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Jeff Silverman
  • Male
  • Philadelphia, PA
  • United States
  • I am employed by a large dealership…
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  • Matt Pine
  • Anne M Klein
  • Stephanie Young
  • Christine Rochelle
  • Bob Dziewulski
  • Anirban Das
  • Tobias Sedillos
  • Silia J. Hatzi
  • chris stevens
  • David Hein
  • William F. Cress
  • Doug Blankenship
  • John "Marzy" Marziliano
  • Ralph Paglia

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Stephanie Young and Jeff Silverman are now friends
Jan 4, 2012
Jeff Silverman posted a discussion

Metrics for Customers entered without a desired vehicle

I have begun to focus on Unsold Prospects ...we use the Reynolds & Reynolds tool contact management and Prospect is the terminology used for sales opportunities...entered in my CRM tool where the sales person does not enter a vehicle of choice. The theory being once that metric under control I can do some really good laser focused marketing.As I've researched this metric, I discovered there is no readily available bench mark for this, i.e. Total prospects added vs. those added with a vehcle…See More
Dec 21, 2011
Pete Obuchon commented on Jeff Silverman's blog post Goodbye Saab
"It was a proud moment back in 1987 when I became a member of the SAAB griffin society. I worked for them for 8 years after until just after GM took over and started destroying the company with the godawful 9000CDE which never sold until GM put…"
Dec 19, 2011
Jeff Silverman posted a blog post

Goodbye Saab

Well, another automaker falls to the mighty sword of bankrupcy court.  Kudos to GM for not finding a way to save this once proud & profitable little brand that they slowly and painfully destoyed over their years of inept stewardship (I am hoping my sarcasm rings clear) to the point where going out of business made more sense then selling it.I can remember that hippo shaped Saab many years ago, with that transmission you had to press down to get it into reverse.  Quirky? Yep. But man did…See More
Dec 19, 2011
Jeff Silverman and Silia J. Hatzi are now friends
Dec 14, 2011
Anne M Klein left a comment for Jeff Silverman
"Hi Jeff.  Looking forward to learning something I could not do without through this connection!  Anne"
Dec 8, 2011
Jeff Silverman left a comment for Ralph Paglia
"fabulous!"
Dec 8, 2011
Jeff Silverman joined Ralph Paglia's group
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Statistics, Data Charts and Infographic Illustrations

For the sharing of relelvant auto industry data and discussions about Statistics, Data Charts and Infographic Illustrations.
Dec 8, 2011

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
I am employed by a large dealership group in the Philadelphia Area
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Car Dealer, Dealership Manager, Consultant, Technology Professional, Media or Journalist
REQUIRED: Your Business Phone Number
5162320596
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://www.piazzaautogroup.com
YOUR Email address for business contacts
jeff@piazzamgmt.com
Your Mobile Phone Number, Direct Business Line or Alternate Number
5162320596
Select All franchises/brands you are associated with
1-Acura, 16-Hyundai, 17-Infiniti, 30-Mercedes-Benz
Select All DIGITAL MARKETING or DEALER WEBSITE PROVIDERS you use
Reynolds Web Solutions, BZ Results, The Cobalt Group
INTERNET LEAD Suppliers You Have Experience Using
Dealix, Autobytel, AutoUSA, AutoNetUSA, CarLoans.com, CarPriceUSA.com, Cars.com NewLeadsPlus, CarsDirect.com, eLeads, InvoiceDealers.com, OTHERS
DEALER MANAGEMENT SYSTEM (DMS) You use
Reynolds ERA
Used Car Inventory Management Solutions You Use
AAX, vAuto, InventoryPro (DealerTrack)

Jeff Silverman's ADM Blog

Goodbye Saab

Posted on December 19, 2011 at 2:02pm 1 Comment

Well, another automaker falls to the mighty sword of bankrupcy court.  Kudos to GM for not finding a way to save this once proud & profitable little brand that they slowly and painfully destoyed over their years of inept stewardship (I am hoping my sarcasm rings clear) to the point where going out of business made more sense then selling it.

I can remember that hippo shaped Saab many years ago, with that transmission you had to press down to get it into reverse.  Quirky? Yep. But…

Continue

CRM'ing in Today's hyper-competetive marketplace.

Posted on December 7, 2011 at 7:51am 0 Comments

So, you want to stay in touch with your sold and unsold customers - generating more consistant revenue and customer stickiness from those who already know you AND do it consistantly but not so consistantly that your customers grow weary of your phone calls, emails, letters, txt's and autocalls.

 

How do you strike that balance? Interested in hearing your take.... 

Comment Wall (4 comments)

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At 1:20pm on December 8, 2011, Anne M Klein said…

Hi Jeff.  Looking forward to learning something I could not do without through this connection!  Anne

At 1:48am on February 17, 2008, John "Marzy" Marziliano said…
Hello Jeff,

Looking good! See you in a couple of weeks.
At 9:15am on January 30, 2008, Doug Blankenship said…
Jeff, How have you been? Long time no see.
At 9:49am on January 6, 2008, Ralph Paglia said…
Jeff,

I am sure you must realize how pleased I am to see that you joined this new community web site! Welcome and THANK YOU for joining... I hope to see and hear your guidance, experiences, files, photos and videos you are willing to share with us. Also, you have full access to your very own blog web site within this community, so feel free to get into the swing of things and use this community as a means of sharing with associates, clients and friends!

Ralph Paglia
rpaglia@gmail.com
cell: 505-301-6369
 
 
 

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