"One thing that we consistently see - and we run a managed chat operation - is that messaging from most dealerships is not consistent across advertising platforms.
A customer hears a radio or TV commercial about a special and they come to the…"
"Here was a message from cars.com on that string...interestingly one of the statements is:
"how do we (cars.com) balance dealer needs with the goal of converting a wary shopper into a potential buyer"
So the way to do that is to use…"
We have developed our own specialized training. Secret, kill-ya-if-I-tell-ya type stuff. Competitors seem to agree it works...Here is a chat snippet from a competitor trying to hire one of our reps...(the chat was on ContactAtOnce!'s…"
I understood your point. And I never asked you to feel bad about being a vendor, just tshared with you how dealer-customers react to that type of data mining. Their take would be you are getting the information without disturbing them at…"
I find your comment about the chat interesting. You were likely talking to a 3rd party company and they/we generally have instructions from dealer-customers to share or not share management names, emails, etc.
So, 1) your beef about not…"
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