"Hi, I know this is an old thread but hoping to reignite it. I'm in South Africa and just considering using Live Chat on our website. My dealer principal has asked for video chat rather than text chat (finds text too impersonal). Problem is our…"
"DBeck, It looks like you have your inventory up on Cars.com. They offer free chat from their website via Contact At Once. That is an excellent way to get started. They have about 8,000 dealers using this now. Just talk to your rep. When you are…"
"@David - Great response to what chat has done to improve conversion. Our company has done man case studies and we will see increase of AT LEAST 50% website leads. Most dealers are worried that these are visitors that would have submitted a form…"
"We use Active Engage at our dealership. It is a wonderful chat tool that I can't say enough good things about. The reason we went to live chat was a horrible website conversion ratio. If people aren't finding their way to contact you on…"
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