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Andrew Riolo
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  • Sydney, NSW
  • Australia
  • FM Financial Matters, Sydney…
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  • Sara Bell
  • Ralph Paglia

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Latest ADM Activity - Click "More" at bottom!

Andrew Riolo commented on Andrew Riolo's blog post Lead Response Times are Important
"Thankyou Matt, I have reviewed most of the top CRM systems in the market. With all the bells and whistles they have to offer. Research still shows 90% of calls are not returned or not returned in an appropriate time or manner. Why is my system any…"
Aug 12, 2010
Andrew Riolo commented on Andrew Riolo's blog post Lead Response Times are Important
"Thankyou Keith, Being an accountant by trade, spelling or grammer is not one of my strong points. But I do agree with you and will have the site professionally proof read. Kind Regards Andrew"
Aug 12, 2010
Keith Shetterly commented on Andrew Riolo's blog post Lead Response Times are Important
"Here's a tip: Proofread/spellcheck your website. You made a couple of punctuation mistakes and at least one spelling mistake ("agian"). Not that your product can't do all that you say . . . I don't know whether it can or…"
Aug 12, 2010
Matt Watson commented on Andrew Riolo's blog post Lead Response Times are Important
"Most CRMs send text/email alerts to salespeople when the leads come in and the salespeople can respond from their mobile device. That helps produce a quick response time. Plus most CRMs provide alerts to managers if no response was done in so many…"
Aug 12, 2010
Andrew Riolo posted a discussion

Lead Response Times are Important

I came across this blog and I could not agree more and could not have said itany better myself:“A recent shopping experience prompted me to write about lead response times, and you can probably guess why. I'm in the market for a boat, and I'm busy during the day so my shopping time is after the boat dealer is already closed. I recently found 3 boats at the same dealership which fit my needs as well as my budget.I submitted a lead for 2 boats through the dealer's website (which was less than…See More
Aug 10, 2010
Andrew Riolo posted a blog post

Lead Response Times are Important

I came across this blog and I could not agree more and could not have said it any better myself:“A recent shopping experience prompted me to write about lead response times, and you can probably guess why. I'm in the market for a boat, and I'm busy during the day so my shopping time is after the boat dealer is already closed. I recently found 3 boats at the same dealership which fit my needs as well as my budget.I submitted a lead for 2 boats through the dealer's website (which was less than…See More
Aug 10, 2010
Andrew Riolo and Sara Bell are now friends
Sep 21, 2009
Andrew Riolo replied to Richard Klepach's discussion Dealership Internet Sales Process
"Dear Richard, I don't know if this may be of value to you or the other members. As a Senior Accountant for the past 20years and in more recent years as CFO, I have always been interested in monitoring weaknesses and areas of improvement in an…"
Feb 11, 2009
Andrew Riolo is now a member of Automotive Digital Marketing ProCom
Feb 11, 2009

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
FM Financial Matters, Sydney Australia
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Consultant
REQUIRED: Your Business Phone Number
0408607202
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://www.automotivedigitalmarketing.com
YOUR Email address for business contacts
andrew_riolo@yahoo.com.au
Your Mobile Phone Number, Direct Business Line or Alternate Number
0408607202
ADM is a Professional Network, describe YOUR Value Proposition... "Why should anyone do business with you?"
Do you want to Increase Call to Appointment Ratio by up to 90%?



A telephone performance study* conducted in 2008 indicated that only 10% of qualified phone leads were converted to dealer showroom appointments. The other 90% went directly to competitor dealers. If this sounds like it could be happening in your business and you want to convert more phone/internet leads to qualified showroom appointments and increase your conversion rates, then let us show you how.

PhoneTrack Software
PhoneTrack is a Inexpensive, Simple to use software that captures 100% of Inbound Phone calls and Internet Inquires and matches them to the salesperson answering the call and tracks their performance in securing the caller’s contact information and converting calls to appointments. No Recording of calls required. PhoneTrack guarantees a consistent increase in your call-to appointment ratios.

Next Steps
For further information, call Andrew Riolo from FM Financial Matters for a free no obligation demonstration of the software. Andrew, has had over 20 years accountancy and financial management experience in the commercial and public sector, including the motor dealer industry. His expertise in analyzing and monitoring business leakage is invaluable.


Call now on 0408 607 202 to get your business back on track, with PhoneTrack.





