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Influencer
Joe Webb
  • 40, Male
  • Chicago, IL
  • United States
  • DealerKnows Consulting
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Joe Webb's ADM Discussions

Stupid Dealer Questions

Started this ADM discussion. Last reply by Micah Birkholz-1:16Digital Media Jan 15, 2010. 9 Replies

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"I love scuba diving. I do it all the time. However, I do have a severe aversion to water so mostly it's just pretend scuba diving." - Joe Webb

Latest ADM Activity - Click "More" at bottom!


Influencer
Joe Webb posted a blog post

Do Your Employees Have a Suggestion Box?

Feedback from customers is imperative to know what your dealership is doing right and wrong when it comes to consumer interaction. From CSI surveys catching the insights of post-sale clients, to online review sites allowing shoppers to share their experiences (sold and unsold). To understand your company’s pain points, it can’t solely be from the customers’ perception.…See More
Oct 28

Influencer
Joe Webb and Roger Laughary are now friends
Aug 31

Influencer
Joe Webb commented on Mark Tewart's event Mark Tewart's High Performance Management Workshop
"Hilton Netherland Plaza in Cincy is easily one of my favorite venues to conduct a conference. Great choice, Mark!"
Aug 31

Influencer
Joe Webb might attend Mark Tewart's event
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Mark Tewart's High Performance Management Workshop at Hilton Cincinnati Netherland Plaza - Downtown Cincinnati (10 minutes from the Airport Cincinnati (CVG)

November 15, 2016 to November 16, 2016
Mark Tewart presents "High Performance Management Workshop" November, 15 & 16th at the Hilton Netherland Hotel in Downtown Cincinnati, OHFor info & Enroll: http://www.tewart.com/automotive/high-performance-management-workshopJoining Mark Tewart will be guest instructors, Craig Lockerd - AutoMax Recruiting (Recruiting-Interviewing-Onboarding), Stacey Whitlock Ellison - "CRM Queen" (CRM-Internet-BDC), Jeff Glackin, Dealer Authority (Social Media), Troy Spring - Dealer World Advertising…See More
Aug 31

Influencer
Joe Webb commented on Joey Little's blog post CEM vs. CRM
"First off, I LOVE the fact that you are talking about CEMs as if they are commonplace when most dealers haven't heard of them, and barely use their CRMs right in the first place.I agree that the right tool allows you to develop long-lasting…"
Jan 3

Influencer
Joe Webb posted a video

An Oak Lawn Story

Oak Lawn Toyota presents: An Oak Lawn Story Our holiday-inspired short film from Oak Lawn Toyota, An Oak Lawn Story. A little movie that's kind of a commerci...
Dec 10, 2015

Influencer
Joe Webb's blog post was featured

7 Ways Your Direct Mail Should Be Digital

This is out of the ordinary, I know. Me… a guy who achieved success in retail from being an early advocate of Internet lead management, video, and digital marketing… talking about the benefits of a traditional marketing medium. Stranger things have happened... Just because I believe in the power of online…See More
May 26, 2015

Influencer
Joe Webb posted a blog post

7 Ways Your Direct Mail Should Be Digital

This is out of the ordinary, I know. Me… a guy who achieved success in retail from being an early advocate of Internet lead management, video, and digital marketing… talking about the benefits of a traditional marketing medium. Stranger things have happened... Just because I believe in the power of online…See More
May 26, 2015

ADM Profile Information

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DealerKnows Consulting
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Consultant, Technology Professional, Media or Journalist
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847.456.5130
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ADM is a Professional Network, describe: "Why should anyone do business with you?"
I have been called "the funniest person in the car business". To live up to that moniker, please check out all of my comedic sales training videos emphasizing the different ways consumers stereotypically view the car salespeople of America.
And please visit my own sites at www.DealerKnows.com and VirtualDealerTraining.com
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Just trying to better the culture of car sales.
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http://www.youtube.com/watch?v=SPpcwHtg-Eg
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Dealix, Autobytel, AutoUSA, iMotors, Autotropolis, Reply, Automotive.com, Auto Lead Exchange, CarLoans.com, Cars.com NewLeadsPlus, CarsDirect.com, CUDL Autosmart, Customer Funding, DealerLink, eLeads, InvoiceDealers.com, United Auto Finance, OTHERS
DEALER MANAGEMENT SYSTEMS (DMS) You use
ADP, Reynolds ERA, Reynolds Power (UCS), Arkona
Used Car Inventory Management Solutions You Use
HomeNet, AAX, vAuto, vinSolutions, Liquid Motors, InventoryPro (DealerTrack), eCarList, FirstLook, HomeNet..., AAX..., vAuto..., vinSolutions...

