"In my opinion, anyone who thinks that vendors shouldn't be held to the highest possible standards when it comes to protecting their clients' interests just doesn't get it. This is a pet peeve of mine and I wrote about it in the latest…"
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Jim Radogna
- Male
- San Diego, CA
- United States
- Dealer Compliance Consultants, Inc.
- ADM Blog Posts (28)
- ADM Discussions (12)
- ADM Events
- Groups (18)
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Jim Radogna's Groups
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Jim Radogna's ADM Profile page
Latest ADM Activity - Click "More" at bottom!
Jim Radogna commented on Timothy Martell's blog post Cars.com Fights Back! Discredit and Spin Is the New Game Plan!Jim Radogna commented on Timothy Martell's blog post Cars.com/CarGuru's Connection REVEALED! But is There MORE?"Robert, you make an excellent point. The primary responsibility for advertising compliance lies with the dealer, not the vendor. Dealers can control their advertising on the sites that they know about, but how can they be expected to do so when…"
Jim Radogna commented on Tom Gorham's blog post From the Trenches - Authenticity = Customer Loyalty"Great post Tom! Authenticity...what a concept :-)"
Jim Radogna commented on Joe Webb's blog post The Addendum Crisis"Yes they can Manny. For hard to get vehicles I can see the point, but I see plenty of dealers that add big markups for run-of-the-mill cars too. IMO, just because it's legal doesn't mean it's a good business practice, but what do I…"
Jim Radogna commented on Joe Webb's blog post The Addendum Crisis"Almost forgot to mention the most important thing about addendums:
If the vehicle has added accessories or added mark-up, most states require that the advertised price must include those adds (for the most part, the advertised price must include…"
Jim Radogna commented on Joe Webb's blog post The Addendum Crisis"I haven't written an article Manny, but here are some pointers on addendums that will keep the regulators off your back:
The sticker should disclose that the supplemental sticker is the dealer's asking price, not the manufacturer's…"
Jim Radogna commented on Joe Webb's blog post The Addendum Crisis"Thanks Manny. It's a shame that a few greedy operators make the entire industry look bad. Inevitably, they're going to try and screw the wrong customer and either a regulator or a consumer attorney is going to get involved. Of course the…"
Jim Radogna commented on Joe Webb's blog post The Addendum Crisis"The additions are required? On a vehicle that hasn't been built? Wow! Can't wait till the Florida Attorney General's office hears about that ;-)"
Jim Radogna posted a blog postUsing Questionable Reputation Management Tactics Is Risky Business
There’s no doubt that it takes a lot of hard work and dedication to maintain your online reputation, and it may be tempting to look for ways to ease the burden. One way is to hire a company that specializes in reputation management. There are plenty of companies out there that offer seemingly quick and easy ways to…See More
Therese Johnson liked Jim Radogna's blog post 10 Things to Consider Before You Blow Off the Idea of Transparency
David Ruggles commented on Jim Radogna's blog post 10 Things to Consider Before You Blow Off the Idea of Transparency" In a negotiation, if neither party gets their feathers ruffled, money was left on the table. When you play poker, do you show your cards to your opponent before it is necessary? You want to pretend this isn't…"
ADM Profile Information
- REQUIRED: Enter Name of Your Dealership, Business or Employer:
- Dealer Compliance Consultants, Inc.
- Auto Industry Business Segment or Affiliation (check all that apply):
- Consultant, Dealership Solution Provider
- Primary URL for YOUR Business Website (ie; www.CourtesyChev.com)
- http://www.DealerComply.com
- Email address for business purposes
- jim@dealercomplianceconsultants.com
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- 619-284-0240
- Your Mobile Phone Number
- 858-722-2726
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- ADM is a Professional Network, please describe YOUR Value Proposition... Why do business with you?
- Dealer Compliance Consultants is a leader in compliance resources and education for the automotive industry. Our mission is to assist auto dealerships, both large and small, in establishing and sustaining a culture of ethics and compliance. Our time saving, cost-effective solutions are easily integrated into the dealership's everyday operations, so employees can focus on selling and servicing vehicles while enhancing profitability and customer satisfaction.
- What interesting insights can you contribute to the ADM Community? What are you PASSIONATE about? Who are you?
- More than 20 years of broad-based management, training and consulting experience in the automotive industry.
