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Anthony Monteiro
  • 51
  • Santa Rosa Beach, FL
  • United States
  • ELEAD1
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  • Ralph Paglia

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Latest ADM Activity - Click "More" at bottom!

Anthony Monteiro commented on Ketty Colom's group Managed Live Chat
"This forum has turned into a sales blog for AE :-)"
Oct 10, 2012
Anthony Monteiro commented on Ketty Colom's group Managed Live Chat
"over the past 2 weeks"
Oct 10, 2012
Anthony Monteiro commented on Ketty Colom's group Managed Live Chat
"Not picking on AE - we found this scenario fairly standard with all the services - some did offer availability and pricing info. Isn't a chat up the same as a phone up? Looking for availability and basic info, as a shopper if that information…"
Oct 10, 2012
Anthony Monteiro commented on Ketty Colom's group Managed Live Chat
"Hi Steven - 1 of the stores that we had the worst experience with was Planet Honda NJ. The shopper asked for basic information numerous times and received nothing back except requests for email and phone with disclaimers that they are not authorized…"
Oct 10, 2012
Anthony Monteiro commented on Ketty Colom's group Managed Live Chat
"I think I figured it out. I mystery shopped about 9 stores with managed chat. They ask for a name before the chat begins and will not give out any information at all until the customer gives the email address or phone. Questions about availability,…"
Oct 10, 2012
Anthony Monteiro commented on Ketty Colom's group Managed Live Chat
""No, every ActivConcierge customer is guaranteed 80% on average" If conversion of 80% is not achieved what is the guarantee? Credit, Free month?"
Oct 9, 2012
Anthony Monteiro commented on Ketty Colom's group Managed Live Chat
"I am interested in these numbers too. Is there a report that shows total number of chats answered and total number of chats that were converted ie phone and email? Basically you are saying that for 1000 chats you would collect 800 phone numbers and…"
Oct 8, 2012
Anthony Monteiro joined Ketty Colom's group
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Managed Live Chat

This group was created to discuss the benefits of adding live chat to your dealership's website. See More
Oct 2, 2012
Anthony Monteiro commented on Keith Shetterly's blog post Why Our Process Fails for the Modern Vehicle Shopper
"Process is needed for sure but the current processes are antiquated. I read some analogies to BestBuy experience, imagine if you went into BestBuy or any retail operation and they immediately made you sit at desk and interviewed you for 20 minutes,…"
Apr 8, 2012
Anthony Monteiro commented on Laurie Halter's blog post Picking the Best of the Best - by Steve Stauning
"I am anxious, because this is the 1st deal for these guys, to see the analytics that went into all this vetting. Real side-by-side SEO dealer case studies using various website vendors, various dealers in various markets. How else would you be able…"
Mar 15, 2012
Anthony Monteiro commented on Laurie Halter's blog post Picking the Best of the Best - by Steve Stauning
"I don't get it? Why the big secret? If they did all this "screening" then why woldn't they disclose the result and in their opinion the best SEO company? By the way typing SEO in the iPad is not easy, auto correct changes it to…"
Mar 14, 2012
Anthony Monteiro commented on Kurt Kubicki's video
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CAR-Research XRM: Dealers' Data Should Remain Private

"I'm curious how Car Research is "the leading CRM provider"? I do agree 100% dealer data should be kept private."
Feb 23, 2012
Anthony Monteiro and Ralph Paglia are now friends
Feb 17, 2012
Anthony Monteiro shared Ralph Paglia's discussion on Twitter
Jan 30, 2012
Anthony Monteiro replied to Ralph Paglia's discussion Flip It! Why spend more on Sales Marketing than Service?
"Scott, Ralph has laid the exact play book steps of this is the strategy being used by these dealers that are having tremendous success. Combination of Software to do the analytics, people and process to execute. Sales and Service teams need to work…"
Jan 24, 2012
Anthony Monteiro replied to Ralph Paglia's discussion Flip It! Why spend more on Sales Marketing than Service?
"I will post more and include some case studies and real data from real dealers."
Jan 20, 2012

