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Alex Andreus
  • Male
  • Miami, FL
  • United States
  • Brickell Honda, Buick, Pontiac, GMC
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Alex Andreus's ADM Discussions

Need to Boost my internet and BDC departments

Started this ADM discussion. Last reply by Johnnie Monroe Jun 21, 2010. 170 Replies

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Alex Andreus's ADM Profile page

Latest ADM Activity - Click "More" at bottom!

Alex Andreus posted a blog post

Reputation Management Company

I am looking for a reputation management company for our Honda dealership. I have seen several companies that have wonderful dashboards and send automated emails to customers that are then followed by another email to encourage them to post their review online. I found a company that did this but also followed up with personal messages to those individuals that gave positive survery results to post their reviews online. It was run by two young ladies that were out at NADA. If anyone knows the…See More
Mar 2, 2013
Alex Andreus posted a blog post

Looking for a GREAT BDC Manager

The last few years have been great for us. Our dealerships LOVE the internet. When things started to look bad we decided it was time for a change. We knew that embracing the internet and marketing our dealership online was the only way to make sure that we could continue growing. With the help of several guys like Brian Pasch, Ralph Paglia, Sean Wolfington, Dave Boice and many others, we have been able to create a very dominant presence online for Brickell Honda, Brickell Buick GMC and our used…See More
May 11, 2012
Garrett K. Sanders liked Alex Andreus's discussion Need to Boost my internet and BDC departments
Jun 8, 2011
Alex Andreus is now friends with John Giamalvo and David Canales
May 21, 2011
Johnnie Monroe replied to Alex Andreus's discussion Need to Boost my internet and BDC departments
Jun 21, 2010
Eddie Coleman replied to Alex Andreus's discussion Need to Boost my internet and BDC departments
"I'm down and down.. Working on something now actually that I think you'll dig. I want to thank Alex again for is good grace and for choosing us after he was done with his one-on-one interviews. We are looking forward to serving their…"
Apr 4, 2010
Alex Andreus is now friends with Tobias Sedillos, Philip Zelinger, Shannon Page and Todd Smith more
Mar 29, 2010
Megan E. Bucher replied to Alex Andreus's discussion Need to Boost my internet and BDC departments
"It was great to be included in this! I've gained an incredible education throughout my career by attaining knowledge from my fellow social media professionals. It was great for me to give back a little of what I have learned, especially to the…"
Mar 26, 2010
Ralph Paglia replied to Alex Andreus's discussion Need to Boost my internet and BDC departments
"I really did enjoy the dialogue once I was able to get "un-muted"... And, although the flow was a little choppy at times being this was the first event of its type, that's to be expected. Eddie, if you are up to it, I would like to…"
Mar 26, 2010
Joe Webb left a comment for Alex Andreus
"That sounds great, Alex. I will email you directly with my contact information and we'll set up a time to talk. Joe"
Mar 25, 2010
Joe Webb and Alex Andreus are now friends
Mar 25, 2010
Jeff Carrier replied to Alex Andreus's discussion Need to Boost my internet and BDC departments
"I think we should do this more often. Many of us have had great success stories with our automotive careers and experiences that so many can benefit. A Lot of us old school Car Dawgs bring a wealth of knowledge and incite to the mat. It would have…"
Mar 25, 2010
Eddie Coleman replied to Alex Andreus's discussion Need to Boost my internet and BDC departments
"Alex the next one will be even better and thanks for inspiring something new and cool!! Eddie"
Mar 25, 2010
Eddie Coleman replied to Alex Andreus's discussion Need to Boost my internet and BDC departments
"Great time everyone...!!! Looking forward to your Facebook connections.. Hit me up at http://www.facebook.com/sale.accelerator and or personally on Facebook at http://bit.ly/a1o6FE Thanks again, Eddie"
Mar 25, 2010
Philip Zelinger replied to Alex Andreus's discussion Need to Boost my internet and BDC departments
"Well, first thank Alex for suggesting it and then Ralph for hosting it and look in the mirror and thank you for accepting it and then -- you are welcome! After all, what are friends, ADM and neighbors -- for!"
Mar 25, 2010
Susan Burgess replied to Alex Andreus's discussion Need to Boost my internet and BDC departments
"Great webinar! Got more insight on interviewing professionals in our industry when looking at products for our dealership. Thank you for having this and all those that shared their time and wisdom!"
Mar 25, 2010

