Automotive Digital Marketing

Professional Community for Car Dealers, Automotive Marketers and Sales Managers

Loading... Be Patient!
Chris Miller
  • Danville, CA
  • United States
  • Recall Masters
Share on Facebook
Share
  • ADM Blog Posts (57)
  • ADM Discussions
  • ADM Events
  • Groups
  • Automotive Marketing Community Photos
  • Photo Albums
  • Automotive Digital Marketing Videos

Chris Miller's ADM Friends

  • Ralph Paglia

Gifts Received from ADM Members

ADM Gift

Chris Miller has not received a gift from an ADM Member

Give a Gift

 

Chris Miller's ADM Profile page

Latest ADM Activity - Click "More" at bottom!

Dr. Mark Bear commented on Chris Miller's blog post To Improve Customer Experience, Employees Must Own It!
"Excellent article, Chris. When I worked on a customer satisfaction initiative, I was wont to tell my Lead constantly that making a customer completely satisfied is without question important, but the caveat is this: making the customer completely…"
Friday
Chris Miller was featured
Jan 8
Chris Miller's blog post was featured

Could Subscription Services & Autonomous Vehicles Solve the Recall Epidemic?

While the struggle to decrease unrepaired recall vehicles on the road continues, new business models and technologies are arriving which could dramatically reduce the problem.Foremost among them are the advancements in autonomous cars, the introduction of subscription services, and over-the-air capabilities. How will each of these…See More
Jan 6
Chris Miller posted a blog post

Could Subscription Services & Autonomous Vehicles Solve the Recall Epidemic?

While the struggle to decrease unrepaired recall vehicles on the road continues, new business models and technologies are arriving which could dramatically reduce the problem.Foremost among them are the advancements in autonomous cars, the introduction of subscription services, and over-the-air capabilities. How will each of these…See More
Jan 5
Chris Miller's blog post was featured

Recalls: Perhaps California has the Solution?

It’s always frustrating to read articles about the challenges legislators, manufacturers and states have with low recall compliance rates. And, even worse than the challenges is the…See More
Jan 1
Chris Miller posted a blog post

Recalls: Perhaps California has the Solution?

It’s always frustrating to read articles about the challenges legislators, manufacturers and states have with low recall compliance rates. And, even worse than the challenges is the…See More
Dec 29, 2017
Chris Miller's blog post was featured

Taking Care of Business While Maximizing Revenue

As industry experts forecast slumping sales numbers, a recent article in Automotive News suggests that shops can pick up the slack by getting back to customer-pay work. I cringed when I first read that, fearing that…See More
Dec 21, 2017
Chris Miller posted a blog post

Taking Care of Business While Maximizing Revenue

As industry experts forecast slumping sales numbers, a recent article in Automotive News suggests that shops can pick up the slack by getting back to customer-pay work. I cringed when I first read that, fearing that…See More
Dec 21, 2017
Chris Miller posted a blog post

Recall Masters Helps Dealership Client Prevail in TCPA Recall Communications Lawsuit

Recall Masters’ Christopher Miller warns auto dealers they could be easy targets for aggressive plaintiffs’ lawyers; offers advice to keep them safe Aliso Viejo, CA, December 5, 2017— Recall Masters, Inc., the leading provider of automotive recall news, data, training, and…See More
Dec 6, 2017
Chris Miller's blog post was featured

Making the Case for Texting Consumer Recall Notices

Technology has made a huge impact upon our modern society.In the past, standard postal mail and phone calls were sufficient means of communication. However, as people are increasingly inundated with junk mail and persistent telemarketer calls, their willingness to pay attention to these forms of communication has diminished. It has nothing to do with whether…See More
Nov 28, 2017
charles corson commented on Chris Miller's blog post Making the Case for Texting Consumer Recall Notices
"Our product enhances the text experience with contact information with tracking.  Also, once contact card is downloaded emails go to safe sender's file and phone numbers display caller ID."
Nov 24, 2017
Chris Miller posted a blog post

Making the Case for Texting Consumer Recall Notices

Technology has made a huge impact upon our modern society.In the past, standard postal mail and phone calls were sufficient means of communication. However, as people are increasingly inundated with junk mail and persistent telemarketer calls, their willingness to pay attention to these forms of communication has diminished. It has nothing to do with whether…See More
Nov 21, 2017
Vidushi Jain liked Chris Miller's blog post To Improve Customer Experience, Employees Must Own It!
Nov 2, 2017
Vidushi Jain commented on Chris Miller's blog post To Improve Customer Experience, Employees Must Own It!
"Interesting blog, thank you for sharing Chris. Ultimately it is all about customer experience and relationship based selling. Customers like to deal with businesses that offer a great experience. And it does not end at one-off sale. Based on…"
Nov 2, 2017
Chris Miller's blog post was featured

To Improve Customer Experience, Employees Must Own It!

Today’s consumers are fickle and more demanding than ever. Why wouldn’t they be – they have countless service and product providers fighting over their limited spend in an environment that has never been shy to remind them that the customer is king.  To top it off, customer loyalty is more fragile than ever as consumer choices have increased.  For the…See More
Nov 1, 2017
Chris Miller posted a blog post

To Improve Customer Experience, Employees Must Own It!