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Joe Webb's Videos

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Joe Webb's ADM Blog

Do Your Employees Have a Suggestion Box?

Posted on October 28, 2016 at 6:00am 0 Comments

Feedback from customers is imperative to know what your dealership is doing right and wrong when it comes to consumer interaction.

From CSI surveys catching the insights of post-sale clients, to online review sites allowing shoppers to share their experiences (sold and unsold). To understand your company’s pain points, it can’t solely…

Continue

7 Ways Your Direct Mail Should Be Digital

Posted on May 26, 2015 at 1:30pm 0 Comments

This is out of the ordinary, I know. Me… a guy who achieved success in retail from being an early advocate of Internet lead management, video, and digital marketing… talking about the benefits of a traditional marketing medium. Stranger things have…

Continue

Architect vs. Interior Decorator: How to Rethink Your Dealership's Marketing Needs

Posted on January 22, 2014 at 5:00am 0 Comments

You are ready to traverse through a crowded sea of vendors at the upcoming NADA Convention in New Orleans. Your flight and hotel are booked. You have already looked over the workshop schedules. With that, you maybe still recognize even more can be learned by examining vendor offerings in the exhibit hall than from listening to the…

Continue

Not Wrong, but Different

Posted on October 22, 2013 at 2:13pm 0 Comments

Inevitably, pricing is a necessary aspect to a customer’s decision. They do their research online and expect to receive answers to their pricing questions. While many of us old folks were groomed to avoid pricing when on the phone or email with shoppers, evolution has thankfully adapted us to the practice of giving out a discounted price in advance of their visit. However, pricing questions no longer begin and end with the price of the vehicle. Shoppers want more from you? Do you give it to…

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Is This the Beginning of the End for TrueCar?

Posted on August 22, 2013 at 8:51am 19 Comments

TrueCar has had a rollercoaster ride in the automotive retail industry over the past few years. However, it appears things may be taking a turn for the worse (both for TrueCar as well as its participating dealer clients). Read on, as I reveal their new policy changes that will have a negative impact on dealers, as well as my in-depth interview with a top eCommerce Directors about this change.



Cliff…

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Comment Wall (31 comments)

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At 9:20am on December 5, 2011, Neil Licht said…

Re-Followup calls.

I'm thinking its the type of sales person being hired. Some are great when the prospect comes to them but hate outbound calling or prospecting. You can not teach a person like that to be a followup or outbound sales caller.

The solution- get a sales team made of sales people, folks who have been prospectors, outbound types. Don't hire retail sales type either. Thats not selling, its waiting for someone to come in the door.

In my opinion based on 25 years of working with dealer organizations as resellers of my product, if you don't consider and than readjust the type of sales person you hire to fit into a true sales mode type, the CRM will continue to be worthless as a sales tool.

Neil Licht  ndlicht@reputation911.com

Neil Licht

At 11:33am on November 13, 2009, Scott Tullar said…
Nothing wrong with quality competition! Not sure about a dip in sales. I am real sure I know who you are talking about and I will encourage the challenge.
At 10:21am on November 10, 2009, Finney said…
It was great to met you at the roundtable.
At 2:39pm on July 21, 2009, Dave Page said…
You Got it! Great Video!
At 1:31pm on May 8, 2009,
Influencer
Rob Fontano
said…
That will be great, I'm looking forward to it. I love your videos, especially the lead.
At 10:02am on May 8, 2009,
Influencer
Rob Fontano
said…
Great job today!
At 9:10am on April 26, 2009, Justin Brun said…
Hi Joe,

It was good seeing you in Vegas as well. Stay in touch....
At 9:51am on April 25, 2009, Beth Hoover said…
yes, myspace is DEAD... However, I still get alerted when I receive messages, so there ya go. That article ROCKS! I read a few of your other ones. AWESOME Stuff Joe! YOU DA MAN! Thanks for the plug... HEEEE-UUUGE!!!!
At 2:07am on April 24, 2009, Beth Hoover said…
you know me.... going at my own pace. Saw your link on the "M" word and thought I'd check it out. Very nice... very nice. I'll be in town the 12th - 14th!
At 8:32pm on April 23, 2009,
Influencer
Brian Pasch
said…
Colorful language was a new spin at DD6...but it seemed to get the point across that I was trying to make.
 
 
 

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