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Garry House
  • Male
  • Jupiter, FL
  • United States
  • Garry House and Associates Co.
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Garry House's ADM Profile page

Latest ADM Activity - Click "More" at bottom!

Garry House was featured
17 hours ago

Garry House posted a discussion

Thoughts on Changing Your Compensation Plans

A couple of weeks ago Tommy Gibbs published an article titled “Does it Still Make Sense?” In case you haven’ read it, I have attached a copy to this message. Gibbs talked briefly about the changes we’ve been experiencing in the retail automotive business, but he spoke mostly about what hasn’t changed…compensation plans…and whether they need to change from a primary emphasis on gross profit to something else. As a subject matter expert (SME) in dealership compensation planning, implementation…See More

Garry House posted a discussion

Common Compensation Concerns

As a subject matter expert (SME) in dealership compensation planning, implementation, and management, the inquiries that I receive from prospective clients normally take either one, or both, of the following forms:Would you please provide assistance in reviewing our pay plan structure against industry standards?Can you help us to ensure that our pay plans best support our corporate strategies?The first type of inquiry is normally the easiest for me. I call this the “WHAT Should We Pay?”…See More
Oct 28

Garry House posted a discussion

How Do You Prioritize Performance Management?

I’ve recently discovered that numerous dealership owners and senior managers believe that “the primary key” to Performance Management is employing the right compensation plans for their people. As a subject matter expert (SME) in dealership compensation planning, implementation, and management (check out, I will unequivocally state that having the right pay plans should not be your first…or even your second, third, or fourth…priority…See More
Oct 2

Garry House posted a discussion

One Size Does Not Fit All

In an article that I wrote several years ago (which you may wish to review at, I stated that “There are today, and there probably always will be, as many different compensation plans as there are dealerships. That is the nature of our business… be have a unique dealership culture….reflected in the way we treat our customers and our employees. And management and sales "pay plans” are…See More
Aug 27
Scott Distel replied to Garry House's discussion Clearly Define Your Performance Expectations!
"Yes, I agree that it’s a better to clearly define and communicate the performance expectations with the dealers. It is indeed an achievement when all this is effectively managed along with the entire process. Compensation Structure &…"
Aug 10

Garry House posted a discussion

Clearly Define Your Performance Expectations!

Right at the beginning of one of my consulting engagements in Dealership Compensation Planning and Implementation, I usually ask the client, “What are your expectations for this person (or position)?” And rarely is the client’s answer the one I’m seeking.So what do I wish that my client would answer? If the person (or position) in question is classified as non-management, I hope the client will respond with, “I expect this person to habitually perform and flawlessly execute those activities…See More
Jul 31

Garry House posted a discussion

Will What Got You Here Get You There?

Earlier this month I listed my normal series of response questions when I’m asked, “What should I pay for (this position)?” Those questions focused on five areas…your competitive market, your organizational structure, your processes, your gross profit level, and your performance expectations. I also wrote about, and provided, compensation guidelines and discussed how they should be used in helping you determine what to pay…rather than how to pay!Unfortunately, the guidelines relate only to the…See More
Jun 23

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Garry House and Associates Co.
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Dealership Solution Provider, Consultant
REQUIRED: Your Business Phone Number
(561) 744-2627
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(561) 339-0043
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ADM is a Professional Network, describe: "Why should anyone do business with you?"
Specialist in Management Training for all dealership departments; Focused on maximizing both long-term growth and short-term profitability for the client-dealer; One of the few "turn-key" dealership consultants, experienced in all dealership departments; Skilled in Change Management; Verifiable client-dealer ROI of at least 300%.
"What will YOU contribute to the ADM Community?"
55 years of automotive experience: four with General Motors Corporation, and twenty-two years in the retail environment as a department manager, general manager, and dealer principal, and twenty-eight years in training and consulting.
CAR DEALER or OEM Website you recommend (ie;
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Dealix, AutoUSA,, eLeads
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HomeNet, AAX, vAuto, FirstLook

Garry House's ADM Blog

It’s Your Choice to Change!

Posted on January 9, 2015 at 8:57am 0 Comments

On December 31st, noted marketing consultant Dan Kennedy published an article titled “Change is a Matter of Choice.” He began his message by stating that now is the time when millions of people make utterly empty New Year’s resolutions. He went on to say, “the truth is, most are empty of resolve all year long,” and although I hate saying it, this phenomenon is far more prevalent than it should be within our great community of retail automobile dealers.

Way too many…


From the NCM Institute: Dealer Beware: Pitfalls of Selecting the Wrong Contractor or Subcontractor Written By: Dennis Kane

Posted on July 25, 2013 at 9:55am 0 Comments

Written By: Dennis Kane

I have seen a significant number of high value claims as a result of contractors or subcontractors not carrying insurance or inadequate limits of insurance.

Examples of high value claims against dealerships include:

  • Claim against a dealership’s workers’ compensation carrier or general liability carriers due to an injury of a subcontractor’s employee and the subcontractor doesn’t carry workers’ compensation insurance.
  • Claim against a…

From the NCM Institute: Get Your Arms Around The Data In Your Dealership Written By: Steven Banks

Posted on July 9, 2013 at 5:30am 0 Comments

Written By: Steven Banks

Lately it seems I am unable to hide from the term, Big Data. I’m exposed to it in headlines, newspapers (a bit old school but I still read them), magazines and yes, even blogs. But what does big data truly mean and why are we being doused with it? The term is so new I couldn’t locate it in the…


From the NCM Institute: The Used Vehicle Age Management Process Written By: Garry House

Posted on July 1, 2013 at 5:30am 0 Comments

Written By: Garry House

Last month I published a blog focused on the difference between good and great automobile dealers, and I promised to follow that up by discussing what we, at the NCM Institute Center for Automotive Retail Excellence, have learned about the differences between some of the good and great processes employed by these dealers. This is the first of those follow-up articles.

Most every dealership manager…


From the NCM Institute: Will You Take The Six-Month Challenge to Maximize Your Profits? Written By: Robin Cunningham

Posted on June 27, 2013 at 5:43am 0 Comments

Written By: Robin Cunningham

Most Monday mornings I find myself standing in NCM Institute’s beautiful training facility welcoming a new class of retail automobile dealership managers who have come to Kansas City for formalized training specific to their job responsibilities. After introductions, I tell them something like: “We won’t be talking about what you think you have come here to learn until just before or…


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At 8:38pm on February 10, 2009,
Todd Mathews
Hello Garry,
My name is Todd Mathews and I am the director of sales for Widestorm. I would like to introduce you to the new way of buying and selling cars in the 21 first century, we call it; the industry’s first online negotiation system. We launched the system in and we are seeing some awesome RESULTS and the customers are blown away with the experience. Let me know if you would be interested in learning more.


Todd Mathews
National Sales Director
Office: 830-963-1113
Fax: 210-579-1241

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