Share 'BDC / Call Center Managers - Need Your Feedback For An Upcoming Presentation'
I am putting together a list of Best Practices for our dealer group and would like some feedback on a couple of topics from the best and brightest:
How many phone calls do you require your reps to make per day?
How many emails do you require your reps to make per day?
What metrics are you currently for lead to set, set to show, show to sale?
Using an automated systems like Responselogix?
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