Automotive Digital Marketing ProCom

Professional Community for Car Dealers, Automotive Marketers and Sales Managers

Loading... Be Patient!
Finney
  • Female
  • Clarksville, TN
  • United States Minor Outlying Islands
  • Xtime Service CRM
Share on Facebook
Share Twitter

Finney's ADM Friends

  • Danielle Davis
  • Jim Bell
  • Stan Sher
  • Dan Moore
  • Chuck Barker
  • Jeff Wallen
  • Ric McCoy
  • Stacy Mueller
  • MERLE SIMPSON
  • Brian Johnson
  • Chris Rose
  • Ty Alvarez
  • Scott Tullar
  • Aj Maida
  • Susan Burgess

Finney's ADM Discussions

ADM Gifts Received (1)

 

Finney's ADM Profile page

Latest ADM Activity - Click "More" at bottom!

Joe Webb replied to Finney's discussion Outsourced BDC Companies
"Hello Lori,We are not an oursourced BDC center.  As a matter of fact, I posted this roughly 6 years ago before I started my own consulting/training firm.  However, I do have an outsourced BDC center as one of our clients that we advise on…"
Mar 25, 2013
Lorrie Daniels replied to Finney's discussion Outsourced BDC Companies
"Hey Joe, Would you send me some info about your company I have some dealers looking to oursource their BDC would like more info. Thanks ldaniels@autoraptor.com Lorrie Daniels AutoRaptor CRM 401-743-5521"
Mar 25, 2013
JoAnna and Finney are now friends
Oct 8, 2012
Finney and Danielle Davis are now friends
Jul 8, 2012
Amanda Marsal replied to Finney's discussion "Internet Sales" - What do you count? Need Opinions ...
"Very simple, the idea of the Internet Dept/BDC is to bring in traffic that otherwise wouldn't just walk in the door. So, at my store I count Customers that Email/Chat etc. and Phone ups from the website/cars.com/autotrader. I have those phone…"
May 18, 2012
Finney commented on Ralph Paglia's blog post Optimizing Your Dealership's Marketing and Advertising Budget
"I completely agree and have been tracking the same way for several years. Thanks for the reply."
May 15, 2012
Finney commented on Ralph Paglia's blog post Optimizing Your Dealership's Marketing and Advertising Budget
"Ralph, Thanks for a great answer of the search type. But honestly I was looking for a more generalized answer as to what customers you would consider online or internet customers. Say of 200 sales you consider 40 as Internet customers. Do you…"
May 15, 2012
Finney commented on Ralph Paglia's blog post Optimizing Your Dealership's Marketing and Advertising Budget
"Ralph I have been tracking our online sales ROI by source for sometime. I am wanting put more budget towards search. However, recently I have been asked what do other dealer consider and "internet lead and internet sale"? I noticed your…"
May 15, 2012

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
Xtime Service CRM
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Dealership Supplier, OEM Supplier, Marketing Services Provider, Consultant, Technology Professional, Dealership Solution Provider
REQUIRED: Your Business Phone Number
650-453-5994
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://www.xtime.com
YOUR Email address for business contacts
lori.finney@xtime.com
Select All franchises/brands you are associated with
-Jeep...
ADM is a Professional Network, describe YOUR Value Proposition... "Why should anyone do business with you?"
Former dealership E-Commerce Director, to Xtime Service CRM Project Manager.
Xtime provides hosted Customer Relationship Management (CRM) systems for automotive services departments on a fully integrated, cloud-based platform. By delivering a unified solution for fixed operations, Xtime enables automotive dealerships and manufacturers to tap into their service department potential as a profit center by:

Identifying new revenue opportunities with online scheduling, electronic service menus, and deferred service tracking
Increasing customer satisfaction and loyalty through service notifications, smartphone scheduling, and online bill pay
Increasing operations efficiency with mobile check-in, electronic inspections, and better shop management
What will YOU contribute to the ADM Community?
Fixed Operations in the digital marketing space, and usage of new technology for service departments.

Former: Background is ad agency, graphic designer. Years ago, I actually designed a dealership website, took the pictures the whole nine yards. Then went to on CRM pilot program from Mazda in the mid-90s. Move to building a site for four locations of one group as well as monitoring leads as a consultant. .... I really have no idea how I ended up full-time at the car dealership ---- HA!
Social Media, Network or UGC site you recommend (ie; www.AutomotiveSocial.com)
http://automotivedigitalmarketing.com/
INVENTORY MERCHANDISING or listing site you recommend (ie; www.Cars.com)
http://www.cars.com
Your TWITTER profile, or one you recommend (ie; twitter.com/ADMcommunity)
http://https://twitter.com/LoriFinney
Used Car Inventory Management Solutions You Use
FirstLook, FirstLook..., Other

Finney's Videos

  • Add Videos
  • View All

Finney's ADM Blog

Anyone using or know anything about S.M.A Alliance to Increase phone-up internet traffic?

