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Heather Matos
  • Female
  • Tuscaloosa, AL
  • United States
  • Locklear Chrysler Jeep Dodge KIA
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Heather Matos's ADM Discussions

Need Advice from other Internet Managers on Who is good Lead provider?

Started this ADM discussion. Last reply by Yago De Artaza Paramo Jan 19, 2012. 4 Replies

Need Advice from other Internet Managers on Who is good Lead provider? We have used Dealix, Auto usa, and Autobytel . We have not had great success with these lead providers. I would appreciate any…Continue

My dealership is in a CRM crisis , weWe are researching different CRM that will help us? I need true opinions on Autobase CRM and desking tool working with ADP DMS?

Started this ADM discussion. Last reply by Stan Sher Mar 12, 2011. 4 Replies

Our dealership currently has a web based CRM that if all it's bells and whistle work then we would be thrilled.. I'm needing ADM members to give their opinions on Autobase CRM, desking tool, and…Continue

Can I get anyone to give me your honest opinion about vin solutions crm?

Started this ADM discussion. Last reply by Mitchell Brenner Mar 10, 2011. 10 Replies

Please give pros and cons of the solution? We know all good crm have problems but how does vin solutions handle these problems? Please we really need your feed back...

Tags: are, what, the, pros, cons?

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Bryan Craig replied to Heather Matos's discussion Need Advice from other Internet Managers on Who is good Lead provider?
"True enough, and as a side note...check into your providers parent company. a lot of times these providers are all owned by the same company, and all you get is recycled leads from one sub-company to the next. not only are you getting the same…"
Jan 19, 2012
Bryan Craig replied to Heather Matos's discussion Need Advice from other Internet Managers on Who is good Lead provider?
"I'll refrain from the Heather Locklear question, as much as it kills me... But really, I have been using every car Listed, and have gotten good results from them over the past 6 months. Good leads, although lot overly abundant in quantity. I…"
Jan 19, 2012
Stan Sher replied to Heather Matos's discussion My dealership is in a CRM crisis , weWe are researching different CRM that will help us? I need true opinions on Autobase CRM and desking tool working with ADP DMS?
"Systems like Autobase and HigherGear are so 10 years ago.  You need a CRM that is user friendly.  It needs to help you manage internet leads and floor traffic well.  Autobase is only great for showroom.  The fact that it is a…"
Mar 12, 2011
Ralph Paglia replied to Heather Matos's discussion My dealership is in a CRM crisis , weWe are researching different CRM that will help us? I need true opinions on Autobase CRM and desking tool working with ADP DMS?
"Heather, if handling Internet leads and emails are important to you, then you need to check other systems than Autobase..."
Mar 10, 2011
P Chesher replied to Heather Matos's discussion My dealership is in a CRM crisis , weWe are researching different CRM that will help us? I need true opinions on Autobase CRM and desking tool working with ADP DMS?
"Hey Heather, I'm not sure what your requirements are for a CRM. I'm familiar with DealerSocket, and understand they are top-notch. When I was on the front-lines, I used VIN Solutions, Reynolds and Reynolds, with an introduction to…"
Mar 10, 2011
Mitchell Brenner replied to Heather Matos's discussion Can I get anyone to give me your honest opinion about vin solutions crm?
"As with any web based software we have experienced a couple of connection issues which lasted all of 5 minutes and no data or customers were lost or even effected. Not something to worry about! Our phone link has gone down BECAUSE THE COMPUTER WE…"
Mar 10, 2011
Mitchell Brenner replied to Heather Matos's discussion Can I get anyone to give me your honest opinion about vin solutions crm?
"I've been using Vin Solutions for over a year and after many years of using inferior CRM/ILM products they are a breathe of fresh air. The program is amazing from front to back. I can set up any process for any situation I want to including…"
Mar 10, 2011
Sonja Griesbach replied to Heather Matos's discussion Can I get anyone to give me your honest opinion about vin solutions crm?
"Vinsolutions integrates well with ADP, I haven't had an issue with inbound links, it is down for short periods of time 2-3 times a week, usually 5 minutes or less.  But we did have an issue last week regarding adding customers and it was…"
Mar 10, 2011
Richard Lucy replied to Heather Matos's discussion Can I get anyone to give me your honest opinion about vin solutions crm?
"Without narrowing down specific functionality on which you're looking to focus, here's some broad strokes.... For reference, we currently use the system for all basic CRM follow-up functionality (sales/service/parts), reporting, etc. …"
Mar 9, 2011
Jae Chang replied to Heather Matos's discussion Can I get anyone to give me your honest opinion about vin solutions crm?
"I left retail back in September where we were under contract with ADP for a DMS provider. I signed up with Vin, it took a while for them to pay the "hostage fee" to ADP in order to integrate with it. they have a large plate of offerings if…"
Mar 9, 2011
Sonja Griesbach replied to Heather Matos's discussion Can I get anyone to give me your honest opinion about vin solutions crm?
"Depends on the dms your dealership is using...."
Mar 9, 2011
Heather Matos was featured
Mar 9, 2011
Paul N. Long replied to Heather Matos's discussion Can I get anyone to give me your honest opinion about vin solutions crm?
"From what I know o VinSolutions, they are great.  I've known Sean Stapleton for many years.   Also look at DealerSocket.  Great guys, and integrated with re:member group's loyalty marketing solutions."
Mar 9, 2011
Stan Sher replied to Heather Matos's discussion Can I get anyone to give me your honest opinion about vin solutions crm?
"LOL all you had to do was call me. VinSolutions is amazing. They have features that other companies can't touch. I also recommend looking at DealerUps/eCarList."
Mar 9, 2011

