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Chip Diggs
  • Male
  • Kalamazoo, MI
  • United States
  • Cole Automotive Group
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Chip Diggs's ADM Discussions

How's your CRM treating your client's inquiries?

Started Apr 3, 2013 0 Replies

For months I have tried to get our CRM Company to change the way it marks leads as duplicates.  Here's an example:Mrs. Jones emails on Tuesday about a New Buick Regal.  After emailing back and forth…Continue

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ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
Cole Automotive Group
Southwest Michigan
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Dealership Manager, Dealership Marketing Professional - Tier 3
Your Business Phone Number (country code - number)
YOUR Business Website URL (ie:
Your Mobile Phone, Direct Business Line or Alternate Number
Select All franchises/brands you are associated with
5-Buick, 6-Cadillac, 7-Chevrolet, 8-Chrysler, 9-Dodge, 14-GMC, 20-Jeep, 25-Lincoln, 44-OEM Certified Used Vehicles
ADM is a Professional Network, describe: "Why should anyone do business with you?"
Working hard does not scare me. When you come from humble beginings you always know where you come from and where, if not careful, you can go back to. You will never out work me!
"What will YOU contribute to the ADM Community?"
I'm PASSIONATE about give our clients the easiest road possbile to buying a car. People work hard for their money they shouldn't have to work hard to spend it. We can become the cream of the crop if we are willing to invest in the farm.
CAR DEALER or OEM Website you recommend (ie;
Social Media, Network or Blog site you recommend (ie;
INVENTORY MERCHANDISING or Classified Listing site you recommend (ie;
YOUR Twitter profile, or one you recommend (ie;
YOUR Facebook Profile/Page
YOUR YouTube Channel, or one you recommend (ie;
The Cobalt Group,, eCarList
Used Car Inventory Management Solutions You Have Used
vAuto, eCarList, FirstLook

Comment Wall (2 comments)

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At 7:00am on September 26, 2015,
Bruno Serra

Hello Dear,
How is everything with you,I picked interest on you after going through your short profile,I have something very vital to disclose to you,but I found it difficult to express myself here,since it's a public site.Could you please get back to me on( the full details.
Have a nice day.
Bruno Serra.

At 5:35pm on October 14, 2011, Tom Gorham said…
Hi Chip, welcome to ADM.  Glad to have you on board!

Chip Diggs's ADM Blog

How Do You Change the Culture of Your Auto Group from Old School to New School?

Posted on June 13, 2012 at 1:25pm 2 Comments

Since joining my new auto group in January of this year I have come across opposition to many of the moves I’ve made but none have stumped me like the question (opposition) I received last night from one of the sales managers.  Let me explain…as the Director of Internet Sales and Marketing for my new auto group it is my responsibility to get results from all of our online marketing efforts (shouldn't be a suprise right?).  I am a firm believer in upfront pricing along with…


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