Automotive Digital Marketing

Professional Community for Car Dealers, Marketing, Advertising and Sales Leaders

Loading... Be Patient!
Doug Van Sach
  • Clearwater, FL
  • United States
  • Affinitiv
Share on Facebook
Share

Gifts Received from ADM Members

ADM Gift

Doug Van Sach has not received a gift from an ADM Member

Give a Gift

 

Doug Van Sach's ADM Profile page

Latest ADM Activity - Click "More" at bottom!

Doug Van Sach's video was featured

How AI Is Helping Dealerships

Live from NADA 2020, Doug Van Sach shares how AI helps dealerships become more efficient and saves money.
Tuesday
Doug Van Sach posted a video

How AI Is Helping Dealerships

Live from NADA 2020, Doug Van Sach shares how AI helps dealerships become more efficient and saves money.
Mar 20
Doug Van Sach's blog post was featured

Is Your Delivery Process Sabotaging the Customer Experience?

Service retention rates in dealerships have been steadily declining over the last three years, according to Affinitiv’s recent Automotive Loyalty Trends study, which analyzed data from more than 1,000 auto dealerships. In domestic brand dealerships, service retention rates have dropped from 61.2% to 60.2%. At import brand dealerships, service retention rates have dropped…See More
Mar 13
Doug Van Sach posted a blog post

Is Your Delivery Process Sabotaging the Customer Experience?

Service retention rates in dealerships have been steadily declining over the last three years, according to Affinitiv’s recent Automotive Loyalty Trends study, which analyzed data from more than 1,000 auto dealerships. In domestic brand dealerships, service retention rates have dropped from 61.2% to 60.2%. At import brand dealerships, service retention rates have dropped…See More
Mar 12
Doug Van Sach's blog post was featured

How to Increase Customer Repurchase Rates

Repeat buyers account for an increasing share of new vehicle sales and now represent 31% of all new vehicles purchased at a dealership, compared to 29% a few years ago. This trend is good news for dealers due to the lower cost of retaining vs. acquiring customers. Unfortunately, this trend is expected to decline due to a lack of improvement in customer…See More
Jan 27
Doug Van Sach posted a blog post

How to Increase Customer Repurchase Rates

Repeat buyers account for an increasing share of new vehicle sales and now represent 31% of all new vehicles purchased at a dealership, compared to 29% a few years ago. This trend is good news for dealers due to the lower cost of retaining vs. acquiring customers. Unfortunately, this trend is expected to decline due to a lack of improvement in customer…See More
Jan 24
Doug Van Sach's blog post was featured

How to Win Cash Buyers’ Elusive Loyalty

Cash buyers are an important but often overlooked segment of customers who pose a significant risk to auto dealers and manufacturers if left unmanaged. In the first half of 2019, customers who purchased vehicles with cash accounted for 24% of all new vehicle sales. For some luxury brands, cash buyers are even more important since they can represent close to 40% of all new…See More
Dec 31, 2019
Doug Van Sach posted a blog post

How to Win Cash Buyers’ Elusive Loyalty

Cash buyers are an important but often overlooked segment of customers who pose a significant risk to auto dealers and manufacturers if left unmanaged. In the first half of 2019, customers who purchased vehicles with cash accounted for 24% of all new vehicle sales. For some luxury brands, cash buyers are even more important since they can represent close to 40% of all new…See More
Dec 20, 2019
Doug Van Sach's blog post was featured

Are You Over Communicating To Your Customers?

When it comes to email marketing, frequency of communications plays an important role in getting customers to open your emails AND in getting them into your showroom. However, flooding their inboxes with daily communications poses risks. Too many emails and your customers will lose trust in your business and unsubscribe from future marketing. Based on a 2018 Affinitiv…See More
Nov 23, 2019
Doug Van Sach posted a blog post

Are You Over Communicating To Your Customers?

