"I spent almost ten years on the desk, the took a BDC manager spot in a multi-point dealer group. It allowed me to see what everybody was missing. It's easy to count the ones you sold. Count the ones slipping through the cracks and stop them. To…"
"Well said Tom. I have always had a firm believe that we are not just selling cars we are building relationships. Create your own six degrees of separation. Because of the car business I have meet most of my closet friends in the car business…"
"Maybe the word "against" is to strong a word. I agree selling cars is all about relationships. There will always be that 10% no matter what you do, or how much you care, they will not be happy. Customers don't care how much you know,…"
"I am at a Toyota dealership it Kansas. Our store have never been or will ever be a truecar.com dealer. I have found a way to use the info against the customer that thinks they know what invoice on a car is. Heck I could teach a class on it!! The…"
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