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
Brickell Honda, Buick, Pontiac, GMC
Location
Miami, FL
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Car Dealer
REQUIRED: Your Business Phone Number
305-777-2992
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://www.brickellhonda.com
YOUR Email address for business contacts
alex@andreus.com
Your Mobile Phone Number, Direct Business Line or Alternate Number
305-951-7408
Select All franchises/brands you are associated with
Buick, GMC, Honda, Pontiac
What will YOU contribute to the ADM Community?
COO of Brickell Motors since 2001. Previously General Manager of Braman Honda
CAR DEALER or OEM Website you recommend (ie; www.MelloyNissan.com)
http://www.brickellhonda.com
Social Media, Network or UGC site you recommend (ie; www.AutomotiveSocial.com)
http://www.mymiamihonda.com
INVENTORY MERCHANDISING or listing site you recommend (ie; www.Cars.com)
http://www.autotrader.com
Your FACEBOOK Profile/Page, or one you recommend (ie; facebook.com/ADMcommunity)
http://www.edmunds.com
Your YouTube Channel, or Video site you recommend (ie; youtube.com/AutoDigitalMarketing)
http://www.youtube.com
Select All DIGITAL MARKETING or DEALER WEBSITE PROVIDERS you use
The Cobalt Group, Dealer.com, Izmocars, AutoRevo.com
INTERNET LEAD Suppliers You Have Experience Using
Dealix, Autobytel, Jumpstart
DEALER MANAGEMENT SYSTEM (DMS) You use
Reynolds ERA
Used Car Inventory Management Solutions You Use
HomeNet, AAX, vAuto

Alex Andreus's ADM Blog

Reputation Management Company

Posted on March 2, 2013 at 2:30pm 0 Comments

I am looking for a reputation management company for our Honda dealership. I have seen several companies that have wonderful dashboards and send automated emails to customers that are then followed by another email to encourage them to post their review online.

 

I found a company that did this but also followed up with personal messages to those individuals that gave positive survery results to post their reviews online. It was run by two young ladies that were out at NADA. If…

Continue

Looking for a GREAT BDC Manager

Posted on May 11, 2012 at 8:38am 0 Comments

The last few years have been great for us. Our dealerships LOVE the internet. When things started to look bad we decided it was time for a change. We knew that embracing the internet and marketing our dealership online was the only way to make sure that we could continue growing. With the help of several guys like Brian Pasch, Ralph Paglia, Sean Wolfington, Dave Boice and many others, we have been able to create a very dominant presence online for Brickell Honda, Brickell Buick GMC and our…

Continue

I need New Buicks and GMCs

Posted on January 6, 2010 at 7:48am 0 Comments

My dealership is in Sunny South Florida and our Buick GMC sales are doing great. My only problem is I have run out of cars to sell. Does anyone out there have cars at their dealership they might want to sell? I will take any model and any quantity. Every car will help. Please call me at 305-951-7408 or email me at alex@andreus.com if you have any vehicles or if you can point me in the right direction.

I just created our own BDC - I need people

Posted on July 29, 2009 at 3:16pm 1 Comment

After looking into outsourcing the our BDC I felt more comfortable handling it within our dealership. I have a good core of people in the department but I need to add some talented individuals. I would appreciate any help with finding quality people. They will be handling inbound sales calls and internet leads. We are getting flooded with both and it is a great opportunity to make good money. Please have them contact be at alex@andreus.com.

Outsourcing Inbound Call Center Function

Posted on July 7, 2009 at 2:31pm 7 Comments

We are getting slammed with calls in all of our departments. On several occassions I have tried outsourcing BDC functions but I have never been overly successful in finding a company that can do a good job. Many of our customers speak Spanich so it requires bilingual operators. I am looking for alternatives to handle inbound sales and service calls. Does anyone have anyone they can recommend?

Comment Wall (2 comments)

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At 1:03pm on March 25, 2010, Joe Webb said…
That sounds great, Alex. I will email you directly with my contact information and we'll set up a time to talk.
Joe
At 2:33pm on April 26, 2009, Ralph Paglia said…
Alex,

Thank you for joining the ADM Professional Community... We are glad to have an automotive professional like you on board! The ADM Community is a unique new "thing" for the car business so we are learning how to leverage our association with each other more and more.

For example, we will leverage the size of ADM's membership with suppliers to get deals and special treatment. In return please share what you have seen from your unique vantage point that is working well, by posting Blog articles, ADM Forum discussions, and as many attached or embedded doc, excel, PPT, PDF, photos, videos and other files as you can within the ADM professional community site.

You can find over 30 gigabytes of email templates, phone scripts, process flow charts, job descriptions, reporting spreadsheets, marketing charts, PPT presentation files, images and videos here inside of ADM by using the Google Site Search located on the Showroom page in the middle section about 1/3 way down...

Thank you for attending the Digital Dealer Conference in Las Vegas. Did you attend either my "Web 2.0 Guerrilla Marketing" or "Email is Killing You" workshops? I would love to get your feedback about what I should have focused more or less on, from the material I presented... Even an old car dog like me wants to improve the way I do things!

Before the Digital Dealer 6 Conference in Las Vegas, I was able to secure a Digital Dealer Conference Registration promo offer from ADP Digital Marketing that allows dealers and managers to apply up to $495 of their DD 6 Conference Registration fees to any ADP Digital Advertising solution.

Once again, thank you for joining ADM...
Ralph Paglia
ralph_paglia@adp.com
cell: 505-301-6369
 
 
 

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