Today’s consumers are fickle and more demanding than ever. Why wouldn’t they be – they have countless service and product providers fighting over their limited spend in an environment that has never been shy to remind them that the customer is king.  To top it off, customer loyalty is more fragile than ever as consumer choices have increased.  For the…See More
Oct 27, 2017

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
Recall Masters
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Fixed Operations Professional, Dealership Solution Provider, Marketing Services Provider
REQUIRED: Your Business Phone Number
888.651.4480 x15
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://www.recallmasters.com
YOUR Email address for business contacts
chris@recallmasters.com
Your Mobile Phone Number, Direct Business Line or Alternate Number
510.504.5006
ADM is a Professional Network, describe: "Why should anyone do business with you?"
I am a seasoned software designer and marketing professional. A longtime proponent of using technology to streamline marketing communications, I have over 15 years experience in advertising and software development. I have worked on campaigns and built automation platforms for some of the world’s largest brands including HSBC/Household Automotive, Washington Mutual, Residential Pacific Mortgage, ServiceMagic, Monumental Life Insurance, Mercedes Benz USA, BMW/Mini North America, Volvo North America, JP Morgan Chase, Wells Fargo, Moxy Solutions, and Costco Automotive Group.
"What will YOU contribute to the ADM Community?"
I previously worked as VP of Marketing and Product Management at MyCustomerData where I helped evolve its Savings Card program. I developed its groundbreaking Card Center website lead conversion utility available to over 1,000 automotive dealerships nationwide. I helped MyCustomerData achieve its Inc. 500|5000 ranking and win a 2011 award from the Direct Marketing Association (DMA) as one of the Top 5 Marketing Programs of the year against one thousand competing campaigns nationwide.

Having programmed software since age 10, I expanded his skillset with a degree in international business and a minor in social psychology from California Polytechnic State University in San Luis Obispo. I graduated in three years and was on the Orfalea College of Business Dean’s List in 2004. I sat on the University’s Business Council and served as a member of the SLO Chamber of Commerce’s Technology Advisory Committee (TAC). I also helped develop the University’s student entrepreneurship program as head of Cal Poly’s Entrepreneurship Club. And came back as a first-year alumni to compete and win first place in the University’s business plan competition sponsored by Ray Scherr, founder of Guitar Center.

I worked his way through high school and college as principal of Criterion Networks, an aimless custom software development shop that I built to manage over 30 clients including a major project for HSBC Automotive.

Outside of work, I actively support two major humanitarian organizations fighting global poverty:
Unicef (www.unicef.org) to provide emergency aide and ongoing food, shelter, healthcare, and education services to children in struggling or disaster-torn countries
CARE (www.care.org) providing care and education to women as their empowerment continues to be the #1 single greatest factor leading to increased quality of life for an entire population.

I also serve as a Mentor on Staff for the Leukemia & Lymphoma Society‘s Team-In-Training (TNT) with it’s San Francisco Bay Area Triathlon Team. In 2013, I competed in twelve races and six major (What do we do for fun?) swim/bike/run events as part of teams that raised nearly $600,000 toward blood cancer research and patient care (Go TEAM!). This year, I am also an advocacy volunteer for the Alzheimer’s Association as I help to gather grassroot support in numerous cities during their Walk to End Alzhemier‘s events.

Chris Miller's ADM Blog

Could Subscription Services & Autonomous Vehicles Solve the Recall Epidemic?

Posted on January 5, 2018 at 6:00am 0 Comments

While the struggle to decrease unrepaired recall vehicles on the road…

Continue

Recalls: Perhaps California has the Solution?

Posted on December 29, 2017 at 6:00am 0 Comments

It’s always frustrating to read articles…

Continue

Taking Care of Business While Maximizing Revenue

Posted on December 21, 2017 at 6:30am 0 Comments

As industry experts forecast slumping sales numbers,…

Continue

Recall Masters Helps Dealership Client Prevail in TCPA Recall Communications Lawsuit

Posted on December 6, 2017 at 5:50am 0 Comments

Recall Masters Christopher Miller warns auto dealers they could be easy targets for aggressive plaintiffs’ lawyers; offers advice to keep them safe

 …

Continue

Comment Wall

You need to be a member of Automotive Digital Marketing to add comments!

Join Automotive Digital Marketing

  • No comments yet!
 
 
 

ADMPC is a Network for Car Dealers, Automotive Marketing, Advertising and Management Pros sharing Digital Strategies and Execution Tactics.

Please Consider Automotive Marketing Professional Community Sponsors

ADM Badge

Loading…

Based On Your Interests...

ADM Consulting, LLC

Onsite/Offsite Combination ADM Consulting & Coaching
Select the maximum amount you want to pay each month
$USD
Sign up for

Automotive Marketing Tools

Get ADM Toolbar

Click here to take the ADM Member Survey

Getting too many emails from ADM? Click mailbox below to control which types of alerts and updates you are sent......


Instagram

Share the Best Content w/AutoMarketing Community

© 2018   Created by Ralph Paglia.   Powered by

ADM Badges  |  Report an Issue  |  Terms of Service