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
ELEAD1
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Car Dealer, Dealership Manager, Dealership Sales Professional, Dealership Marketing Professional - Tier 3, OEM Marketing Professional - Tier 1, Dealer Advertising Association - Tier 2, Motorcycle Dealer, Powersports Dealer, Dealership Supplier, OEM Supplier, Advertising Agency, Marketing Services Provider, Consultant, Technology Professional, Media or Journalist, Fixed Operations Professional, Dealership Solution Provider, Car Salesman Groupie, Car Salesman Wannabe, OTHER, Not Applicable
REQUIRED: Your Business Phone Number
7742916100
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://Www.eleadcrm.com
Select All franchises/brands you are associated with
1-Acura, 2-Aston Martin, 3-Audi, 4-BMW, 5-Buick, 6-Cadillac, 7-Chevrolet, 8-Chrysler, 9-Dodge, 10-Ferrari, 11-Fiat, 12-Fisker, 13-Ford, 14-GMC, 15-Honda, 16-Hyundai, 17-Infiniti, 18-Isuzu, 19-Jaguar, 20-Jeep, 21-Kia, 22-Lamborghini, 23-Land Rover, 24-Lexus, 25-Lincoln, 26-Lotus, 27-Maserati, 28-Maybach, 29-Mazda, 30-Mercedes-Benz, 31-MINI, 32-Mitsubishi, 33-Nissan, 35-Porsche, 36-Rolls-Royce, 37-Saab, 38-Scion, 39-Smart, 40-Subaru, 41-Suzuki, 42-Tesla, 43-Toyota, 44-OEM Certified Used Vehicles, 45-HD Truck Dealer, 46-Volkswagen, 47-Volvo, 48-Not Applicable
Select All DIGITAL MARKETING or DEALER WEBSITE PROVIDERS you use
ADP Dynamic Websites, Automark, Reynolds Web Solutions, BZ Results, Liquid Motors, Autofuse, The Cobalt Group, Dealer.com, Dealerskins, Izmocars, TK Carsites, DealerOn, AutoJini, iDealerNetwork, AutoWebSolutions, eDealerDesign, eCarList, DealerImpact, CarDealersdesign, eDealerBiz, Xi Group, OneCommonDrive, DealersWebsites.com, AutoOne Media, BluSolutions, WorldDealer.net, FridayNet.com, PMTautos.com, DealerMade.com, AutoSearchtech.com, WebsiteJockey.com, iNetImageInc.com, AutoDealersDesign.com, KristofCreative.com, Fresh Start Studio, PureDealer.com, DealerMarketingSolutions.com, CyberAuto.com, PJStrategies.com, IBDConline.com, WebsitesForDealers.com, AutoTechnologiesInc.com, VFlyer, Carbase.com, YourCarLot.com, DealerTrend.com, SalesSystemsInt.com, VinSolutions.com, VelvetGreenCreations.com, The-Marketing-Shop.com, Gadingan.com, WebNetServices.com, Gumiyo, Clickmotive, Auto-Website-Forms.com, AutoFusion.com, AutoRevo.com, JAZEL, DealerFire, Relative of the Dealer, Smart Web Concepts, Other, Not Applicable
INTERNET LEAD Suppliers You Have Experience Using
Dealix, Autobytel, AutoUSA, iMotors, Liquid Motors, Autotropolis, Reply, Automotive.com, Jumpstart, ACE, Auto Lead Exchange, AutoNetUSA, CaptainAutoQuote, CarLoans.com, CarPrices.com, CarPriceUSA.com, Cars.com NewLeadsPlus, CarsDirect.com, CarSmart, CUDL Autosmart, Customer Funding, DealerLink, DriverLoans, eLeads, High Yield Leads, Ideal Auto Marketing, InvoiceDealers.com, MotorAlley, NewCars.com, Next Phase media, PriceWheels, Tiburon Media, United Auto Finance, OTHERS, Not Applicable
DEALER MANAGEMENT SYSTEM (DMS) You use
ADP, Reynolds ERA, Reynolds Power (UCS), Arkona, Adam, Microsoft, OTHER, Not Applicable
Used Car Inventory Management Solutions You Use
My Used Car Manager's Fantasies, HomeNet, AAX, vAuto, vinSolutions, Liquid Motors, InventoryPro (DealerTrack), eCarList, FirstLook, My Crystal Ball, The Magic 8 Ball, Whatever the Used Car Manager thinks he can steal the trade-in for, OTHER, Not Applicable

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