review, Dealer Rater rating or Yelp! blog.

So, does that mean we shouldn't incentivize every…

Continue

Virginia Motor Vehicle Dealer Board Meets again to discuss TrueCar.com; VADA advises its members

Posted on March 14, 2012 at 10:55am 0 Comments

Here is a link to the latest communication from the Virginia Auto Dealers Association, in the wake of the March 12 follow-up meeting, where the TrueCar issues were discussed. 

As the memo states:

"There are other issues, about which…

Continue

Comment Wall (2 comments)

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At 8:59am on July 30, 2012, Danielle Davis said…

WE HERE AT DEALER SYNERGY WANT TO WISH YOU A VERY HAPPY BIRTHDAY MAY YOU HAVE MANY MORE!

At 12:52pm on September 15, 2011, Daymond Decker said…
Thank you for the add. Hope I do not disappoint!
 
 
 

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