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We are trying to come up with a formal delivery process and I am wondering if anybody has anything like this already in place. If so, how do you inspect what you expect? Thanks for the input in…Continue
Ashley Corning has not received a gift from an ADM Member
Other than the occasional coupon, social media chatter, and customer retention programs, what kind of things can be utilized in the fixed ops end?
Are BDC's setting service appointments? Making call-backs? etc?
Does the servce department even care!?
Then the big questions i$ does the service department pay for any of it????
Thanks for your input in advance!
I remember when I started in the industry,(only 5 years back! You can call me a spring chicken!) the phrase SEO was not a common term used. I was called "techy" and now it you won't find a GSM or Principal who hasn't heard it at a 20 group! Then the major focus was SEM and finding a way to use the web as a marketing tool, now, if you don't have a strategy in place, you are not keeping up with the Jones'. I was just recently introduced to the FPD strategy, and am wondering if that…Continue