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Christian Younggren
  • Male
  • Moline, IL
  • United States
  • Kaizen Automotive Consulting
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"Control what you can control"

Started Mar 18 0 Replies

"Control what you can control" Have your staff take time to reach out by phone to every client in their data base....Why? 1. Your connection rate will never be higher. Your clients might actually…Continue

Tags: CRM, up, follow, customer

Why car dealerships are good for society?

Started Jan 11 0 Replies

I am doing a project on positive dealership stories so I typed, "why car dealerships are good for society" into the Youtube search, the only positive message I could find was footage from an award…Continue

BDC Process for handling credit applications...

Started Aug 11, 2018 0 Replies

Just wonder how some of the high performing BDCs handle credit applications? Do you run the credit and give the prospect your opinion on if need cash down, co-signer, payment? Or do you work toward…Continue

Tags: BDC

Getting Rid of the Plaid Jacket

Started Jan 14, 2014 0 Replies

For several years Tesla has been using “galleries” to circumvent the laws, so they can…Continue

Tags: #pricingtransparency#automotivesales

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Welcome, Christian Younggren!

Latest ADM Activity - Click "More" at bottom!

Christian Younggren's 3 videos were featured
Christian Younggren posted a video

Car Salesmen Training: How To Overcome: My Payment Is Too High!-Use Gas & Maintenance Savings Closes

In this week’s addition we’re going to learn how to overcome payment objections to buying a car, truck, van, cross over, or SUV. Last week while doing in-dea...
Aug 4
Christian Younggren posted a video

Auto Dealers: Want To Make Car Buying Objections Disappear? Learn How To Stop, "I Want A Discount!"

Have you ever had this happen to you? You meet a couple on the car lot looking for New or Used SUV's. You follow the sales process of: 1. Good initial meetin...
Jul 30
Christian Younggren posted a video

Car Salesmen: Top Word Tracks To Overcome Lot Objections & Make Sure You Don't "Walk" Car Buyers!

The sales process or stages a guest goes through when purchasing a high ticket item, (Like a Car, Truck, Van, or SUV), are as follows: 1. Like 2. Listen 3. B...
Jul 23
Christian Younggren posted a video

Car Salesmen: Never Get Stumped By Objections Again! How to Memorize Automotive Sales Word Tracks

How many times have you returned from a demonstration ride and you customers says, we’ll talk it over and get back to you? If this objection isn’t responded ...
Jul 14
Christian Younggren's 5 videos were featured
Jul 9
Christian Younggren posted a video

Car Salesmen: Learn How to Overcome the Reflex Objection, "I want to think it over" & Close the Sale

This common stall or reflex objection can blow up your car deal before you have a chance to give all the information needed to make an informed decision when...
Jul 9
Christian Younggren posted a video

Learn How To Overcome This Car Salesman's Nightmare: I Can Sell Trade Myself For More Money!

Trade Laundry List I understand where you are coming from and of course, you want to get as much as possible for the car. If you go that, route, it’s ok with...
Jul 7
Christian Younggren posted a video

Why Car Shoppers & Automakers Love Rebates & Incentives...PLUS The Truth Why Companies Offer Rebates

Rebates have been around since the beginning of the 20th Century when Green Stamps became popular. The company sold these stamps to merchants who gave them a...
Jun 24
Christian Younggren's video was featured

Car Salesman's Presentation & Demonstration Best Practices

This video will cover: • 3 parts of P & D step • key ingredients of each part • How to overcome the objections to the P & D
Jun 19
Christian Younggren posted a video

Car Salesmen Learn: Breaking Out of a Car Selling Slump & How to Get Your Auto Sales Back On Track

Ever been in a Sales Slump?? If so, you've clicked on the right video!! Let’s drill down on 5 proven tips to jump start your car sales and get you back on tr...
Jun 17
Christian Younggren's 2 videos were featured
Jun 6
Christian Younggren posted a video

Car Loan Shopping: Does Running Your Credit Report Hurt, Lower, or Affect Your Credit FICO score?

For car dealers this can range from a simple question all the way to being an objection or even a complaint. This makes understanding how the credit reportin...
Jun 5
Christian Younggren posted a video

Reinventing your Dealership's Sales Department : How to Create a Remote Sale & Home Delivery PROCESS

You’ll learn: • The 4 words that your manager will never utter again. • How to increase F/I product profits • Where to find $60 in room to sell more finance ...
May 30
Christian Younggren posted a video

Car Dealers: Can DealerPolicy REALLY increase your F/I profits?

