Ram will focus on teaching attendees about business development models that work and why, what models are more prone to failure, and how to build an overall culture of business development at your dealership. This session is a can’t miss!
Takeaways:• Attendees will learn about business development models that work and why• Attendees will learn which models are more prone to failure• Attendees will learn how to build an overall culture of business development at their dealership
Speaker Biography: Alan Ram, President and Founder of Proactive Training Solutions, is recognized as the best in the automotive industry at increasing individual, as well as dealership productivity through the effective utilization of the telephone, Internet, and client base management. He is regarded as an expert trainer for automotive telephone training, automotive management training, automotive Internet and BDC training. He has worked and continues to work with tens of thousands of salespeople, managers, business development and Internet staff across the globe.
directly at Stan@dealeretraining.com with subject line "Pilot Training". We have 15 out of 30 slots left. This is a limited engagement available to the first 30 people that respond. Thank you.
Internet Sales and Business Development expert Stan Sher of Dealer eTraining has been building and training dealerships on some of the most effective processes in the industry. This session has been created because there is a growing demand for dealers to improve how their people handle objections over the phone. Too many times a dealership representative gives away too much information which in turn prevents the customer from making an appointment and sometimes doing business with the dealership.
The Progressive Phone Skills: Objection Handling workshop was designed to train dealerships effective wordtracks that can be used to convert more internet and phone opportunities into solid appointments that really show up. We will focus on the common objections used by customers and how to handle them. We will also dive into how the proper use of technology can help build value on the phone.
In this live session with Stan you will learn:
1. The reasons why consumers have objections2. The most common objections that customers have on the phone 3. "Outside the box thinking" word tracks (rebuttals)4. How to utilize technology and build value on the phone
*Attendees and Dealers will be emailed a downloadable phone objections and rebuttals.*Attendees and Dealers will be provided recorded copy of this session to view when needed.
But that is not all, we recognize the important need to support dealers training efforts. Unlike, other webinars or training sessions where attendees leave without ever being followed up with we will actually follow up with the dealers that signed up for this session within 30 days of this session. Our goal is to make sure that the training is retained and being utilized. In addition, we welcome to the opportunity to answer any questions and provide support to your staff.
All of this for $39.95 per registration. Seating is limited to 20 people. Don't miss this powerful workshop.
Please register for this session at http://automotivephoneobjections.eventbrite.com/
Once your registered you will get an email with an invitation to join the meeting.
Time is 12:00 to 1:30 p.m. ET on July 16, 2013.…
on how to improve phone skills:
Each manual be individually numbered. We will then use our random number generator to pick a contestant. If picked, you will be given the opportunity to mystery shop your store or your competitors. Before I phone shop your store or competitors, you will pick an envelope that will detail the one objective your sales professional must achieve. If they succeed, you win a great prize. If they fail, we then use the random number generator and proceed to randomly give away your prize. I spent yesterday at Best Buy purchasing prizes.
This is going to be a blast and you're sure to find this session eye opening!…
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