- URL of DEALER Website you recommend (ie; www.ParagonCars.com)
- http://www.mossy.com/
- URL of OEM site you recommend (ie; www.FordVehicles.com)
- http://www.nissanusa.com/
- URL of a Social Media site you recommend (ie; www.PenskeCommunity.com)
- http://www.dealerelite.net/
- URL of a Dealer INVENTORY DISPLAY site you recommend (ie; www.Cars.com)
- http://www.cars.com
- URL of Your TWITTER profile, or recommend (ie; twitter.com/ADMcommunity)
- http://www.twitter.com/jradogna
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- Check WEBSITE PROVIDERS you use
- Reynolds Web Solutions, Dealer.com, VinSolutions.com
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- Dealix, Autobytel, AutoUSA, iMotors, Automotive.com, NewCars.com
- DEALER MANAGEMENT SYSTEM (DMS) You use
- Not Applicable
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Jim Radogna's ADM Blog
Using Questionable Reputation Management Tactics Is Risky Business
Posted on March 24, 2013 at 6:03pm 0 Comments 1 Like
There’s no doubt that it takes a lot of hard work and dedication to maintain your online reputation, and it may be tempting to look for ways to ease the burden. One way is to hire a company that specializes in reputation management. There are plenty of companies out there that offer seemingly quick and easy…
10 Things to Consider Before You Blow Off the Idea of Transparency
Posted on March 17, 2013 at 12:30pm 8 Comments 9 Likes
Dealers are constantly looking for ways to get an edge in the digital age, yet many continue to follow the same sales and advertising practices that they’ve been using for decades.
The problem is that the game has changed…
Continue Pay Plan Pitfalls
Posted on February 12, 2013 at 7:30pm 1 Comment 0 Likes
California recently joined New York in requiring that all sales commission pay plans be in writing. This may seem like common sense since many dealers realize that from a legal and practical standpoint, all commission agreements should be in writing whether it’s required or not.
Even if you already…
Continue 10 Advertising Guidelines That Every Dealer Should Be Familiar With
Posted on February 2, 2013 at 7:00pm 4 Comments 1 Like
There’s no doubt that the right advertising program can make you plenty of money.
But as they say, it’s not how much money you make but how much you get to keep that counts. Auto dealers are a favorite target of regulators hunting for advertising…
ContinueComment Wall (2 comments)
- At 11:48am on June 15, 2012,
John Cowan said… you too Jim...its going to be hot in nor cal this weekend...stay cool!!
- At 8:01pm on May 29, 2010,
Shannon Page said… - Thanks Jim!
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FREE Webinar: How to Double Your Sales in Half the Time (Seriously!)
May 23, 2013 from 12pm to 1pm – http://www.dealeron.com/webinar/events/how-to-double-your-sales-in-half-the-time/
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FREE Webinar Online Automotive Sales Techniques
May 23, 2013 from 12:30pm to 1:30pm – Online Webinar
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Mastering Special Finance
June 12, 2013 at 8am to June 13, 2013 at 5pm – Kansas City, MO
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FREE Webinar: The 13 Metrics That Matter Most
June 13, 2013 from 12pm to 1pm – http://www.dealeron.com/webinar/events/the-13-metrics-that-matter-most/
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Automotive Customer Centricity Summit 2013
June 18, 2013 from 8am to 8pm – Ritz-Carlton, Marina del Rey, CA
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Automotive Social Media Summit 2013
June 19, 2013 from 8am to 8pm – Ritz-Carlton, Marina del Rey
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Special Finance Super Charged!
July 9, 2013 from 8am to 5pm – Houston, TX
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Finding $500,000 of Additional Gross Profit in Your Used Car Department
July 11, 2013 from 8am to 5pm – Nashville, TN
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Finding $500,000 of Additional Gross Profit in Your Used Car Department
August 6, 2013 from 8am to 5pm – Washington, D.C.
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Finding $500,000 of Additional Gross Profit in Your Used Car Department
August 8, 2013 from 8am to 5pm – Minneapolis, MN
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AutoCON - AutoConnections 2013 Conference and Exposition
September 4, 2013 to September 6, 2013 – Aria Casino and Resort - City Center, Las Vegas, Nevada
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Finding $500,000 of Additional Gross Profit in Your Used Car Department
September 5, 2013 from 8am to 5pm – Birmingham, AL
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Industry Summit: Used Car University's Subprime Conference, CRM and Used Vehicle Retailing Convention
September 16, 2013 at 7am to September 18, 2013 at 5pm – The Paris Las Vegas Hotel and Convention Center
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Finding $500,000 of Additional Gross Profit in Your Used Car Department
October 8, 2013 from 8am to 5pm – Phoenix, AZ
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Finding $500,000 of Additional Gross Profit in Your Used Car Department
October 10, 2013 from 8am to 5pm – Denver, CO
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Finding $500,000 of Additional Gross Profit in Your Used Car Department
November 5, 2013 from 8am to 5pm – Dallas, TX
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Finding $500,000 of Additional Gross Profit in Your Used Car Department
November 7, 2013 from 8am to 5pm – Columbus, OH
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Finding $500,000 of Additional Gross Profit in Your Used Car Department
December 12, 2013 from 8am to 5pm – Indianapolis, IN
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