We are currently looking to find a new website provider. We have BZ Results at the moment that handles our lead management, and then also ADP CRM. The two do not fully integrate together and it is…Continue
I have recently started re-vamping our old campaigns in the CRM, many of which have been out-dated, and I am now devulging into Leasing. Currently we have out-dated letters that are sent our 6 mo.…Continue
Not unlike many other retail categories, automation of the online process is always a frustration. Varied platforms that don't integrate properly, technology heavy solutions that require significant manpower and capital resources,…"
"Brian has made a great post. Those are some great questions. My opinion is dish it out with you CRM until the contract is up. Certainly, take a look at the Flex website technology to keep an open mind. If that does not…"
"You should take a look at Dealerfire: We have used them from the beginning; very helpful and quick to resolve any changes that you want. They are in Wisconsin. We have just switched CRM's to Vin solutions. CRM is…"
Sorry to hear of your frustration. The current integration between BZ Results Lead Management Solution (BuzzTrak) and ADP CRM is limited to passing various activities and events from BuzzTrak to ADP CRM. The intention of the…"
There is a great resource that rated the 45+ website companies that serve the automotive community, which is the 2011 Automotive Website Awards whitepaper. You can get a copy of the 160 page research book by visiting…"
We are currently looking to find a new website provider. We have BZ Results at the moment that handles our lead management, and then also ADP CRM. The two do not fully integrate together and it is so frustrating, also they are switching to the Cobalt platform and after listening to demos, don't think they have exactly what we are looking for. We are not very impressed with BZ or Cobalt. We have started reseaching but its hard with all the companies out there. What are other dealerships…See More
I can tell you that the 14 day call is meaningless. Most lease customers have already lined up their next deal well before that. I know because I lease all my cars and I never make it to maturity.
I would do the call 6 months before lease…"
I'm a CRM training consultant in France, so i know better the european behaviour which is quite different of the american (i guess leasing are less developed in Europe)
it's important (according to me) to keep relationship with…"
I have recently started re-vamping our old campaigns in the CRM, many of which have been out-dated, and I am now devulging into Leasing. Currently we have out-dated letters that are sent our 6 mo. and 3 mo. out, and followed by a call 14 days prior. Many people I feel do not get the 14 day call because many of them are orphaned by the time their lease ends. When should I be first contacting these people about their lease ending? And any good ideas of things I should be including, or great…See More
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I have been at Middleton Ford for over a year now, and I think that it is a great enviornment and place to work with great people. I'm a farm girl, raised in a small town (shout out Blanchardville, POP: 802), and just think that things should be done honestly, with integrity, and passion.
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...everything I posted above accidently. Opps. :)
CAR DEALER or OEM Website you recommend (ie; www.MelloyNissan.com)
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