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Doug Van Sach
  • Clearwater, FL
  • United States
  • AutoLoop
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ADM is a Professional Network, describe: "Why should anyone do business with you?"
AutoLoop has created the industry's only true end-to-end, complete, single-vendor marketing and engagement solution for streamlining operations and boosting dealer revenue. We have more visibility to customer behavior than anyone in the industry, which puts us in the unique position to help dealers maximize their customer relationships.
"What will YOU contribute to the ADM Community?"
Industry insights and strategies to enable dealers to increase customer loyalty and outperform the competition.
ADP, Reynolds ERA, Reynolds Power (UCS), Arkona, Adam, Microsoft, OTHER

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Doug Van Sach's ADM Blog

Surviving the Customer Loyalty Tailspin

Posted on January 8, 2017 at 6:00am 0 Comments

Today, the Big 3 automakers account for only 44% of the market – a 26% decline from 2 and a half decades ago. In this short amount of time, consumer loyalty is no longer within reach, as the average customer retention rate across the industry has sunk below 50%. This amounts to dealers losing more than half of their customers each…


Prepare for Disappearing Drivers

Posted on December 27, 2016 at 6:34am 0 Comments

On-demand driver services such as Uber are on the rise. The approaching disruption of driverless vehicles shouldn’t come as a surprise, but dealers need to find a way to keep up with customers who want alternatives to owning a vehicle. It comes down to this: complacency can cause suppliers to lose touch with their…


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