Posted on October 28, 2010 at 10:09am 1 Comment

Does anyone out there use this company or heard of them http://smaalliance.com?

Any information would be great...

Lori Finney

GM Auto Group

ECommerce Director

HELP REQUEST - CARS RESUBMIT

Posted on August 12, 2009 at 11:03am 0 Comments

Has anyone tried to resubmit a deal yet? It gives you the option to update the attachments but then I can not get to the NEXT page to save or resubmit? Anyone have a tip? Or should I just cancel the invoice and start over? I am worried that it will say the customers have already participated.

Thanks you can also send an email to admin@mathewsnissan.com

Comment Wall (11 comments)

You need to be a member of Automotive Digital Marketing ProCom to add comments!

Join Automotive Digital Marketing ProCom

At 12:49pm on July 14, 2010, Dealer Synergy said…
Hi there...I was reading your discussion. I would like to speak with you and see if there is anyway that we can help you. We are the premier award winning, training, consulting, and technology company with regards to automotive internet sales and business development. In addition, we have put numerous dealers on the covers of automotive industry magazines for their high performance. Feel free to send me a message if I can assist you. Thank you.

Stan Sher
Internet Sales Director
Dealer Synergy
215-338-3712 ex. 22
stan@dealersynergy.com
At 10:30am on April 27, 2010, Aj Maida said…
Finney....I miss the gun!!!!
At 5:37pm on November 17, 2009, Susan Burgess gave Finney a gift
ADM Gift
Hey Lori- How did the first demo/vendor interview go today?
At 6:22pm on November 10, 2009, Tim Jennings said…
It was great to meet you at the Round Tables!
At 3:30pm on June 4, 2009, Alan Bechler said…
Great to see you on here Lori! Hope all is well with you at Mathews.
At 9:49am on September 25, 2008, Mike DeCecco said…
Hi Finney:

Mike DeCecco from Dealer.com here.... I just posted to your Google Guru's thread and wanted to say thank you for opening the discussion.

Mike
At 10:08am on July 10, 2008, Paul N. Long said…
Interestng video on the gas card, Finney. My agency partners with gas companies to offer discounted gas also. We are a full-service loyalty marketing firm. We build programs or Car Dealers, where customers can enroll and eanr points toward the purchase of their next vehicle by servicing their vehicle at the dealership and also by shopping online at over 400 major merchants.

Once they purchase a vehicle, Members become "Elite", where they get discounts at over 200,000 merchants nationwide. Consider it a AAA membership on steroids. Gas is one of the discounts we may offer.

Thanks again for the video!
At 1:39pm on May 3, 2008, Ralph Paglia said…
Finney, thank you for the nice profile photo!
At 8:03pm on May 2, 2008, Philip Zelinger said…
Hi Finney, I would greatly appreciate your input on some of my forums. Input from the field is valued information to supplemenmt mine when consulting with clients. In any case, welcome to the community!
At 12:23pm on April 26, 2008, Ralph Paglia said…
Finney,

It would be great if you would upload a profile photo to your account... We would all like to be able to associate a face with your participation here at ADM!
 
 
 

ADMPC is a Network for Car Dealers, Automotive Marketing, Advertising and Management Pros sharing Digital Strategies and Execution Tactics.

Please Consider Automotive Marketing Professional Community Sponsors

ADM Badge

Loading…

Based On Your Interests...

Onsite/Offsite Combination ADM Consulting & Coaching
Select the maximum amount you want to pay each month
$ USD
Sign up for

Automotive Marketing Tools

Get ADM Toolbar

Click here to take the ADM Member Survey

 

Top 20 Contributing ADM Professional Community Members (Past 30 Days)

Google Automotive Network Targeted Placement Ads

Getting too many emails from ADM? Click mailbox below to control which types of alerts and updates you are sent......


Instagram

Top 5 Automotive Marketing Forum Discussions - 30 Days

2. Dealership Website SEO

Posted by Kim Essenmacher on February 15, 2014

Share the Best Content w/AutoMarketing Community

© 2014   Created by Ralph Paglia.

ADM Badges  |  Report an Issue  |  Terms of Service