"My pleasure Sarah, Data mining seems to exist as a report, but doing something with this report seems extremely difficult (hence our need for the rather hefty expense of auto alert). I'd ask them to show you how you can pull up some specific…"
"I personally haven't used VIN, but have seen their demos. I'm not familiar with Dealerpeak. We use ADP CRM and I don't like it. In terms of data mining it doesn't seem effective and to supplement it we've been using Auto…"
"I actually like really like this show. There are a lot of good things to take away from it. For instance I sit in a building that doesn't look like it's part of the dealership. There are some generally useless pictures of some cars on the…"
""After the test drive, the “Ambassador” ask the customer if they would like to buy the vehicle. If they say yes, we just escort them over to the F&I manager."
What happens in this situation if the customer says no or…"
"In looking at the landing site and watching the teaser it seems that the "no drama" selection leads the shopper to fill out an inquiry and the "drama" portion might eventually be filled with awkward situations or something. It…"
Great points! It would also be pretty cool to see reviews available on a staff page. My dream staff page would consist of reviews, status (available, test drive, sales meeting, lunch, etc.) with options depending on status for (chat,…"
"I've been tracking Yelp reviews (review counts and ratings) of not only myself but also 17 of my VW competitors in the LA market since Feb. What's interesting is that since Feb is that every dealer's Yelp star rating is pretty much…"
"One of the things I've noticed is that the Yelp situation you step into can take a lot of time to change and depending the store, may never change. I know of dealers that have been trying to build up their rating for years, yet their star…"
"When I look at our own dealer Yelp review counts I see incredible gains in views and actions since 2010. 456% increase in views and 604% increase in actions when comparing October 2010 to Sept 2012.
Also, I thought that the part about Younger…"
Automotive Leadership Roundtable & AwardsMarch 19th & 20th, 2012 - Miami Beach, FL Dealers from the #1 top selling dealerships from each brand, senior-level OEM executives and industry leaders are attending the Automotive Leadership Roundtable & Awards Dinner at the infamous Versace Mansion…See More
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