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John Clark
  • Male
  • Granby, MA
  • United States
  • Ex-Car Guy
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John Clark commented on Ralph Paglia's video
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Bankruptcy Good for Auto Industry - TrueCar's Scott Painter

"@Ashley - I don't buy it that this organization was able to pull the wool over the eyes of all these dealerships. When we had people come into the dealers that I worked for asking for access to the DMS, the first question that I had was,…"
Dec 27, 2011
John Clark commented on Ralph Paglia's video
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Bankruptcy Good for Auto Industry - TrueCar's Scott Painter

"I am trying to understand the relevance of this TrueCar/ZAG thing. As far as I can see, the big difference I see between them and let's say Edmunds, who has been doing it for at least 15 to 20 years is that TrueCar has some how convinced the…"
Dec 27, 2011
Tom Gorham commented on John Clark's blog post Relationships, Relationships, Relationships.... It's ALL about the Relationship!!
"John, that cuts through all of the bull****. The customer who gives you the most grief in the store will also cut you even after you have given them everything.  Save your best deals for those who offer you their trust.  They will be…"
Dec 7, 2011
John Clark commented on John Clark's blog post Relationships, Relationships, Relationships.... It's ALL about the Relationship!!
"Tom, Thank you for the comment. I was in the industry for over 10 years work my way from the sales floor to General Sales Manager. And I was of the firm belief and still am, that when you take care of the customer, they will take care of you by…"
Dec 7, 2011
Tom Gorham commented on John Clark's blog post Relationships, Relationships, Relationships.... It's ALL about the Relationship!!
"John Clark, it is so refreshing to hear an opinion from outside the industry.  Thank you! Your are absolutely correct that customer service is the future. A dealer may not be able to ignore what the manufacturer pushes, but can keep in mind the…"
Dec 7, 2011
John Clark posted a blog post

Relationships, Relationships, Relationships.... It's ALL about the Relationship!!

One of the things that I enjoy the most about business is the relationship that is developed with the customer. It is the opportunity to get to know people and continually look for ways to serve them. Not only from the initial sale but also for service and all the subsequent business related to the product that you sell. One of the big topics on this site has been the "TrueCar", yet another car buying service trying to slide themselves between the customer and the dealer. Being out of the…See More
Dec 6, 2011
John Clark is now a member of Automotive Digital Marketing Professional Community
Dec 4, 2011

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John Clark's ADM Blog

Relationships, Relationships, Relationships.... It's ALL about the Relationship!!

Posted on December 6, 2011 at 6:07pm 3 Comments

One of the things that I enjoy the most about business is the relationship that is developed with the customer.

 

It is the opportunity to get to know people and continually look for ways to serve them. Not only from the initial sale but also for service and all the subsequent business related to the product that you sell.

 

One of the big topics on this site has been the "TrueCar", yet another car buying service trying to slide themselves between the customer and…

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