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Relationship Management System for Automotive Sales Professionals

Relationship Management System for Automotive Sales Professionals - Circa 1999 and quite possibly more relevant in 2013 than ever before!

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Comment by Ralph Paglia on November 24, 2012 at 3:14pm
This photo from the cover of a training manual I helped to develop was sent to me by a dealer friend in New Mexico. His message was that the process and tactics this guide served to support were mor relevant today than they were ten years ago when I used this book to train his BDC staff.

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