ADM serves Car Dealers, Automotive Marketing Pros and Internet Sales Managers
Al Mosher has not received a gift from an ADM Member
In his book Customer Satisfaction is Worthless, Customer Loyalty is Priceless, Jeffrey Gitomer poses the question, “If customer satisfaction is at an all-time high, why is customer loyalty at an all-time low?” In the car business we see that play out every day. CSI scores…Continue
1. Catch the ball
Nothing positive can happen until the receiver completes the catch.
2. Try to make additional…Continue
You all know how expensive advertising can be. Dealerships spend thousands of dollars every month on newspaper, radio, TV, billboards, SEM…Continue