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
Locklear Chrysler Jeep Dodge KIA
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Car Dealer
REQUIRED: Your Business Phone Number
205-759-4421
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://www.locklearcars.com
YOUR Email address for business contacts
heather@locklearcars.com
Your Mobile Phone Number, Direct Business Line or Alternate Number
205-242-2575
Select All franchises/brands you are associated with
-Chrysler..., -Dodge..., -Jeep..., -Kia...
ADM is a Professional Network, describe YOUR Value Proposition... "Why should anyone do business with you?"
We pride our organization and ourselves mission statement to reflect that our number one goal is to service our customers with the utmost integrity. We have value package we offer our customer which includes free oil changes, roadside assistance, towing, trip interruption, and car rental for the 1st year that you own your vehicle( except vehicle before 98, viper, prowler, diesels, srt8) Online finance or In-store Financing, Full Body Car Detail, Excellent Service, Etc...
What will YOU contribute to the ADM Community?
I have been in the business since the age of 14 when I first start working as a cashier/operator for my dad. I then went to college got my bacholer in Automotive Marketing and Management at Northwood University. Once I graduated I worked in Atlanta for a few years as a F & I manager for a local dealer. I then move back to Tuscaloosa to be a F & I manager for my dad dealership.. I have been many different hats in the dealership business from cashier, operator, payroll, sales person, F and I, Special Finance, Internet Manager, and E-Commerce director... I love it and hope to follow in my family footsteps and become a franchise dealer in the near future
CAR DEALER or OEM Website you recommend (ie; www.MelloyNissan.com)
http://homerskeltonford.com
Social Media, Network or UGC site you recommend (ie; www.AutomotiveSocial.com)
http://dubechevrolet.com
INVENTORY MERCHANDISING or listing site you recommend (ie; www.Cars.com)
http://cars.com
Your TWITTER profile, or one you recommend (ie; twitter.com/ADMcommunity)
http://locklearcars.com
Your FACEBOOK Profile/Page, or one you recommend (ie; facebook.com/ADMcommunity)
http://www.facebook.com/locklearcars.com
Your YouTube Channel, or Video site you recommend (ie; youtube.com/AutoDigitalMarketing)
http://www.youtube.com/locklearcars.com
Select All DIGITAL MARKETING or DEALER WEBSITE PROVIDERS you use
The Cobalt Group, Dealer.com, eCarList
INTERNET LEAD Suppliers You Have Experience Using
Dealix, Autobytel, AutoUSA, Cars.com NewLeadsPlus, CarsDirect.com, CUDL Autosmart
DEALER MANAGEMENT SYSTEM (DMS) You use
ADP
Used Car Inventory Management Solutions You Use
eCarList...

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