"Gosh...the competitive spirit in me wants to mention a handful of my colleagues...while we're not in the 70's this week, some of us do get up there, most notably Glen Garvin 63, Will McGinnis 53, Jennifer Ryan 58, Brice Englert 50...and…"
"Love the use of stats, but sorry to hear the message. Cross-channel marketing can be very complicated, and it sounds intimidating. For most people, learning about digital marketing is exhausting. It is filled with new terms and…"
"If I may, I'd like to add one more point. If you're trying to decide if your product or partnership is worth a press release, use the "so what?" test. Ask yourself what difference this product or partnership…"
"What a terrific analogy. You captured the essence in that post. Too often senior managers allow a social media specialist define the business brand online without personal involvement. They're just too busy to participate in…"
"Thanks Richard. Great topic. Training is one of those practices that goes by the wayside on a busy week. For some dealers, training meetings are hard to "fit in" so that everyone can participate without eating up prime…"
"Here's a pretty good MediaPost article by Gavin O'Malley on the impact of social media on customer service. Just another compelling article about why this medium is so important to our community and culture.…"
"Richard, your message is on point. Business reviews are about more than stars. The suggestions and even complaints help us improve areas that may have been ignored or underrated. The format of your message was beautifully executed.…"
"Ok, Ralph. Not sure if you intended to spark a conversation or to spark a fire, but...while I do agree that men and women use facebook differently for personal reasons, I do not agree that only men seek business solutions from it. I do…"
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Dominion Dealer Solutions offers the most comprehensive marketing performance system, with robust customer, marketing and inventory technologies. In addition, we offer a comprehensive customer service experience, with dedicated technical customer service representatives available in cities all over the country.
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I am passionate about my family. As a newcomer to the auto industry, I have enjoyed meeting our dealers, owners, managers, and OEMs. It is as interesting an industry as I've ever known.
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