We put them to the test in this edition of Kaizen Automotive Dealer Vendor Product & Service Reviews! Hello, it’s Christian Younggren & welcome to another un...
May 22
Christian Younggren's 2 videos were featured
May 16

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
Kaizen Automotive Consulting
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Dealership Solution Provider, Consultant
Your Business Phone Number (country code - number)
YOUR Business Website URL (ie:
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ADM is a Professional Network, describe: "Why should anyone do business with you?"
I want to change the 70% plus salesperson turnover rate! My specialty is a turn key program I call RTC, (Recruiting, Training, Coaching). I will help get salespeople hired, train them professionally, and probably most important, continue to coach them individually once per week to hold them accountable!!

Here is what dealers have said:

I first came to Chris as a 20 year old, immature young man, that had very little concept of work ethic, accountability, and goal orientation. Not only was Chris able to identify the raw talent I possessed, but he also approached my development in a manner that was constructed around my ability to receive and retain information. As a supervisor, Chris developed my skill as a sales consultant, and he also imparted upon me the way in which people are effectively and fairly managed. His mentorship is an integral part of the management style I use today.

With Chris as one of my most influential mentors, at the age of 35, I became the only person to ever hold dual General Manager role for the Gurley Leep Automotive organization, which is the largest privately held Dealer Group in the Midwest. I now am tasked with hiring managers for my own business. When selecting a candidate I evaluate the ability of the person to manage our staff and ensure they execute perfectly against my processes. Chris, being clinical and calculating in his approach to processes, is supremely effective in this arena.
While process management is paramount to success, magnified ten times is the importance of that manager's ability to develop future leaders. This trait is by far Chris's most dominant. You need only to look in our local market to determine this. In almost every dealership in our market, you'll find either a manager or top sales consultant that has been directly influenced by Chris.

If your company is seeking a partner that will not only inspect against expectations, but develop, train, and grow your people, Chris Younggren is the ideal candidate. If you find that you need further elaboration on this, or additional questions are to arise, please feel free to contact me directly. I can be reached at (309) 714-0270 or you can email me at

Thank you for your consideration of my recommendation.

Josh Park
General Manager
Mills Chevrolet
"What will YOU contribute to the ADM Community?"
My life purpose is to inspire others with my optimistic outlook of life and with my determination to reach for my goals and dreams.

My strong work ethic, discipline, and organizational skills give me a distinct advantage in taking on any job, task or reaching my goals and dreams.

I am determined to reach my goals, in any way possible as long as it provides a benefit for all parties involved and doesn’t violate the rights of others.

I have the ability to empathetically jump in the other person’s shoes with sincerity and sensitivity.

I strive to think only optimistic thoughts and speak encouraging words, as I know nothing is neither good nor bad but thinking that makes it so.

I display confidence and enthusiasm when speaking in public and one-on-one situations, which motivates others to take action toward righteous objectives.

Finally, I am humble enough to know I do not have all the answers to life’s challenges therefore I will view all outcomes of events as learning experiences while I proceed toward my goals and dreams.

Sincerely yours,

Chris Younggren
Social Media, Network or Blog site you recommend (ie;
YOUR Twitter profile, or one you recommend (ie;
YOUR Facebook Profile/Page
YOUR YouTube Channel, or one you recommend (ie;
INTERNET LEAD Suppliers You are using now, or in the past
Autobytel,, NewLeadsPlus,
Reynolds ERA, Arkona, OTHER
Used Car Inventory Management Solutions You Have Used
vAuto, vinSolutions

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Christian Younggren's ADM Blog

Reciprocity Bias- It's Like a Jedi Mind Trick!

Posted on April 10, 2020 at 5:00pm 1 Comment

Today’s sales thought of the day we are going to find out how to take advantage of reciprocity bias in sales. Reciprocity bias is another powerful cogitative bias like the ones we reviewed in last week’s video: How to use cogitative bias in sales

-Let’s start first by learning more…


Dominate The Listening

Posted on November 1, 2013 at 7:00am 0 Comments

I have interviewed 100’s of applicants for sales over the years and one thing I hear quite a bit is, “I have the gift of gab or I can talk to anyone.” In fact many people think to be a successful salesperson you must dominate the conversation. But the facts is, the successful salesperson knows this to be the opposite. They know the key is to DOMINATE THE…


Re-Engage Your Prospects With A GSM Video T.O.

Posted on October 31, 2013 at 8:00am 0 Comments

The Idea:

Consider doing a Sales Manager Video T.O. I was the GSM at Mills Chevrolet, with the company nearly 20 years before I took my current position with Here's a link to Sales Manager Video T.O.…


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At 9:20am on October 31, 2013, JB Floyd said…

welcome to the ADM


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