When it comes to email marketing, frequency of communications plays an important role in getting customers to open your emails AND in getting them into your showroom. However, flooding their inboxes with daily communications poses risks. Too many emails and your customers will lose trust in your business and unsubscribe from future marketing. Based on a 2018 Affinitiv…See More
Nov 15, 2019
Doug Van Sach's blog post was featured

Dealer Websites Fail to Meet Customer Expectations

A recent Affinitiv survey of 1,000 automotive consumers reveals that dealerships are falling short when it comes to delivering personalized, online shopping experiences to customers. In the same study, we analyzed a sample of 100 dealer websites to better understand the current level of personalization that dealers are offering. Why the focus on website…See More
Oct 24, 2019
Doug Van Sach posted a blog post

Dealer Websites Fail to Meet Customer Expectations

A recent Affinitiv survey of 1,000 automotive consumers reveals that dealerships are falling short when it comes to delivering personalized, online shopping experiences to customers. In the same study, we analyzed a sample of 100 dealer websites to better understand the current level of personalization that dealers are offering. Why the focus on website…See More
Oct 18, 2019

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
Affinitiv
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Marketing Services Provider
Your Business Phone Number (country code - number)
847-955-9740
YOUR Business Website URL (ie: www.KenGrodyFord.com)
http://affinitiv.com
Your Mobile Phone, Direct Business Line or Alternate Number
847-955-9740
Select All franchises/brands you are associated with
99-Not Applicable
ADM is a Professional Network, describe: "Why should anyone do business with you?"
great company
"What will YOU contribute to the ADM Community?"
Industry insights and strategies to enable dealers to increase customer loyalty and outperform the competition.
YOUR Facebook Profile/Page
http://www.facebook.com/affinitiv/
Select All DIGITAL MARKETING or DEALER WEBSITE PROVIDERS you use
NOT APPLICABLE
INTERNET LEAD Suppliers You are using now, or in the past
Not Applicable
DEALER MANAGEMENT SYSTEMS (DMS) You use
Not Applicable
Used Car Inventory Management Solutions You Have Used
Not Applicable

Doug Van Sach's Videos

  • Add Videos
  • View All

Doug Van Sach's ADM Blog

Is Your Delivery Process Sabotaging the Customer Experience?

Posted on March 12, 2020 at 11:34pm 0 Comments

Service retention rates in dealerships have been steadily declining over the last three years, according to Affinitiv’s recent Automotive Loyalty Trends study, which analyzed data from more than 1,000 auto dealerships.

 

In domestic brand dealerships, service retention rates have dropped from 61.2% to 60.2%. At import brand dealerships,…

Continue

How to Increase Customer Repurchase Rates

Posted on January 24, 2020 at 6:00am 0 Comments

Repeat buyers account for an increasing share of new vehicle sales and now represent 31% of all new vehicles purchased at a dealership, compared to 29% a few years ago.

This trend is good news for dealers due to the lower cost of retaining vs. acquiring…

Continue

How to Win Cash Buyers’ Elusive Loyalty

Posted on December 20, 2019 at 7:02am 0 Comments

Cash buyers are an important but often overlooked segment of customers who pose a significant risk to auto dealers and manufacturers if left unmanaged. In the first half of 2019, customers who purchased vehicles with cash accounted for 24% of all new vehicle sales. For some luxury brands, cash buyers are even more important since they can represent close to…

Continue

Are You Over Communicating To Your Customers?

Posted on November 15, 2019 at 7:04am 0 Comments

When it comes to email marketing, frequency of communications plays an important role in getting customers to open your emails AND in getting them into your showroom.

 

However, flooding their inboxes with daily communications poses risks. Too many emails and your customers will lose trust in your business and unsubscribe from future marketing.…

Continue

Comment Wall

You need to be a member of Automotive Digital Marketing to add comments!

Join Automotive Digital Marketing

  • No comments yet!
 
 
 

Automotive Professional Network and Resource Exchange for Car Dealers, Managers, OEM and Marketing Practitioners seeking Best Practices.

ADM Sponsor

William B. Terry
Rated by Super Lawyers


loading ...

Please Consider Automotive Marketing Professional Community Sponsors

ADM Badge

Loading…

Based On Your Interests...

ADM Consulting, LLC

Onsite/Offsite Combination ADM Consulting, LLC Professional Services
Select the maximum monthly investment you plan to make
$USD
Sign up for

Automotive Marketing Tools

Get ADM Toolbar

Click here to take the ADM Member Survey

Getting too many emails from ADM? Click mailbox below to control which types of alerts and updates you are sent......


Instagram

SaveSave

ADM Professional Services
Phone Consultation
Topic or Issue:

Top Automotive Marketing Forum Discussions

2. BDC or Virtual BDC

Posted by Peter Stratton on February 26, 2020

Share the Best Content w/AutoMarketing Community

© 2020   Created by Ralph Paglia.   Powered by

ADM Badges  |  Report an Issue  |  Terms of Service