* Study conducted in North America, Findings were based on a review of 16,766 calls nationwide. Each call was reviewed using a survey of best practices created by industry professionals with a combined total of more than 150 years experience in the successful ownership, management and operation of automotive dealerships.
What will YOU contribute to the ADM Community?
I am a Accountant by profession and have recently held CFO positions for various organisations. Currently I have two roles No1 as Mr Mum looking after my 2yr old son and No2 as part time CFO for the not for profit sector. I have developed a unique, inexpensive easy to use product that will increase phone call / Internet Enquire closing ratio by up to 90%. This prodect was designed for the motor dealer industry but can be appied in any high end sale industry such as Realestate, Caravans, Motor Bike etc. If anyone would like further information then they can contact me on andrew_riolo@yahoo.com.au or 040 860 7202.
Social Media, Network or UGC site you recommend (ie; www.AutomotiveSocial.com)
http://www.CourtesyChev.com
INVENTORY MERCHANDISING or listing site you recommend (ie; www.Cars.com)
http://www.Cars.com
Your TWITTER profile, or one you recommend (ie; twitter.com/ADMcommunity)
http://www.AutoUSA.com
INTERNET LEAD Suppliers You Have Experience Using
OTHERS
DEALER MANAGEMENT SYSTEM (DMS) You use
Not Applicable
Used Car Inventory Management Solutions You Use
Not Applicable

Andrew Riolo's ADM Blog

Lead Response Times are Important

Posted on August 10, 2010 at 11:40pm 4 Comments

I came across this blog and I could not agree more and could not have said it any better myself:

“A recent shopping experience…

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At 9:59am on March 2, 2009, Ralph Paglia said…
Andrew,

Welcome to the ADM Professional Community! It is great to see you here... I am in my home office in Gilbert, AZ preparing for my work with several OEM's in California this week. Anyways, despite the fact that I should be doing something else, like revising internal digital marketing documents, or working on new digital advertising proposals, I just had to go online to see if there were any new Automotive Digital Marketing Professional Community members that I have not welcomed yet... Shazam, there you were, a recent addition to the ADM Professional membership that I have not yet welcomed to our community!

On behalf of both myself, and the rest of the 2,000+ member ADM Community, welcome to our online information exchange and file sharing repository... We are very happy to see you have joined our community of automotive marketing and sales professionals.

Please take a moment to share some more information about yourself and both your current and previous professional roles. We would love to see more website links from you, and some blog postings with PPT, XLS, DOC and PDF files attached are particularly welcome. And of course we all love to see and listen to your music, photo and video uploads. Because of our advertisers, I am able to pay for additional server storage capacity for ADM members to upload and have access to 1,000 GB (a Terabyte) of valuable content. So, any useful files you upload to take advantage of all this extra capacity, and share with your ADM colleagues is appreciated.

Please note that you can upload documents into any blog post, forum discussion, group, comments and other sections for ADM members to download. There are already hundreds of PowerPoints, Excel Spreadsheets, Word Doc's, PDF files and more... We would be thrilled to get you to upload a few of yours to share with the community.

VERY IMPORTANT - All of us at ADM would very much appreciate it if you could please take the time to complete your profile section by uploading a photo showing your face. Most ADM members would like to put a face with your name and profile... Based on what I have seen since starting the ADM Professional Community at the beginning of January 2008, I can promise you that you'll get more out of ADM when other members see that you have uploaded a profile photo!

I love seeing more and more automotive professionals and auto industry colleagues like yourself join the ADM community... When I checked the membership section a moment ago, I was pleasantly surprised to see that as of today, and thanks to your enrollment we are now up to over 2,000 automotive sales and marketing professionals who have joined the ADM Community... With help from automotive marketing professionals like yourself, we broke the 1,000 member mark on the 4th of July, 2008!

Amazing support from an amazing industry... Makes the aggravation of flying around the country with a guy sitting next to me who keeps sticking his elbow into my ribs, somehow worth it!

One of the greatest features that ADM provides is that you have full access to your very own blog web site within your personal profile section (here) of the ADM community. So feel free to get into the swing of things and use this website and the resources you get at no extra cost (because the ads here pay for them), as a means of sharing information, files, updates, proposals, photos, videos, etc.with your associates, customers, clients and friends!

Ralph Paglia
rpaglia@gmail.com
cell: 1-505-301-6369


Here's an article as an example of a file attached:
DigitalDealer-April2007-RalphPaglia-CoverStory..pdf
 
 
 

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